Job description:
1 Be fully responsible for the operation and management of the hotel, and lead the staff of all departments to achieve the planned objectives of the hotel;
2. Work out the budget and final accounts of the hotel around the profit targets and various tasks issued by the company, and strictly control the operating costs and various expenses;
3 responsible for the establishment, training and management of the hotel team, and improving the service quality and staff quality of the whole hotel;
4 according to the market changes and development, formulate feasible marketing strategies, and organize their implementation and effective control;
5 be fully responsible for safety management, pay special attention to food hygiene, public security and other work, and ensure the personal and property safety of guests and employees;
6 daily communication and coordination with the company and the franchised owners to ensure smooth and effective information;
7 be responsible for the public relations between the hotel and people from all walks of life, do a good job in the reception of important guests, and create a good internal and external image;
8 care about employees' thoughts and lives, and constantly improve their working conditions;
9 complete other tasks assigned by the company.
the executive general manager of the hotel is directly managed by the general manager of the hotel, and the lower-level direct management personnel of the executive general manager of the hotel are the middle and high-level management personnel of the hotel, such as the hotel vice president, department managers and department directors.
the executive general manager of the hotel is positioned as the top management of the hotel in the hotel management department, almost equivalent to the general manager. When the general manager of the hotel is absent or has something to do, with the authorization of the general manager of the hotel, he can exercise the management rights of the general manager of the hotel on his behalf to maintain the normal business of the hotel.
Extended information:
Job requirements, taking the hotel recruitment executive manager of Guizhou Tourism Investment Holding (Group) Co., Ltd. as an example:
1. Basic requirements: sex is not limited, between 41 and 51 years old, cheerful, generous and steady, healthy, good-looking, with strong communication skills. ?
2. Education: Bachelor degree or above, good at listening, speaking, reading and writing Chinese and English. ?
3. Work experience: More than 5 years working experience as a hotel executive. ?
4. Leadership: good professional ethics and professionalism, advanced management concept and strong sense of responsibility; Strong organizational skills and professional knowledge, and can make medium-and long-term development plans according to the hotel's development goals; Strong decision-making ability for hotel management activities and good ability to complete business performance. ?
5. Potential: It is flexible in learning and understanding personal business and has development prospects. ?
6. Master hotel management theory and marketing knowledge, financial management knowledge and total quality management knowledge; Familiar with hotel reception business, personnel and safety management; Know reception etiquette and etiquette; Familiar with economic law, enterprise law, finance and tax law and related tourism laws and regulations; Understand tourism psychology, behavioral science, public relations, hotel building layout, interior decoration and other knowledge. ?
Guizhou talent information network-general manager, deputy general manager and executive manager
Guizhou talent information network-general manager/manager of the hotel (Guiyang)