when we eat in a restaurant, we usually pay special attention to the environmental problems of the hotel. A good environment can attract many customers. Catering is a service industry, and the service industry is also an industry that is easily complained. 1. How much food and beverage will be fined if it is complained? How much food and beverage will be fined depends on the cause of the complaint. The general consumer is damaged by food that does not meet the food safety standards, and the operator must compensate for its losses. According to Article 84 of the Food Safety Law, those who violate the provisions of this law by engaging in food production and marketing activities without permission or producing food additives without permission shall be confiscated by the relevant competent departments according to their respective functions and duties, and the illegal income, illegally produced and marketed food, food additives and tools, equipment, raw materials and other articles used for illegal production and marketing shall be confiscated; If the value of food and food additives illegally produced and operated is less than 11,111 yuan, a fine of more than 2,111 yuan and less than 51,111 yuan shall be imposed; If the value of the goods is more than 11 thousand yuan, a fine of more than five times and less than ten times the value of the goods shall be imposed. Second, what should the catering company do if it owes money? If the catering company owes money, it can negotiate with the other party and ask it to pay back the money or reach a new repayment agreement; If negotiation fails, you can directly bring a lawsuit to the court and demand repayment. The process of suing for arrears: (1) You can bring a civil lawsuit to the people's court and ask the other party to pay the arrears. (2) When filing a civil lawsuit, you need to prepare: a civil complaint, a copy of the other party's ID card (business license for enterprises), a list of evidence and evidence materials (that is, evidence of the other party's arrears). (3) The people's court will decide whether to accept or file a case within seven days after receiving the prosecution materials. If it is not accepted, a ruling will be made; If you are dissatisfied with the ruling, you can appeal. (4) After accepting and filing a lawsuit for owing money, a court session will be arranged. If ordinary procedures are applied, the people's court will conclude the case within six months from the date of filing the case. If there are special circumstances, it may be extended upon approval, and a notice of postponement will be issued. (five) at the end of the trial, the people's court will make a judgment according to law and issue a civil judgment; The verdict will state the verdict and the reasons for the verdict. If a party refuses to accept the judgment, he may appeal to the people's court at the next higher level within 15 days after receiving the judgment. Third, the difference between fines and fines What are the penalties that the people's court sentenced criminals or criminal units to pay a certain amount of money to the state? There are two kinds of fines: one is the compulsory measure that the people's court orders the person or unit that hinders the proceedings to pay a certain amount of money in civil and administrative proceedings (referred to as judicial fines); The other is that the administrative organ decides to pay a certain amount of money to the state for people or units that violate administrative regulations (hereinafter referred to as administrative fines). Fines and fines are both related state organs ordering specific personnel to pay a certain amount of money to the state within a certain period of time. However, there are the following obvious differences between fines and fines: (1) They are different in nature: fines are an additional punishment stipulated in China's Criminal Law, which can be applied in addition to the principal punishment or independently; As a kind of property punishment, fine is the most severe legal sanction method for people's courts to deprive criminals or criminal units of their property rights. Judicial fine is a compulsory measure taken by the people's court to obstruct civil and administrative litigation, with the purpose of punishing the obstruction of litigation and preventing the recurrence of obstruction of litigation. The administrative fine is the punishment method of the administrative organ for violating the administrative legal norms, and it is a specific administrative act of the administrative organ depriving the administrative counterpart of some property rights. (2) The organ making the decision is different: the people's court makes a judgment on the fine in criminal judgment; Judicial fines shall be decided by the people's court; The administrative fine shall be implemented by the competent administrative organ, the organization authorized by laws and regulations or the organization entrusted by the administrative organ according to law, and the "Decision on Administrative Punishment" shall be made. (3) Different legal basis: The legal basis for people's courts to impose fines is the Criminal Law and the Criminal Procedure Law. The legal basis for the people's court to make a fine decision is the Civil Procedure Law and the Administrative Procedure Law. The legal basis for the administrative organ to make a fine decision is the relevant administrative laws and regulations and the Administrative Punishment Law. The above is the relevant legal knowledge about how much to complain about food and beverage penalties for everyone. To sum up, complaining about catering generally depends on the cause of the complaint, and if it causes damage to others, it needs to be compensated according to the damage result.