The writing of the speech is flexible, which can be different according to the content of the meeting, the feelings and needs after the incident, etc. In the era of continuous progress, more and more places need to use speeches, so have you ever known about speeches? The following are seven speeches I compiled for you to compete for the next class of catering for your reference, hoping to help friends in need.
Competing for the speech of the adjacent class of catering 1 leaders,
Hello everyone!
As an employee of the hotel, I have a lot of thoughts and feelings when I look back on the growth process of the hotel. Facing the future of the hotel, I have a firm belief and strong fighting spirit. Every step of the hotel's growth is closely related to us. Perhaps, we have been criticized by leaders, dissatisfied, insulted by rude guests and full of grievances. However, how can you see the rainbow without experiencing wind and rain?
People say that sincere friendship comes from constant self-introduction. My name is He Pengfei, and I come from the far northwest. I firmly believe that diligence is the foundation of my work and seriousness is the criterion of my work. Personally, I may not be the best candidate in terms of work ability or comprehensive quality, but I deeply know that only by constantly challenging and defeating myself can people realize their life value. Thank you very much again for providing us with such an opportunity to surpass ourselves. Today, I'm going to sprint for the position of head waiter. I am very happy.
I think that a good foreman in my mind should have and must have super six aspects:
1, strong personal thinking.
2. Excellent professional skills.
3. communication skills.
4. Strict work style.
5. Complete the task well.
In my opinion, as a foreman, she played a great role. In this way, she is not only a bridge to convey the supervisor's intention, but also a link to summarize and feedback the opinions and opinions of the following employees, and she is also a caring person of the employees. She also needs to have strong observation, be able to grasp the mentality of employees at the first time, do a good job of communication and completely manage an area. Lead them to improve their business knowledge and professional skills, and teach them how to solve any puzzles and problems. Of course, they can be familiar with and understand the company's corporate culture and rules and regulations, and they must have certain execution ability and decisive thinking mode when solving problems.
If I can compete for the position of foreman, I will do the following things:
1. Strive to improve learning ability, enhance business knowledge and professional skills, learn management experience from leaders and predecessors, and handle customer complaints.
2. While improving yourself, we should also lead other family members to make progress together. Organize some training courses regularly, covering a wider range, from product knowledge to daily customer complaints, teach them how to solve them, and do some incentive training when appropriate.
3. Communication is very important. Do a good job in employees' ideological work in time, carefully observe their ideological trends, so as to grasp their thoughts and opinions in time, and make records and feedback.
4. The business goal of an enterprise is always performance first and service first. To achieve good performance, service level is particularly important. Today's guests not only require complete food, but also have higher requirements for service satisfaction. How can we achieve the humanized service advocated by the company? In other words, we must treat our customers as friends. We should think what our friends think and be anxious about what our friends are anxious about. Smile is from the heart. Only when you really treat them as friends can you really serve them with a smile. In this way, your service will be in place, your products will meet the requirements of customers, and your performance will naturally improve. How to make friends with customers and how to be their friends is also what I need to learn from them.
5. Complete other affairs arranged by superior leaders.
The company is developing rapidly. Only when the big family of the company develops can we have a better platform for self-improvement. Since there is such a vast stage for us to display our dreams, I will sprint towards the most dazzling place on this stage! Believe me, I will always succeed!
thank you
Competing for the next catering speech 2 Dear restaurant leaders:
Hello everyone! My name is l, and I'm from the service department on the first floor.
First of all, I would like to thank the leaders for giving me this opportunity to compete fairly and show myself.
Competition for posts is a new measure for enterprises to employ people and meet the needs of enterprise development. The development of enterprises needs talents. In order to be in an invincible position in the increasingly fierce market environment, enterprises need not only employees with excellent service skills, but also leaders who understand business and are good at management. Only by strictly demanding ourselves and constantly improving our professional quality can we seize every good opportunity to show our talents and realize our self-worth. Therefore, my participation in this competition is not only for improving myself, but also for the vigorous development of the enterprise!
