Spring Festival hospitality tabloid

During the Spring Festival, there will be many guests at home. When there are guests present, they are very particular about their words and deeds. Don't ignore these small details. It is also a kind of respect for guests to do a good job in hospitality. Let's take a look at the Chinese New Year hospitality etiquette tabloid. Chinese New Year hospitality etiquette tabloid 1

hospitality etiquette

Point 1: Treat guests kindly

Parents should guide and encourage their children to greet guests kindly and actively. After the guests enter the room, older children can do some simple hospitality work, such as greeting guests to sit down and pouring tea for them.

Point 2: Don't interrupt when adults are talking

When adults are talking, let children know that it is a good child to do their own thing quietly, and it is disrespectful to walk back and forth and interrupt casually.

Guest etiquette

Point 1: Take the initiative to greet and say thank you

Take the children to other people's homes. After entering the door, parents should guide the children to take the initiative to arrange their shoes neatly after greeting. Remember to let the children say "thank you" when they are served.

Point 2: Don't touch other people's things

Children's nature is curiosity, especially in unfamiliar environment. It is impolite to tell children to touch other people's things casually. If they want to play with toys or read books, they must get the owner's permission. Remember not to disturb adults when playing by yourself, and remember to let children put things away after playing.

communication etiquette

point 1: take the initiative to share. don't be stingy

when there are small guests, generously take out toys to play with them, which will make them very happy. When the guests leave, parents can lead their children to see them off for a while. Parents can say to their children, "Say goodbye to XXX and come back when you are free!" Even if parents teach their children to say it, it will make guests feel happy if they say it from their children's mouths. After such exposure, the child will certainly become a polite little master.

point 2: live in harmony with patience

nowadays, most children are only children, and they are little emperors at home, and no one at home competes with them for anything. However, it is different to be a guest in a family with children, or to be a guest in a family with children. Without education, children often have an unpleasant relationship. The Spring Festival is a good opportunity to teach children to live in harmony with others. Because when he grows up in the future, he should also have the character of humility and unity. Chinese New Year hospitality etiquette tabloid 2

Tea and cigarettes for reception etiquette knowledge

Tea set cleaning

Before making tea, be sure to clean the tea set, especially the tea set that has not been used for a long time. It is inevitable that the tea set will be stained with dust and dirt, and it should be washed carefully with clear water. It is best to iron the teapot and teacup with boiling water before making and pouring tea. If you use disposable paper cups, you should pay attention to putting a cup holder on the disposable paper cups before pouring tea.

How to take tea

If a bag of loose tea is packed in a big bag at home or in the office, don't grab the tea with your hands when taking tea for the guests. You can pour it directly into the guest's cup or pour part of the tea into a cup first and then pour the tea in the cup into the guest's cup. Appropriate amount of tea, too much tea and too strong tea flavor; There are too few tea leaves, and the tea rushed out has no taste. If guests take the initiative to introduce their habit of drinking strong tea or weak tea, then make tea according to the guest's mouth and stomach.

Method of serving tea

Hold the cup in your right hand, hold the bottom of the cup in your left hand, and offer it with both hands. Do not grab the cup mouth when holding the cup; Don't talk while serving tea, in case the saliva splashes into the cup. When serving the brewed tea to the guests, it is best to use a tray. If you don't use a tray, be careful not to touch the rim of the cup with your fingers. Swirl with both hands when filling water, pouring tea, warming cups and ironing pots. If you use your right hand, you must press it counterclockwise, and if you use your left hand, you must press it clockwise, which is similar to the greeting gesture and means "come, come, come" to welcome you. On the contrary, it becomes a hint of "go, go, go".

Method of serving tea

Pay attention to the order, that is, long before young, guest before master, and serve tea according to the status; When placing the teapot, the spout should not be facing others, otherwise it means asking people to leave quickly; Serve tea from the guest's right. When serving a teacup with a handle, be sure to pay attention to the handle of the teacup facing the guest's convenient side, such as the right side, so as to help the guest hold the handle of the teacup and politely invite the guest to drink tea. If the room is in a meeting or very quiet, don't make any noise when serving tea. Put down the porcelain cup and put your little finger on the bottom of the cup to prevent the porcelain cup from making noise.

How to add tea

If a guest needs to add tea to his cup, you are duty bound to do it. Of course, when you add tea, you should add tea to the guests first, and then add tea to yourself. When there are more than two visitors, the tea color served from the tea tray should be even, and the bottom of the tea tray should be held in the left hand, and the edge of the tea tray should be held in the right hand. If there are any tea snacks, they should be placed in the right front of the guests, and the teacups should be placed on the right side of the snacks. Tea should be served with your right hand and served from the right of the guest.

How to collect tea

You must wait for the guests to leave before collecting tea. Clean the tea set and put it away for the next time.

Tea is a sign of respect and friendship. Particularly strong affinity is a prominent feature of Chinese approachability. In order to strengthen affinity, it is important to include and respect each other, but also to be polite and controlled.

offer a toast to cigarettes. If guests who come to visit your place have a hobby of smoking, they should be given a toast with cigarettes. When offering a cigarette, open the cigarette case, pop up a few by hand, and then invite the guests to smoke. Guests can't be forced not to smoke. Tabloid 3

1. Treat guests kindly

Parents can encourage their children to greet guests kindly and actively when they have guests. Older children can do some simple hospitality work, such as greeting guests to sit down and pouring tea for them.

2. Say goodbye when guests leave

When guests leave, parents can lead their children to see the guests off for a while, and parents can guide their children to say, "Say goodbye to XXX and come back when you are free!" After such exposure, the child will certainly become a polite little master.

Guest Etiquette

1. Say "thank you" on your own initiative

Take your children to other people's homes. After entering the door, parents should guide their children to arrange their shoes neatly after saying hello. Remember to let the children say "thank you" when they are served.

2. Don't tamper with other people's things

Children's nature is curiosity, especially in unfamiliar environment. It is impolite to tell children to tamper with other people's things casually. If they want to play with toys or read books, they must get the owner's permission.

Telephone etiquette

1. Ask and answer questions when answering the phone

When children answer the phone, they should learn to say such polite expressions as "Hello", "Excuse me" and "Please wait a moment". Speak softly when answering the phone, and don't shout loudly; Ask and answer questions when answering the phone, and be generous when answering questions. If you don't know how to answer, you can call mom and dad instead of throwing the phone away and running elsewhere.

2. Pay attention to the time when making a phone call

Pay attention to the time of making a phone call, and don't call too early or too late, so as not to affect others' rest.

When adults are talking on the phone, children should not interrupt or grab the microphone; When hanging up the microphone, handle it with care, and don't drop the microphone or hang up the phone heavily. When answering the phone, learn to say "goodbye" and then hang up. Don't just hang up after you finish.