Current location - Recipe Complete Network - Catering industry - Workplace etiquette and matters needing attention in workplace self-introduction
Workplace etiquette and matters needing attention in workplace self-introduction

If you can use introductions correctly in interpersonal communication in the workplace, you can not only expand your communication scope and make more friends, but also help to show and publicize yourself. So what are the workplace etiquette of self-introduction in the workplace? I've arranged the etiquette of introducing myself in the workplace for you. I hope you will like it.

Workplace Etiquette of Self-introduction

1 Timing of self-introduction:

It is necessary to introduce yourself appropriately in the following occasions. Such as: when studying for exams, when getting along with strangers in communication, when strangers show interest in themselves, when strangers ask for self-introduction, when they want to ask for help from others, but they don't know much about themselves, or when they know nothing about themselves, when traveling, they meet others unexpectedly, and it is necessary to establish temporary contact with them, self-recommendation, self-promotion, and if they want to meet someone or someone, but no one introduces them.

2 Matters needing attention in self-introduction:

Pay attention to the timing: We should seize the opportunity to introduce ourselves in appropriate occasions. When the other party is free, in a good mood and interested, it will not disturb the other party.

Pay attention to attitude: Attitude must be natural, friendly, cordial and easy-going. Should be calm and confident, natural and graceful, polite. We can neither appoint cowards, nor bluff or exaggerate frivolous. Express your sincere feelings of longing to know each other. Anyone is honored to be valued by others, and if you are enthusiastic, the other person will be enthusiastic. The tone should be natural, the speech speed should be normal, and the pronunciation should be clear. Self-introduction is calm, natural and unrestrained, which helps to give people a good impression; On the contrary, if you are timid and nervous, stuttering, uncertain, red-faced and in a hurry, you will be despised by others, and communication between you will be blocked.

Pay attention to time: be concise when introducing yourself, and save time as much as possible, preferably about half a minute. It should not be more than one minute, and the shorter the better. Talking a lot, not only seems verbose, but also may not remember the objects. In order to save time, when introducing yourself, you can also use business cards and letters of introduction to assist.

note: the content of self-introduction includes three basic elements: my name, the unit and specific department I work for, the position I hold and the specific work I do. When introducing yourself, these three elements should be reported continuously, which will not only help to give people a complete impression, but also save time and avoid nonsense. Be true and sincere, seek truth from facts, and don't brag or exaggerate.

attention method: when introducing yourself, you should nod to the other party first, and then introduce yourself to the other party after receiving the response. If there is an introducer present, it is considered impolite to introduce yourself. You should be good at expressing your friendliness, concern and communication desire with your eyes. If you want to know someone, you'd better get some information or information about him in advance, such as personality, specialties and hobbies. This way, after introducing yourself, it is easy to talk harmoniously. After you get the other person's name, you might as well repeat it verbally with emphasis, because everyone is most willing to hear their own name.

3 Specific forms of self-introduction:

Entertainment style: it is suitable for some public occasions and general social occasions. This kind of self-introduction is the most concise, and often only includes one name. "Hello, my name is xx." "Hello, I'm xx."

work style: it is applicable to the workplace, and includes my name, work unit and its department, position or specific work, etc. For example, "Hello, my name is xx, and I am the sales manager of xx Company." "My name is xx, and I study in xx school."

communication: it is suitable for social activities, and I hope to further communicate with social objects. It should generally include the introducer's name, work, native place, education, interest and the relationship with some acquaintances of the communication object. For example, "Hello, my name is xx, and I work in xx. I am a classmate of xx, all xx people. "

Etiquette: suitable for some formal and grand occasions such as lectures, reports, performances, celebrations and ceremonies. Including name, unit, position, etc., at the same time, some appropriate modesty and respect should be added. Such as "Ladies and gentlemen, hello everyone! My name is xx, and I am a student of xx school. On behalf of all the students in our school, I welcome you to our school. I hope you ... "

question-and-answer style: suitable for examination, application and official communication. Question-and-answer self-introduction should be to answer any questions and answer whatever you ask.

knowledge of etiquette in the workplace

1. Being on time, not being late, or at least getting there before the leader, is the basic accomplishment of young people who have just entered the officialdom, and it is a red line, so don't cross it easily.

