Current location - Recipe Complete Network - Catering industry - I interviewed the receptionist in the catering department of a five-star hotel. I don't know its job nature and content. Who knows? Can you help me?
I interviewed the receptionist in the catering department of a five-star hotel. I don't know its job nature and content. Who knows? Can you help me?

if it's just a welcome in the catering department, there is generally no tip. Unless it is a doorman, that is, the greeter at the entrance of the lobby on the first floor of the hotel.

Specific responsibilities:

1. Greet guests with smiling service, and provide services for pulling and closing car doors and hall doors, leaving a good impression on guests.

2. Actively assist the elderly, weak, sick and disabled guests and provide necessary services.

3. Help to guide the traffic in front of the door, be familiar with the taxi business, and help the guests call a taxi.

4. Assist the bellboy to load and unload and carry the luggage for the guests.

5. Assist the security personnel to do a good job of security inside and outside the hall, and report any problems found in time.

6. Cooperate with relevant departments to be responsible for the sanitary conditions and equipment in the post area, and report any problems found in time.

7. Strive to complete the tasks assigned by the foreman, obey his command and accept his supervision. Keep good relations with superiors and colleagues, and create a harmonious working atmosphere.