first of all, I want to say a word: "361 lines, each line is the best." In reality, there is no difference between noble and humble in all walks of life. If there is, it depends on whether our mentality, thoughts and behavior are noble or humble, which has nothing to do with our profession. At the same time, there is no difference between ordinary and extraordinary. The so-called ordinary and extraordinary depends on how we do it. Is it intentional? It is not what we think that there are ordinary and extraordinary jobs and occupations in this world. Now let's get down to business. How can we be a restaurant waiter? First, know how to smile and be good at smiling. In today's society, smiling has become an essential professional quality in all walks of life. Especially in the business field. There is a saying, "If you can't smile, don't do business".
second, be diligent. Diligence means hard work, that is, working hard and paying more than others. Fast is efficiency.
third, enthusiasm. People can have no passion, but they must have enthusiasm. Because the warm breath is very infectious. Just like the light and heat of the sun, and full of vitality. This is a mental outlook and state that reflects the heart.
fourth, thoughtful. Thoughtfulness is the foundation and the most important way to treat guests. Since we are thoughtful, we must take the initiative to do a good job and provide services, and we must be good at observation and know how to put ourselves in the other's shoes, so as to make the guests unexpected and provide advanced services. Who can make the guests feel at home, then he is really "thoughtful". Think about what the guests think and worry about what the guests are anxious about.
fifth, adaptability. In the restaurant, people from all levels of society are exposed every day, from officials to the people; Regardless of religion. Therefore, it is inevitable to require service personnel to have good adaptability. Some people say: "Dining room is the cradle of training diplomats." It makes sense.
sixth, the sense of ownership. Work is actually another form of learning. When we know and can work from the owner's point of view and position, it is a kind of self-improvement and progress. Will stand higher, see farther and do better.
Seventh, strong psychological quality. Can maintain a good psychological and mental state. Do not be arrogant, humiliated, and calmly deal with it. Eighth, the expressive ability of language. The same sentence, if you modify it and change the way, will often have the effect of four or two. Language is an art, and eloquence is an essential ability. Whatever you do. Ninth, we should have a sense of role. Understand the role you play in your work and know what you do. How? What's it look like?
it's actually very easy and simple to become a waiter. In every bustling and noisy city, in the catering industry, there are too many roles for waiters. However, there are very few people who can really understand the meaning of "service" and do it with their own efforts. Why? The reason is simple but complicated. It can be said that almost all people, when working as waiters, have a coping attitude rather than taking the initiative to do it. Always like to be lazy, like to avoid many opportunities to provide services to others. They always think that their actions are wise, and that they are much smarter than those who only know how to work! As everyone knows, this kind of practice and behavior is precisely the most stupid. Because, they have missed many opportunities for their continuous growth. To sum up, I just don't understand the true meaning of "bearing the burden". A truly competent waiter should not only have knowledge related to work on the surface, but also strengthen his inner and ideological construction and improve his self-cultivation. You know, as a restaurant waiter, you have to face many and varied guests every day, so you must learn, and the content of learning is diversified. First, sociology. It is what people often say: astronomical geography, folk customs ... Then there is psychology. Good at observation, can know people's temperament through personnel, know their preferences, and then do what they like, and finally achieve a win-win situation.