Then let's take a look at the compensation measures for flight delay insurance in various countries! I can understand a lot when I meet you later.
/China/
If the delay is not caused by the airline, help arrange accommodation at your own expense.
The Civil Aviation Administration issued the Regulation on Normal Flight Management, which includes the compensation of airlines for flight delays:
There are also some low-cost airlines that will provide corresponding services without any form of compensation.
Get the flight delay certificate issued by the airline in time, and keep the boarding pass and other documents for subsequent claims.
/America/
Compensation in the form of vouchers and catering accommodation
In the case of flight cancellation/long delay, the US Transportation Security Administration (DOT) did not provide corresponding laws, regulations and guidance-airlines have no obligation to make compulsory compensation.
Most airlines will compensate in the form of vouchers and compensation for catering and accommodation. In the best case, passengers only change to other flights, free of change fees.
/Japan/
Assist passengers to arrange meals and accommodation at their own expense.
If the flight is delayed due to weather and non-airline reasons, the airline will arrange accommodation at its own expense.
If the flight is delayed due to the airline's own reasons, the airline will arrange to stay in the hotel and bear all the accommodation expenses.
If the public transportation to the airport has ended, the airline will also prepare the corresponding transportation subsidy, which is generally 10000~ 15000 yen.
Japan Airlines stipulates in the terms of passenger transport:
If the flight is cancelled or changed due to inevitable reasons such as security needs/bad weather/force majeure/controversial acts/riots/wars, it can be replaced by other flights of our company before the trip;
If the trip cannot be fulfilled after the start, the airline will use its own/other company's flights or other modes of transportation to send passengers to the original destination. When the transportation cost is different from the original ticket, the airline will refund more and make up less, and passengers will no longer bear the cost. Passengers can also choose to refund the ticket in full or postpone it.
How to claim for the abnormal flight?
In case the flight is rejected/cancelled/delayed, it is most important to arrive at the destination first! You can:
Obey the arrangement of the airline and take the designated flight arranged by the other party (safer)
Require airlines to change their visas or even transfer to foreign airlines.
If there is an emergency and the airline has other solutions, you can ask the airline to sign for the solution you need and get compensation. )
Solve the new route by yourself and contact the airline for refund claim.
In a hurry, and the solution arranged by the airline can't meet your needs, you can buy the ticket yourself, and then contact the airline to refund the ticket and ask for compensation. However, at this time, airlines have no obligation to reimburse new air tickets and transportation expenses, and can only return the original fares and get the prescribed compensation. )
After arriving at the destination, you can apply for compensation and safeguard your legitimate rights and interests. The steps are as follows:
Prepare all materials:
Boarding pass, ticket purchase email, travel itinerary, delay/cancellation certificate issued by airport or airline.
Contact customer service (telephone/email/online form)
Call airline officials or send emails online, and some airlines also provide online form submission.
(EU26 1 doesn't specify the traceability time, and even flights that were 1/2 years ago may have to be refunded. )
Air France Online Form Submission Style
Write a complaint letter to make a complaint
Notify the bank account and wait for the money to arrive.
If the airline replies that there is force majeure, it should explain that it is familiar with the laws and regulations and question more.
Every country and airline has different ways to deal with aircraft delays. In addition to airport staff, you can also call the official customer service to understand the delay arrangement. When there is a large-scale delay due to traffic control, bad weather and other reasons, a lot of relevant information will be circulated on the network. Please pay attention to identify rumors.