at the end of the year, all enterprises will select outstanding employees for one year, and hotels will also select advanced employees. The following is the advanced deeds of hotel employees that I have carefully compiled for you. I hope you like them.
advanced stories of hotel employees
I don't want a man, she is an excellent one? Strong woman? .
who, who is it? Can be selected as the outstanding employee of this month, needless to say, she is well-known by customers? LUCY? (pseudonym)-
She has no work experience and no equal salary. She is just an intern who has not left the university, but all this is for her? It doesn't matter, even if it's from scratch, her work is as good as her life is as wonderful!
First of all, I have to start with her serious and responsible work. As a floor attendant, it is relatively difficult to manage linen because there are many interns and part-time students at this stage. But in the workshop she is responsible for, there has never been a linen loss. The workshop is clean and tidy, the items are placed in an orderly manner, and the labels are clearly displayed. Although the area in charge has a high housing rate, it is equally outstanding and can complete daily tasks with good quality and quantity. Until today, in the hearts of colleagues, there is such a story.
once, because of the high occupancy rate on other floors, she had to jump to other floors (cleaning), but after her work task was completed, she still thought about her own workshop and rushed back to check the linen, fearing that her colleagues were not familiar with the storage of their belongings, and repeatedly told her colleagues where to put their belongings-she didn't leave until she helped to sort them out.
Work requires active and passive acceptance of arrangements, which will only dampen our enthusiasm. Only by working actively can we give full play to our own intelligence and do well. Whenever the daily tasks are completed, she will never be idle. The rag and the cleaning bucket are hers? Dress? . Vacant rooms are cleaned and dusted, and she plans to clean them. She is ahead of others. Being able to actively share the worries for the leaders and what the superiors did, she thought of it first. Without waiting for the order, when the leader arranged it, she had finished it well in advance.
a warm reminder, a caring. ? MARRY (a pseudonym), my linen has been replaced, so go and change it quickly! Otherwise, there will be many people waiting in line later--? In her workshop, there is a unique? Tips? . Colleagues who have seen it deeply feel her care and care. ? Dear you, after a hard day's work, I hope you can relax and be happy when you come to this workshop! -------?
it is dangerous to think without learning, but to learn, the world is ever-changing, and it is terrible not to learn. As an intern, although she has learned a lot of theoretical knowledge at school, she remembers her notes most carefully every time she has on-site training or has a morning meeting. Open the same meeting minutes, needless to say, and find her at a glance? The full text has recorded more than one notebook. Besides studying grass-roots services, she is also interested in management knowledge. When the head waiter is in a meeting, you will never think of her, enthusiastically acting as an observer.
It is the most basic courtesy in the service industry to greet customers, colleagues and leaders and offer her seat voluntarily. Although she meets every day, she is really polite. ? Please, hello, thank you, I'm sorry-? I can hear such words from her every day.
Second, strive for self-reliance and not to be outdone. In her words,? I'm no worse than others? It shows her confidence and optimism. She can take an active part in group activities, and she signed up for this song and dance performance. Although the result is not satisfactory, it is also a success that cannot be ignored to have the courage to face failure. For her, happiness is very important, working and being happy will always leave a smile.
918 customer left a thank-you note in person, which encouraged her to continue her efforts.
? Although it was my first time to stay in this hotel, I was deeply touched by the high-quality service of your hotel, especially the intern named Jiao Jiao. I was very moved during the three days of staying. When I told her that she needed help to polish her shoes, a pair of discerning shoes were placed in front of me in less than five minutes, which made me moved and I couldn't help but write this thank-you letter, so as to urge the hotel leaders to give praise to such employees- This thank-you letter from customer 918 on xxx is not worth mentioning in her opinion, but she is an example around us.
Besides, she can work together and be good sisters around her. Although she is across the floor, she won't forget her sisters when she finishes her task, as soon as she hears? Rob a house? Needless to say, she is already helping. ? JANE, have you finished cleaning? I'll come and help you right away-? It is she who drives the formation of a group of harmonious teams and a group of cohesive teams.
JJ's name has long been known by customers, and the long-term guests of 9/F and 12/F have already remembered her name. ? Did lucy go to work today? When customers don't see her, they greet her with the same concern. Is it affection? Is it love? Is it missing? You know, her words and deeds about long-term guests are firmly in her mind, and she knows what kind of drinks she likes, where she likes to put a small piece of soap, what angle she likes to watch, and what TV programs she likes to watch.
everything goes without saying, but all the words can only express a microcosm of her. I believe it. There is no reason not to recommend her as an excellent employee this month. Who is it?
she is always recognized by everyone in our housing department? LUCY? .
