1, is this hotel formal?

First of all, I tell you that my boyfriend and I are both engaged in the hotel industry, and you can totally believe what I say.

Hotel industry is the most representative service industry. Novices generally work in grass-roots service posts. Because the services they provide and the related work they are engaged in are not high in technology, most hotels do not have too high requirements for newcomers, such as academic qualifications and work experience. Instead, employees will be given priority in terms of personal cultivation, image, temperament and training potential.

General four-star hotels (listed) need to be approved by the Provincial Tourism Bureau or relevant competent departments, and the main business items are: rooms, restaurants, leisure, entertainment, conferences, etc. So personally, if the hotel is really a four-star hotel and the position you are applying for is "room attendant", then the hotel belongs to the formal industry. At least the department and post you are engaged in belong to a formal industry.

2. Is it safe to work in a hotel?

I think you're worried about your life.

The problems you are worried about mainly come from inside the hotel and its customers (i.e. guests). The hotel is a big family, and it is inevitable that some work friction will happen occasionally. When you first enter the business, you should know how to be modest and prudent. If you don't know, don't understand or don't know, you should consult the old staff immediately. It's also important to keep smiling. You can mingle with your colleagues in the department. Then the insecurity caused by the hotel interior does not exist.

As for the guests' insecurity to the hotel staff, every hotel staff should encounter it, such as unreasonable and malicious complaints from guests. This requires you to master the relevant business skills of the hotel industry and the relevant laws and regulations of the state and the tourism bureau, know how to deal with guests skillfully, and how to refuse guests reasonably ... The hotel has a security department, so it is relatively safe to work in the hotel. Of course, you can catch them on the way to work (hehe, just kidding ...).

3. In the eyes of ordinary people, is working in a hotel a shameful job?

I admit that in any hotel, there are more or less unscrupulous people who are engaged in unscrupulous work. Some people in the society think that working in a hotel is not that serious. But that's close to a small number of people. As long as their families support them, why bother to pay attention to those ignorant gossip? Besides, your post will not face the guests directly, so why not take it seriously?

I am a room attendant. What do I usually do?

The hotel housekeeping department mainly provides accommodation and conference services (the catering department is responsible for individual hotel conference services). The daily work of the housekeeper and clerk is basically: 1 assisting the department head to do all kinds of statistics and warehousing work; 2. Assist the department head to arrange the staff's work and rest time; 3. Handle documents (such as typing, sending and receiving internal documents, etc.). Coordinate with other departments (that's basically all, but there may be many complicated things. ...

5, hotel work, suitable for long-term struggle?

As I said before, newcomers are basically engaged in grassroots work. Because this is an industry that needs a lot of experience, it is basically the same for both college graduates and students from relevant institutions. Maybe this period is 1-2 years, maybe 10 years, maybe 20 years. I don't know what your goal is.

I believe you have also seen the rapid development of the hotel industry since the reform and opening up. Nowadays, most hotel executives in China (general manager, vice president, director ...) have a certain gap compared with their foreign counterparts in cultural knowledge and management concepts. Therefore, I believe that the all-round development of professional hotel managers will be extremely needed talents in the rapidly changing hotel industry in the future.

Working in a hotel, you can't just do your own thing. You should pay more attention and study more. If there is enough time to obtain the qualification certification of relevant departments, it will be beneficial to long-term development. Now the hotel industry recognizes the "Hotel Industry Professional Manager Certificate" and so on. In addition, it is not bad to take the exam of "Human Resource Manager" and "Senior Hotel Trainer". ..

In a word, "everything depends on human effort." As long as you are willing to pay (plus a little cleverness, of course), you will certainly see the sunshine of this industry. ...

6. Will working in a hotel have a bad reputation?

This question is the same as the above question about "seriousness and immorality" ..

I hope you enjoy your work in the hotel ... and work hard together. ...