I'm competing for the position of hall foreman. Everyone is making progress and growing in learning. It has been a year since I came to the service department on the first floor of H restaurant. During this year, I improved my ability and enriched my experience through my own efforts, the guidance and help of my leaders and the unity and cooperation of my colleagues. I have always deeply remembered the sentence "the blade comes from grinding, and the plum blossom fragrance comes from bitter cold!" "I know that from my own point of view, whether it is work ability or comprehensive quality, there is still something missing in the position of foreman. But people are struggling upward, and only by constantly challenging themselves and defeating themselves can they realize their life value.
The development of hotel catering needs the edification of catering culture. As a catering practitioner, we must mold this culture from "I want to do" to "I want to do", serve our guests with good attitude and enthusiasm, and let them eat delicious dishes and taste the catering culture. I believe that the advanced management concept will make it easier for the restaurant service department to make achievements. The focus of my work will be "work attitude and service concept". If I succeed, I will choose from two aspects.
First, correct working attitude and establish a new industry style.
Past experience holds that food quality comes first, service comes second, and practice proves that service comes first and food comes second. If a table of delicious food is served by a restaurant waiter who is not enthusiastic, he will keep a straight face and say nothing, and the wine in the cup will not be replenished in time, and the residue in the bone dish will not be replaced when it is full. What kind of atmosphere do you think it will be? Even high-quality guests don't want to come again, so we must serve the guests wholeheartedly, that is to say.
Enthusiasm, initiative and smile are the working attitudes we should have towards our guests. The charm of a smile-it is the cheapest investment in the world, but it can get rich returns. Smile is a symbol of self-confidence, a full display of etiquette, a manifestation of harmony and a sign of mental health. We can tell a joke before class every day to adjust everyone's mentality. Smiling in front of the mirror for a minute every day is the basic quality of our waiters. We need to bring smiles to our customers and colleagues.
Good work attitude and service awareness require continuous training for employees and exchange of experience among employees. The education of employees' service consciousness must be timely, anytime and anywhere, and the choice of departments should be ahead of schedule. We should advocate mutual assistance and improve team consciousness, so that the employees in the catering department can better serve customers. Only first-class employees can provide first-class service. When guests dine in a hotel, what they care about is what kind of quality service employees can provide, no matter who the manager of the catering department is. Our concept should be that employees serve customers and managers serve employees, so most of the real customers are front-line waiters in the sales department. The foreman's job is mainly to supervise and coordinate employees, so that employees can better perform to customers!
Second, service should be personalized, and service is not a slogan.
Our hotel has to stay in the slogan stage. "Customer is God" is a slogan, "Customer is always right" is also a slogan, "Customer is God". We should pay attention to our customers, really take them to heart, serve them wholeheartedly, constantly bring forth the new and attract them back, so as to attract them.
Our domestic catering service lacks subjective initiative, pays attention to every service detail, advocates mutual assistance and progress among employees, enables new and old employees to have the same level of customer service, actively guides guests to consume, introduces some special dishes, and tells guests the best way to eat, such as some dishes need to be eaten while they are hot, and drinks with ice cubes are more delicious. When introducing dishes, take a step back to avoid spitting stars splashing on the dishes. When guests check out, if a dish doesn't have chopsticks, we need to ask the guests if it tastes wrong, so that they can make valuable suggestions and welcome them to taste it next time. Some business guests love face and are embarrassed to put forward packing, so our waiters should take the initiative to advocate packing and put an end to waste.
There are three important factors to be a good floor foreman: first, to be a leader, to set an example and to have certain influence; Second, they have enthusiasm for work, enthusiasm for service and ability to work, and can be cadres and officers; The third is strong learning ability.
The foreman is between the manager, the supervisor and the waiter. He should not only safeguard the interests of hotels and employees, but also the prestige of managers and supervisors. Therefore, the monitor should play four roles in his work:
1 The role of "bridges and ties". Communicate the emotions between superiors and subordinates, strengthen their relationship, and eliminate the barriers between levels.
2 "alarm clock" function. In order to ensure the implementation of all the work on the floor, the floor monitor should have a plan in mind and remind everyone who is in charge of this work at the critical moment, and do it quickly every time.