Advanced Tales of Hotel Staff Part II
I started to work in the hotel in October 2111, left the hotel in February 2115 due to the arrival of the delivery period, returned to the front desk of the hotel in March 2117, and was transferred to the business center in August 2111 due to the needs of the hotel.
After working in the hotel for so long, in fact, I haven't made great contributions to the company, and I haven't achieved particularly gratifying achievements. I just try my best to do my job well in my post and try my best to complete my duties as soon as possible. During my work at the front desk, I asked myself to do the following: first, strictly follow the hotel's requirements to work and rest, and help new employees get familiar with the hotel situation as soon as possible and enter the working state as soon as possible; Second, try your best to cooperate with the work of various departments to ensure that the previous link and the next link of your post are perfectly communicated; Third, cooperate with the front desk team to do a good job in the reception of guests.
Our hotel is a four-star foreign-related hotel. At the front desk, we witnessed the hotel's actions as a window enterprise in Baoding. I remember a Hong Kong guest who left the store after checking out at the front desk in a hurry in the morning. When we were cleaning the candy paper and ashtray at the front desk, we found that a passport was left under the front desk. I found that it was the guest who had just left the store. I had a hunch that this would cause great trouble to the guest, and then I contacted the guest according to the mobile phone number left by the guest, but the phone number was left outside and it was turned off. Then I had to contact the visiting unit of the guest? Avic huiteng? Due to the lack of relevant information, I can only find the office staff. In the inquiry, the staff of the unit mentioned that the guest might have gone to a unit in the entrepreneurial center. I called the company through 114 and found Mr. Lin who left the store as I wished. He didn't find the lost passport. Later, the hotel concierge delivered the passport to the guest. The guest thanked him very much and asked for money and things, which were politely declined by us. The guest said that he would definitely stay in this hotel next time and recommended this hotel to his friends. There is a saying that we need to be careful because of careless guests. I think meticulous service and good teamwork may be the ultimate goal of our service industry management.
sum up your own experience, learn from it, learn from others, try to do your work faster and better every time, improve your work efficiency as much as possible, get along well with your colleagues and cooperate happily. I think the company's evaluation activity is also to convey and explain to every employee that as long as you pay, as long as you do your job well, you will get a reward. I firmly believe that the future work will be better. The development of international clubs has made us grow, and our concerted efforts have made the hotel more brilliant.
Tales of outstanding hotel employees: Today, I am very proud to speak on the stage as a representative of advanced employees. In the first half of the year, I made some achievements in my work, which not only benefited from the support and tacit cooperation of colleagues in the department, but also benefited from the excellent team atmosphere of XXX Group and the influence of Hongye Ceramic Responsibility Concept. Here, I would like to express my deep gratitude to all the leaders for their cultivation and love, and to all my colleagues for their support in my work!
in the group? Dare to take risks, self-pressure, create opportunities and develop abnormally? Under the influence of the spirit of enterprise, in this half year's business work, I have earnestly studied business knowledge and constantly improved myself, both ideologically and professionally. ? Work hard, learn with an open mind and serve the company better? It's my job. Therefore, as a young employee of Yuan 'an Hongye Ceramics Co., Ltd., I should contribute to achieving the same goal of the company.
we can't forget that without the development of enterprises, there can be no happiness of a small family, no glory of enterprises, and no career achievements. Enterprises are closely connected with us, and we gather here, not only as a means of making a living, but also to face it with gratitude. Obey the leadership, obey the command, eliminate the antagonistic relationship with superiors with gratitude, do your duty faithfully, make selfless dedication, and use gratitude to resolve the laziness and carelessness in your work. Take care of the big and give up the small, abandon the benefits for justice, and put the interests of enterprises at the forefront with gratitude.
As macro-workers, we should think about the source of drinking water and be kind to our work. Do something grateful to give back to the enterprise and serve the society with gratitude. Only in this way can we appreciate our own value. Our work is ordinary, but sometimes greatness lies in ordinary. In this ordinary service post, however, many touching stories have emerged, showing the extraordinary youthful grace of our hongye people.
