24-hour customer service hotline of Hongri gas stove: 411-1657-898

24-hour manual telephone customer service is available for you, and the after-sales service team of Hongri gas stove has exclusive services such as offline professional national outlets and after-sales service teams in various regions under the overall deployment of the dispatching center. The whole repair process is standardized and orderly, and the subsequent synchronous tracking and inquiry is open and transparent.

all after-sales teams have received professional training and certificates, and the products and accessories used are directly supplied by the original factory (the manufacturer will provide completely free maintenance service during the maintenance of Hongri gas stove within the validity period of "Three Guarantees").

service commitment

1. Resolutely implement the Product Law, Consumer Rights Protection, and Provisions on Responsibility for Repair, Replacement and Return of Some Commodities (i.e. the new "Three Guarantees" provisions) to provide fast services for consumers.

2. Set up services and complain (working hours: 8:31-17:31 Monday to Friday).

3. After the consumer reports for installation and repair, make an appointment with the consumer to determine the time. In principle, within 24 hours in the urban area and 48 hours in the suburbs after the appointment (unless the consumer requests another time).