Consumers can call 12345 when they encounter the minimum consumption stipulated by the hotel, on the grounds that the actual consumption is blocked. But keep the following points in mind here:
1. If the actual consumption amount is less than the consumption amount, if the restaurant forces the consumer to spend the amount, then the consumer should keep all the proof of the bill, and then call the hotline 12345 to make a complaint, and the relevant competent department will recover the overpaid amount for the consumer within 21 working days; ?
2. If the restaurant forces consumers to buy products that they don't want to choose to meet their consumption requirements, then consumers have the right to refuse. However, if consumers accept the products that the restaurant forces to tie in, it may be regarded as an admission that the transaction is voluntary and legal, and it is very difficult for consumers to return them afterwards. ?
3. After the new regulations come into effect, consumers have the right to refuse to spend, but only need to pay the actual consumption amount to the restaurant to leave. If the restaurant forcibly prevents the consumer from leaving after the consumer pays the actual consumption amount, which limits personal freedom, the consumer can immediately report to the police.
expanding information
Guangzhou legislates to stop food waste:
On the 28th, the 42nd meeting of the 15th Standing Committee of Guangzhou Municipal People's Congress voted to pass the Regulations on Anti-Food Waste in Guangzhou, which stipulates that catering service operators shall not set minimum consumption, and offenders will be fined up to RMB 1,111.
in order to stop the waste of catering, the regulations clearly define the legal responsibilities of catering service operators, unit canteens, catering network live broadcasts and other subjects.
According to the regulations, catering service operators can provide meals with different specifications and different quantities that meet the requirements of saving according to the needs of consumers; Posting or placing identification signs such as saving food, civilized dining, and eliminating waste in eye-catching places of catering services; Do not mislead or induce consumers to order too much; Express service items and charging standards, and no minimum consumption shall be set.
North Sichuan Online-Guangzhou restaurants are not allowed to set consumption. What's going on? Let's find out how much private rooms in Guangzhou spend.