One of the misunderstandings in communication is always talking about yourself and ignoring the feelings of the audience. It is often counterproductive to show a strong will to convince others without considering their feelings, and the audience will have resistance to such people.

If you face such a person, you should pay attention to the following three points in communication:

1. Listen first

You must learn to listen first in communication. Listen to what he wants to convince you first. In the process of listening, you can know his needs. If you don't have different positions, you can try to find a way that is beneficial to both sides and achieve a win-win result in communication.

2. Reasonably refute

If you find that the other party just wants you to accept his suggestion blindly, you should be good at grasping the important point he wants to express in communication, expressing your own opinions on this point, putting forward unacceptable reasons and giving supporting arguments, such as cases and data. Refuting him with good evidence will make him retreat.

3. Pay attention to controlling emotions

Emotional management of communication is very important. Many times, you are justified. If you don't express yourself calmly, people will seize the handle and lose confidence in communicating with you. For example, when some people find that there is no way to refute each other in communication, they will be angry and make personal attacks. It often leads to a complete failure of communication. Remember, communication should be practical.

to sum up, in communication, no matter what kind of person the other party is, you should learn to communicate first, so that you can think from the standpoint of dealing with problems, and communication will be smooth.

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