3 The role of "microscope". Pay attention to discovering the strengths and highlights of floor attendants, give full play to the advantages and characteristics of classes, and also pay attention to discovering problems and hidden dangers in classes, so as to plan ahead and nip in the bud.
4 "wrench" function. A wrench is a tool for adjusting screws. To be a good monitor, we should always observe and analyze the situation on the floor, adjust the mood of employees and arrange the priorities in the class.
Leaders, today I am competing for the position of foreman with a dream. Although I don't have much rhetoric, I have a sincere and uplifting heart. I think I can do this job well because: First, I have more social experience and maturity than other waiters. The study of hotel management major and the practice of several catering enterprises have made me contact and understand people from all walks of life in the society, and I know their life course and psychological demands like the back of my hand, which has laid a solid foundation for me to coordinate interpersonal relationships in the position of foreman. Second, I am more diligent and practical than other waiters. Although I didn't go to a famous university or get an impressive degree, I will cherish this hard-won job even more. I will never look from one mountain to another. I will study hard, work hard and accomplish my task well. Third, I have more courage and confidence than ordinary people. I have the courage to come here to compete for employment, and I have the courage to do this job well. "Where there is a will, there is a way." No matter how many grievances and bitterness there are on the way, I will go forward bravely until the other side of success.
Finally, thank you for giving me this opportunity! Please believe that I am qualified for this job! If there is anything wrong, please criticize and correct me.
Competing for the next catering speech 3. Respected leaders and judges,
Hello everyone!
My name is xxx. Today, I stand here and give a speech on competitive employment. I am very excited. First of all, thank the company leaders for creating this opportunity for us to show ourselves, improve ourselves and compete fairly. I will cherish it. At the same time, I sincerely hope that all leaders and colleagues can give me strong support and encouragement. I firmly believe that diligence is the foundation of my work and seriousness is the criterion of my work. Personally, I may not be the best candidate in terms of work ability or comprehensive quality, but I deeply know that only by constantly challenging and defeating myself can people realize their life value.
I think, as a supervisor, her role is enormous. In this way, she (he) is not only a bridge to convey the leadership intention, but also a link to summarize and feedback the opinions and opinions of the following employees. She (he) also needs to have strong observation, be able to grasp the mentality of employees at the first time, do a good job of communication, and comprehensively manage an area. Lead them to improve their business knowledge and professional skills, and teach them how to solve any puzzles and problems. Of course, they must be familiar with and understand the corporate culture and rules and regulations of the enterprise, have certain execution ability and decisive thinking methods when solving problems.
If I can compete for the position of supervisor, I will do the following: first, I need to master certain professional knowledge and ability, which is reflected in two aspects. One is that I can directly guide your subordinates' practical work, and the other is that I can act as your subordinates' practical work.
1, communication ability, which includes communication within departments, communication between departments and communication between superiors and subordinates. The purpose of communication is not who wins or loses, but to solve problems.
2. Learning ability, because only by continuous learning can we make better and faster progress and catch up with the development of society. The competition between people is not your past ability, but what is your present ability? But the way you study now, and your study now is the basis of your future competition.
3, management ability, management ability is a comprehensive ability, need your command ability, need your decision-making ability, need your communication and coordination ability, need your professional ability, also need your work distribution ability, and so on. To improve your management ability, you need to constantly reflect on your daily work, review your work from time to time and sum up your work.
4. Complete other affairs assigned by the superior leaders.
As an employee of the hotel, I have a lot of thoughts and feelings when I look back on the growth process of the hotel. Facing the future of the hotel, I have a firm belief and strong fighting spirit. Every step of the hotel's growth is closely related to us. Perhaps, we have been criticized by leaders, dissatisfied, insulted by rude guests and full of grievances. However, how can you see the rainbow without experiencing wind and rain?
Only when the big family of enterprises grows up will we have a better platform for self-improvement. Now there is such a vast stage for us to display our dreams, and I will sprint towards the most dazzling place on this stage! Believe me, I will always succeed!
