The quality threshold of the salesman does need to be improved, the frequency of such incidents is still quite high, because the salesman for the educational requirements are not very high, which also leads to uneven levels of service salesman, because of the acceptance of professional knowledge is not much, so the service consciousness is not strong, no matter what the problems encountered can not be out of the hand to hit, not to mention the other party is a pregnant woman, in case of what really happened! Accident, may be the hit salesman can not afford, in any case can not hit, you can choose other ways to deal with this problem, have seen a salesman's approach, I think it is very worthwhile to learn, there is a customer queuing up, her approach is to call the rest of the salesman to deal with this queuing up the personnel, she went to another window for the customer should deal with business to deal with the business, this The practice is very good, the business of the two customers are not delayed, but also so that the customer inserted into the queue, some time to choose the right method is the key to solving the problem.
One, the quality of the salesman threshold to be improved
Today, many salesman entry without academic requirements, of course, is not the quality of the people will be high quality, but relatively speaking will be a lot better, since there is no academic requirements, it should be to improve the threshold, at least the service consciousness to be very good, should be the appropriate personnel before entry to the relevant training. Relevant training, do not seek to have a good sense of service, but at least should be polite to the customer, can not hit people, such as hitting this kind of salesman resolutely can not be on the job, this is a serious failure to meet the standards of behavior, the minimum must respect are not, how can serve the customer, pregnant women dare to hit, see the salesman's sense of service is very poor, is very unsuitable to do this industry.
Two, the salesman should respect the customer
We all respect each other, only mutual respect to the corresponding work done well, after all, who do not want to add some trouble to their own, the salesman's work should not be guaranteed, she is estimated that there are not many customers who dare to come here to handle the relevant business, if she is fully If she fully respect each other, how can the other party not respect her it, people and people get along with each other mode are mutual, pay how much will return how much, pay and return is equal, in interpersonal relationships is also the same, both sides are tolerant of each other some, perhaps the final result will be different, it will be to make both sides are satisfied with the results of one.
So I think the current salesman service threshold is very much to be improved, at least try to ensure that all the service level of the waiter is almost the same, for others the minimum respect should still be there, the rule of law society hands are required to pay the corresponding price.