Some people take being late for school seriously and are used to being sloppy. After going to work, they do the same thing. Being late for meetings and going to work is a lot of excuses anyway. In fact, no matter how busy or busy you are, it's not bad for a few minutes. As long as you still don't get into the habit, you don't take being late seriously. From the perspective of being a man, punctuality is a virtue, and unpunctuality is disrespectful and wastes other people's time; From the perspective of doing things, punctuality is a correct work attitude, and people who are not punctual are hard to be trusted by leaders and teams.

2. when you need to ask the leader for instructions, you must report it face to face if you can, and try not to call.

Especially when the leader is in the office, but you don't even move, pick up the phone and call, the other party will resent it. Face-to-face report can have face-to-face communication, which is convenient for communicating opinions. Leaders need time to think when making decisions. Calling can't carry this task unless it is a question-and-answer type, such as attending a meeting this afternoon.

3. when you ask for leave from your superiors for personal reasons, try to make a phone call in advance, especially in special circumstances.

Because asking for leave itself means asking for instructions and giving leave, if you ask for it, someone else will give it, and the procedure cannot be wrong. Never, never, never send a brief message, let alone make a quick decision. For example, I will go out for a trip tomorrow, which is not a leave of absence, but a notice.

the leader doesn't agree. People have bought tickets. The leader agrees. To be honest, there is a feeling of being kidnapped, not to mention that sometimes work really can't be arranged. Some people don't realize that it is inappropriate for them to do so. When the leader doesn't give leave, he will feel that the leader is unreasonable, playing politics and feeling that he is forced to be harmed.

4. Make a phone call with the leader. When the matter is finished, wait a little longer and then hang up. Let the other party hang up first, and then you hang up.

don't hang up immediately and quickly, it's a courtesy. If you don't believe me, experience it yourself. After someone calls you, the phone will end immediately after the last word stops, which is particularly uncomfortable.

5. Turn off your cell phone during the meeting, or set it to vibrate. You don't need to explain this, you know.

unless your company is like a big car shop and is in a state of no * * *, you must remember this, and don't blatantly answer the phone, play games, play Weibo or surf WeChat at the meeting, which is a respect for the organizers. The leader is on the stage, just like the teacher sitting behind the podium, looking down clearly. Don't feel that you are quite hidden. As a newcomer, you should be more cautious.

6. Don't slam the door hard when you come out of the office or conference room. Cover the door gently with your hands.

This is really the smallest thing. Many people really ignore it. Sometimes there is a meeting here. Some people go out to make a phone call and go to the toilet, but they don't know to take the door behind them. Instead, they shake their hands and clash, and everyone looks askance. When you leave someone else's office, you should also pay attention to closing the door gently, especially when you open the window in summer. If there is a draught, you feel that you are not trying hard, and the wind is very powerful. People's self-cultivation is more reflected in small details, and it is reflected in humility and care for people around them.

7. In a quiet environment, such as during a meeting or office, lesbians must be careful not to make too much noise when walking.

If your shoes are loud, you'd better consciously put your feet down and walk on your toes. Some young people are very careless. They walk with their heads held high in silence, and their high heels click. Their manners are beautiful, but the meaning in their eyes from behind is much more complicated. In addition, when you leave in the middle of the meeting, when you are late or leave early, you should enter through the back door, and try not to shake the target greatly in front of people.

8. Newcomers need to have a psychological adaptation to their workplace status, and change from being a student and a managed person to being an independent adult with social attributes.

Students who have just graduated have always been used to being good children and good children. They have parents in everything, and they always wait for others to urge them to work. They are not good at making plans and lack initiative. Always remind yourself that you are an independent person, you should complete your own work independently and be responsible for the results. Don't always expect others to understand you, treat you like a child and give you special treatment. The consequence is that you lose the chance to be valued.