Theory and practice are like a person walking on two legs. I have been constantly learning advanced hotel catering management knowledge and advanced service concept at home and abroad. If there is theory but no practice, it is like walking on one leg. I hope everyone will give me another leg-practicing my legs, so that I can run with both legs and contribute to the development of the hotel. Please believe in my ability. This is the end of my speech. Thank you.
thank you
Compete for the next class of catering speeches. Dear leaders:
Hello everyone!
As an employee of the hotel, I have a lot of thoughts and feelings when I look back on the growth process of the hotel. Facing the future of the hotel, I have a firm belief and strong fighting spirit. Every step of the hotel's growth is closely related to us. Perhaps, we have been criticized by leaders, dissatisfied, insulted by rude guests and full of grievances. However, how can you see the rainbow without experiencing wind and rain?
People say that sincere friendship comes from constant self-introduction. My name is He Pengfei, and I come from the far northwest. I firmly believe that diligence is the foundation of my work and seriousness is the criterion of my work. Personally, I may not be the best candidate in terms of work ability or comprehensive quality, but I deeply know that only by constantly challenging and defeating myself can people realize their life value. Thank you very much again for providing us with such an opportunity to surpass ourselves. Today, I will sprint to the position of foreman. I am very happy.
I think that a good foreman in my mind should have and must have super six aspects:
1, strong personal thinking.
2. Excellent professional skills.
3. communication skills.
4. Strict work style.
5. Complete the task well.
I think that as a foreman, she played a great role. In this way, she is not only a bridge to convey the supervisor's intention, but also a link to summarize and feedback the following employees' views and opinions, and she is also an intimate friend of employees. She also needs to have strong observation, be able to grasp the mentality of employees at the first time and do a good job of communication. Be able to comprehensively manage an area and lead them to improve their business knowledge and professional skills. When they have any puzzles and problems, they can be taught how to solve them. Of course, you can be familiar with and understand the company's corporate culture and rules and regulations. Must have certain execution ability and decisive thinking mode when solving problems, and so on.
If I can compete for the position of foreman, I will do the following things:
1, and strive to improve their learning ability. Improve their business knowledge and professional skills, learn from the management experience of leaders and predecessors and the ability to handle customer complaints.
2. While improving yourself, we should also lead other family members to make progress together. Organize some training courses regularly, covering a wider range, from product knowledge to daily customer complaints, teach them how to solve them, and do some incentive training when appropriate.
3. Communication is very important. Do a good job in employees' ideological work in time, carefully observe their ideological trends, so as to grasp their thoughts and opinions in time, and make records and feedback.
4. The business goal of an enterprise is always performance first and service first. To achieve good performance, service level is particularly important. Today's guests not only require enough food, but also have higher requirements for service satisfaction. How can we achieve the humanized service advocated by the company? That is to treat customers as friends. Think what your friends think, and be anxious about what your friends are anxious about. Smile is from the heart. Only when you really treat them as friends can you really serve them with a smile. In this way, your service will be in place, your products will meet the requirements of customers, and your performance will naturally improve. How to be friends with customers and how to be good customers? My friends, this is also where I need to learn from them.
5. Complete other affairs arranged by superior leaders.
The company is developing rapidly. Only when the big family of the company is developed will there be a better platform for self-improvement. Now there is such a vast stage for us to display our dreams, and I will sprint towards the most dazzling place on this stage! Believe me, I will always succeed!
thank you
Fight for the next level of catering. Speech 5 Dear leaders, judges and colleagues,
Good Morning, everyone!
First of all, I would like to thank the leaders for providing me with a stage to show my talents in this competition.
As an employee of the hotel, I have a lot of thoughts and feelings when I look back on the growth process of the hotel. Facing the future of the hotel, I have a firm belief and strong fighting spirit. Every step of the hotel's growth is closely related to us. Perhaps, we have been criticized by leaders, dissatisfied, insulted by rude guests and full of grievances. However, how can you see the rainbow without experiencing wind and rain?
