If I were to go to the office, I would go to the office, because a lot of strategic issues are discussed and decided in the office, (I myself am also a hotel executive), as long as the office to the office on a good deal, it will be very easy to inquire about the person in charge of the information, of course, the initial visit is far from enough, you need to further understand the person in charge of the character, temperament, preferences, energy consumption to do this step, then you'll be Almost there