I unilaterally declare that the greatest thing in the 21st century is take-away.

selling out has brought a lot of convenience to life. With your fingers moving and your mobile phone tapping, steaming meals are delivered to your hands. ?

The number of online catering take-out users in China has exceeded 311 million, which means that one out of every five people orders take-out.

Among them, people aged 21-35 account for the most, accounting for 73.14%, and people under the age of 21 rank second, accounting for 22.66%. It can be said that young people are the main consumers of online ordering.

From the perspective of gender, the proportion of men is 46.93%, and the proportion of women is 53.17%. Women prefer to order food online.

From the ordering frequency, 51.72% said they used it every week, and 3.68% said they used it almost every day. ?

from the time of meal delivery, only 1.41% of them were delivered within 11 minutes, 67.58% of the respondents said that the time of meal delivery was between 11 minutes and 31 minutes, and 32.12% of them were delivered between 31 minutes and 61 minutes. ?

regarding the packaging of take-away, 3% of the respondents said that the packaging was intact, and 83.12% said that the packaging was rarely damaged. ?

why do you want to order food online? 73.81% of the respondents think that the meal time is flexible, and 19.61% of the respondents say that the variety of dishes is rich and it is convenient to order food.

However, nearly 21% of consumers reported that they had encountered quality problems when ordering food online. Among them, the most serious problem was short weight and short weight, accounting for 57.21%, inferior quality accounting for 29.25%, and poor hygiene accounting for 13.81%. How do consumers do it? 64.18% of consumers said they would continue to eat at another restaurant, 38% gave bad reviews, 9% said they would consult with merchants, 7.51% said they would complain on WeChat Weibo and other platforms, 5.21% said they didn't care to continue eating, only 5% said they would complain to the Consumers Association and 4.93% said they would complain to the food supervision department. ?