At the beginning of team building, we should consciously cultivate this spirit to achieve mutual support, respect and tolerance, understanding, trust and honor; For example, the front office and guest room, the front desk and the back desk of a hotel have their own responsibilities and tasks, but from the perspective of operation and management, they have more inseparable business dealings than other departments. Therefore, the hotel management authorities should actively create opportunities for them to discuss together in terms of function setting, goal setting, sales measures, service quality, assessment and supervision, and create a collaborative atmosphere. Team cohesion and team morale also depend on training. The team should make rules and strictly abide by them; In order to achieve barrier-free communication channels among team members, team leaders should grasp each member's ideas in time and be good at guiding their members to closely combine their personal pursuit with the team's vision to achieve the same goal; To meet the reasonable requirements of team members as far as possible, scientific use of reward methods will help to enhance team spirit and improve team morale. In short, the hotel team should establish the concept of "serving others", properly handle the relationship with guests, try to understand guests from the perspective of guests, listen to their suggestions, welcome guests to complain, actively solve problems for guests, win guests with sincerity and sincerity, and make them become loyal friends of the hotel.