I remember a famous person said this sentence. One's life is only once. When I leave this world, I will not regret wasting my time, nor will I regret doing nothing? . Similarly, the company has given each of us a platform to show ourselves. We can't just put ourselves in? Me? In the narrow circle, we should take it as our responsibility to build a new and powerful Yuan 'an Hongye Ceramics Co., Ltd..
although our work was recognized by everyone in the first half of 2111, we were honored to be named the first half of 2111? Excellent employees? In the face of honor, we can't be complacent and rest on our laurels. This year's goal is waiting for all of us, Qi Xin, to complete with concerted efforts. We should make persistent efforts, climb high and look far, climb the peak again, and strive for the all-round development and climbing goal of the company!
Finally, I wish you all success in your work, good health and happiness at home!
advanced deeds of hotel employees
Hello, everyone. I am honored to be named as an excellent employee in the catering department today. I am also very excited and proud, because the reason why I have today's achievements is inseparable from the usual care and help of leaders and colleagues. At this moment, I don't know what language to use to express my feelings. Xx Hotel, a warm and happy family, I grew up for 9 years and witnessed its ups and downs. There were laughter, tears, bitterness and sweetness along the way. Today, she is thriving and thriving. It is because of her that I have honed my will to have today. Today's honor is the affirmation of my leading colleagues.
Looking back, scenes of the past come to my mind. Every day, I travel with the stars and the moon, come in the wind and go in the rain, and I am all alone. I remember once that the hotel had a very important reception task in those days, and I couldn't get off work normally, and the children at home were not taken care of, so I had to leave the children at home alone, and just explained when I left? Baby? Obedient, you play at home by yourself, mom and dad go home after work, and the children who are not sensible just nodded naively. Looking at the child's tender expression, my heart was tangled, and I smiled at the child with tears and left. Along the way, my heart was very contradictory and unpleasant, and I felt that the child was too pitiful. I dare not think about what will happen to my children at home alone. I think about going to the hotel unconsciously, watching my colleagues' intense and orderly work, and feel that I should adjust my mentality. Since I have chosen the hotel profession, I should do it well, give up my family and take care of everyone. It's time to live up to the trust of the leaders, not to think too much about the work at hand, so I started a new day's work. Time passed by, and I forgot the worry just now and worked late. After work, I rushed home and thought of my child alone. The uneasiness came back to me, and I finally got home. When I saw that the door was left unlocked, my heart was in my throat again. When I went out, the door was clearly closed, so I didn't have time to think about it. I jumped into the house and saw that there was nothing unusual about my home. My daughter was already asleep on the sofa. At this time, I couldn't help myself any more. My tears fell down and I thought that my daughter didn't know that she was looking forward to her mother's return at the door. Fortunately, my daughter didn't go out alone or meet the bad guys, and didn't dare to think about it. How much I blamed myself for not taking good care of my child as a mother and abandoning her for work. At this moment, the child woke up. She saw that I seemed to forget my previous unhappiness and jumped into my arms and smiled happily. I was relieved to see her innocent smile and held my daughter tightly in my arms?
as a cashier in a restaurant, I know my responsibility is great. Every day, I should not only receive every guest who comes to order food, but also do every checkout work accurately. The bar is a window of the restaurant, and my words and deeds are directly related to the image of the whole department, and it is also an example for other employees. The cashier work is really complicated, big and small, and it is indispensable. It can be said that it is the central link of the whole department. When receiving the work task, I should contact the head chef at the first time, and then pass it on to the chef. After that, I should communicate and coordinate with the head waiter in the hall, arrange the scheduling reasonably, and do a good job in every reception. The reason why I should keep a clear mind, full of emotions and optimistic attitude every day, and my heart should not be mixed with other thoughts. I remember that once, the guests in the restaurant left one after another, and only one guest room was in full swing, making wine. Eight? Word road, suddenly grilled in front of the bar and said loudly: the waiter checked out, and I quickly greeted him and said: Please wait a moment, sir. Immediately, I ordered other people to pour a cup of tea to sober up the guests. Suddenly, the guests suddenly got angry and said, Is there a discount? Call your manager. At this moment, I patiently explained to him and told him what the discount was. As soon as I explained it to him, I didn't expect that the guests took out a stack of money from their bags and smashed it on me. Take it and count it At that time, I was very sad and wronged. I thought that the guests must be drunk. I should not care about it, nor should I care about it. I had to bend down and pick up the money one by one and smile at the guests. thank you ? Then hand the change and invoice to the guest. Who knows the guests leave?