sales skills and words, how to do a good job of customer relationship?
in sales, what should I do if the customer puts forward "business favor", for example, the family members of important guests (doing fitness, insurance, etc.) come to sell business to me instead?
You need to pay attention to skills and words. If you don't handle it well, the relationship between customers and feelings may get stiff. I think we can handle it like this.
? (It is recommended to read the work "I Tell You Everything" by Lan Xiaoyu, a talented person in the workplace, which contains more sales experience.)
(1) Do your best to meet your own business needs in this area, naturally accommodate your old customers,
help your relatives, colleagues and friends make a recommendation if they need it.
(2) Match your own business dealings.
(3) euphemistically transfer in other ways, such as: providing value-added services for the other party, and the other party's "business favor" is to sell insurance, then
you can understand the other party's sales level and teach him how to sell insurance with your own sales experience, such as how to find customers, build trust and clinch a deal.