9. If a mistake is found at work, you should admit it first, and then tell the reason.

Some young people, once they are found to have made mistakes in their work, always emphasize their own reasons, objective reasons and other people's mistakes. I understand their feelings, and they are afraid of making mistakes and leaving a bad impression on their leaders. But the problem is that this attitude is exactly what the leaders dislike most. They think that you are prevaricating and shirking your responsibilities. The narrow-minded leaders may even think: You are right, that is, I am wrong? Maybe it becomes personal.

11. As a newcomer, you should dare to show your true self.

Some people have just set foot on their jobs, and their official personnel relations are complicated. They will have a fear of their own make a fool of oneself, and may be cautious. That's true, but it's not good if you always try to make it watertight and always want others to see the good and not the bad. Psychologically speaking, leaders who are too slick and always alert in front of themselves are not trustworthy. It's what it should be. It's too perfect to be true. Young people make mistakes. As long as they face them seriously and frankly, mistakes are also the beginning of progress. Anyway, I am willing to give young people with true temperament a chance, rather than people who look slippery at a young age.

Taboo of workplace etiquette

1. Calling the boss by his first name

People who call the boss by his first name in Chinese or English are sometimes senior supervisors with special friendship with the boss, and sometimes old friends who have known him for a long time. Unless the boss himself says, "Make yourself at home, you can call me XXX", otherwise subordinates should address the boss by "honorific terms", such as "Vice President Guo" and "Chairman Li".

2. Talking about personal phone calls at a high decibel level

It's already inappropriate to talk about personal phone calls in the company. If you still talk recklessly, it will make your boss crazy and affect your colleagues' work.

3. Don't turn off your cell phone in the meeting

"Turn it off or vibrate in the meeting" is the basic workplace etiquette. When someone on the stage gives a briefing or does something about Buda, the mobile phone rings below, and the meeting is bound to be disturbed, which is not only disrespectful to the people on the stage, but also to other people attending the meeting.

4. Ask the boss to carry heavy objects

When you go out to negotiate with the boss, you should try your best to carry things for you, and it is impolite to ask the boss to carry half of the things with you. In addition, when male colleagues go out with female colleagues, if men can behave like gentlemen, help women carry things and open and close the car door, this thoughtful effort will win more popularity for you.

5. Call yourself "Mr./Ms."

When you call someone, don't say, "Please tell him that I am Mr./Ms." The correct statement should be to say your name first, and then leave your professional title, for example, "Hello, my name is Wang, and I am the marketing director of OO Company. Would you please call me back when you get this message? My phone number is XXXXXXX, thank you for your transfer. "

6. Be late or leave early or arrive too early

Please don't be late or leave early, regardless of work or meeting. If you need to be late and leave early, you must raise it the day before or earlier, and you can't just say it temporarily. In addition, it is impolite to arrive too early, because the host may not be ready, or there are other guests, which will cause trouble to the other party. If you have to arrive too early, you might as well call the host first and ask if you can advance the appointment. Otherwise, hang out first and then go in when the time is up.

7. Look up or down, just say hello to the boss

Only say hello to the boss and other "high-ranking people", which is too realistic! Don't forget to say hello to the secretary or children around the boss.

8. It is very rude for the boss to treat you and choose expensive meals

It is very rude for others to treat you and choose expensive meals. The price is best around the catering price chosen by the host. If the host asks you to choose first, it is enough to choose the middle price, and don't take others' kindness as Kai Zi.

9. Don't drink water poured by others

It's impolite for the host to pour water for you to drink without touching a drop! No matter how much you are not thirsty or hate the drink, you should raise your glass and take a sip before you put it down. If the host makes tea or coffee himself, don't forget to praise him.

11. Wear whatever you want

Dressing casually may make you look youthful and distinctive. However, you should look like you are going to work when you go to work. Wearing professional work clothes will help to enhance your work image and is also a basic respect for your work.