1. First, click on the order that needs to be claimed in the order page of Meituan.

2. Then, in the opened page, click on the claim application

3. Then, in the opened page, click on the claim type,

4. Then, in the opened page, select the claim type as foreign body in food.

5. Click OK after selection, <

7. After selecting the certificate type, upload the certificate photo.

8. After setting, click Submit Claim.

It can be seen that if the take-away food is found to be spoiled, there are foreign objects, or even food poisoning, the Meituan can pay for it.

If the food is found to be undercooked and leaked, Meituan's "safe eating" can also compensate, and the guarantee responsibility is relatively more comprehensive.

Extended information:

Food safety liability insurance is an insurance that bears the civil liability of food producers and operators. In case of food safety accidents, it can take risks for food producers and operators and protect consumers' rights and interests.

Insurance liability:

1. During the period from the retrospective date to the termination date of the insurance period, the insured produces and sells food in the business premises listed in the insurance contract,

or provides food in line with its business nature on the spot, which leads to food poisoning or other food-borne diseases of consumers due to negligence or negligence,

or causes personal injury or property loss to consumers due to foreign substances mixed in the food.

if the victim or his agent claims against the insured for the first time during the insurance period,

according to the economic compensation liability that the insured should bear according to the laws of the People's Republic of China, our company is responsible for compensation within the agreed compensation limit according to the provisions of this insurance contract.

2. after the occurrence of the insured accident listed in article 3 of this article, if the insured is brought to arbitration or litigation due to the insured accident, the company shall be responsible for the arbitration or litigation expenses that should be paid by the insured and other necessary and reasonable expenses that have been paid with the written consent of the company in advance, and the company shall be responsible for compensation within the compensation limit agreed in this insurance contract.

food safety liability insurance clauses

article 1 this insurance is specially developed to promote the healthy development of the food production industry, protect the legitimate rights and interests of consumers and food production enterprises, and ensure food production order and food safety.

article 2 any enterprise that is legally established and registered in China, has a fixed business place and is engaged in food production, sales or catering services can apply for this insurance and become the insured of this insurance.

Article 3 During the period from the retrospective date to the termination date of the insurance period, when the insured produces and sells food in the business premises listed in the insurance contract, or provides food in line with its business nature on the spot,

the consumer suffers from food poisoning or other food-borne diseases due to negligence or negligence,

or the food is mixed with foreign substances, which causes personal injury or property loss to the consumer.

The victim or his agent claims against the insured for the first time during the insurance period.

According to the provisions of this insurance contract, our company is responsible for the economic compensation that the insured should bear according to the law within the agreed compensation limit.

article 4 after the occurrence of the insured accident listed in article 3 of this article, if the insured is brought to arbitration or litigation due to the insured accident,

the arbitration or litigation expenses that should be paid by the insured and other necessary and reasonable expenses that have been paid with the prior written consent of the company shall be compensated by the company within the compensation limit agreed in this insurance contract.