2. catering quality assessment standards,

3. catering customer orientation and catering product conformity quality management, similar to FMEA

4. catering department of the precision of promotional and promotional measures, that is, the quality of the sales work

5. catering process is the process of the customer consumption of pleasure The process of dining is the process of customer consumption pleasure, the choice of tableware and restaurant decoration results is also a way to express the quality of service, that is, the quality of resources management

6. Dining speed (from the store, ordering, serving, section of the account, etc.) affects the mood of the customer, that is, the catering department of the process and efficiency management is also the quality of service management is also part of the day-to-day management.