hello, the overlord clause of catering enterprises in catering consumption is an unfair and unreasonable provision for consumers in providing catering services to consumers.

(1) the first is to refuse to pay. When consumers find the overlord clause, they should try to refuse to pay on the spot or question the unknown fees and negotiate with the merchants to solve it. However, refusal to pay is easy to cause disputes, so we must grasp the scale flexibly to avoid bad consequences.

(2) If no settlement can be reached through consultation on the spot, you can choose to complain to the Consumers Association and the industrial and commercial department. If you want to take the way of complaint or prosecution, you must keep relevant evidence, such as audio and video recordings that can prove that you have been subjected to compulsory consumption.

according to paragraph 2 and paragraph 3 of article 26 of the law on the protection of consumers' rights and interests, operators are not allowed to make unfair and unreasonable provisions to consumers, such as excluding or restricting consumers' rights, reducing or exempting operators' responsibilities, and aggravating consumers' responsibilities, by means of format clauses, notices, statements, shop notices, etc., and are not allowed to use format clauses and technical means to force transactions. Format clauses, notices, statements, shop notices, etc. contain the contents listed in the preceding paragraph, and their contents are invalid.