People say that sincere friendship comes from constant self-introduction. My name is He Pengfei, and I come from the far northwest. I firmly believe that diligence is the foundation of my work and seriousness is the criterion of my work. Personally, I may not be the best candidate in terms of work ability or comprehensive quality, but I deeply know that only by constantly challenging and defeating myself can people realize their life value. Thank you very much again for providing us with such an opportunity to surpass ourselves. Today, I will sprint to the position of foreman. I am very happy.
In my mind, a good foreman should have six qualities: strong personal thinking, excellent professional skills, flexible communication skills, strict style of work and good task completion.
I think that as a foreman, she played a great role. In this way, she is not only a bridge to convey the supervisor's intention, but also a link to summarize and feedback the following employees' views and opinions, and she is also an intimate friend of employees. She also needs to have strong observation, be able to grasp the mentality of employees at the first time and do a good job of communication. Be able to comprehensively manage an area and lead them to improve their business knowledge and professional skills. When they have any puzzles and problems, they can be taught how to solve them. Of course, you can be familiar with and understand the company's corporate culture and rules and regulations. Must have certain execution ability and decisive thinking mode when solving problems.
If I can compete for the position of foreman, I will do the following things:
1 Try to improve your learning ability. Improve their business knowledge and professional skills, learn from the management experience of leaders and predecessors and the ability to handle customer complaints.
Communication is very important. Do a good job in employees' ideological work in time, carefully observe their ideological trends, so as to grasp their thoughts and opinions in time, and make records and feedback.
While improving yourself, we should also lead other family members to make progress together. Organize some training courses regularly, covering a wider range, from product knowledge to daily customer complaints, teach them how to solve them, and do some incentive training when appropriate.
The business goal of an enterprise is always performance first and service first. To achieve good performance, service level is particularly important. Today's guests not only require enough food, but also have higher requirements for service satisfaction. How can we achieve the humanized service advocated by the company? That is to treat customers as friends. Think what your friends think, and be anxious about what your friends are anxious about. Smile is from the heart. Only when you really treat them as friends can you really serve them with a smile. In this way, your service will be in place, your products will meet the requirements of customers, and your performance will naturally improve. How to be friends with customers and how to be good friends with customers is also what I need to learn from them.
Complete other affairs arranged by superior leaders.
The company is developing rapidly. Only when the big family of the company is developed will there be a better platform for self-improvement. Now there is such a vast stage for us to display our dreams, and I will sprint towards the most dazzling place on this stage! Believe me, I will always succeed!
The ancients said, "You should not be complacent for a while, but boast of your own abilities;": You can't be frustrated for a while, but you will fall into ambition. "Competition for posts has ups and downs. Whether it is up or down, I will use this sentence to encourage myself. As always, study hard and work hard." Strive for position, promote action by position "is my direction." I firmly believe that where there is a will, there is a way! I will devote my enthusiasm, patience, carefulness and sense of responsibility to the cause I love.
My speech is over, thank you!
The leader gave me this opportunity to compete fairly, show my stage and display my talents. I competed for the position of foreman. I know I don't have a glorious past, but I just want to grasp the present and the future. From my own point of view, I may not be a candidate in terms of work ability or comprehensive quality, but only by constantly challenging myself and defeating myself can people realize their life value.
As a foreman, I should learn to communicate. I will use my enthusiasm to spread happiness to the hearts of every employee, create zero-distance communication for employees, let employees work in a "stress-free" environment and give full play to their enthusiasm. An excellent foreman should learn humanized management system and mobilize the subjective initiative of employees. If employees can't teach, good employees should give full trust, and only with full trust can they have a harmonious management system and service consciousness. Our service industry has always advocated that customers are God. In fact, the service is mutual, and the active, thoughtful and enthusiastic service is exchanged for the pleasure and bright smile of the guests, that is, their own happiness. As a foreman, the first thing you need is professionalism. And this spirit is the responsibility, the responsibility and obligation to oneself, the collective and the society. Although my speech today is a self-recommendation, it's not that the old lady sells melons to brag.
I just want the leaders to see the real me. I believe that with my personal qualities, dedication, down-to-earth spirit, my work enthusiasm and my management experience, I will be a good foreman. If you have any questions, please give me a chance. I will never let you down. Thank you all.