OPERA system is a computer-based, systems thinking to establish a more complex information management system for the Sheraton Dongguan Hotel business management, decision-making services.
It includes both external operations and internal management, involving reservations, reception, inquiries, rooms, catering wages, finance and many other subsystems. The front office system part of the corresponding "reservation, reception, inquiries, rooms" and other aspects of the function. Front Office OPERA subsystem has the basic ability to accommodate huge amount of information, including personnel flow, material flow, capital flow, for example: Sheraton Dongguan Hotel Front Office Department each employee has a record of their own information when working CODE, in the guest services, first of all, use their own CODE into the OPERA system so that each employee in the system for what? operations in the system will have a clear record.