In fact, half a month, there is not much training, but it seems empty.
If you only have seven days, you can do this.
On the first day, let all the staff get to know each other and get familiar with each other, so that everyone can stand up and introduce themselves, so that others can remember it better, and then introduce the scale, business direction and boss of the hotel. Just say something simple in the afternoon. Rules and regulations
On the second day, you can tell them something about your experience in service, polite expressions, how to sell drinks that are most acceptable to customers, and service skills, such as how to operate something, and then you can also look up relevant information on the Internet
On the third to fifth day, practice is the most important thing, such as what to do when guests come, and what to do for waiters. How should the waiter introduce the special drinks and dishes, how to promote them halfway, how to place an order after ordering the dishes and drinks, how to place the dishes when they arrive, such as cold dishes with one meat and one vegetable, one height and one height, one dark color and one light color, and then drinks. What wine should be poured first, and then what wine should be poured? How full is the beer, how full is the white wine, how full is the red wine, and how full is the drink. When there are many dishes on the table, you should change the big dish into a small one. After the guests leave the table, they should see them off and finish the finishing work. Then they should be taught how to set the table, bone plate, soup bowl, vinegar plate, chopsticks rack, cups and chopsticks. They should practice setting tableware for different numbers, and it is better to be skilled. < P > Actually, the training is only secondary. You can intersperse things for 2-4 days and let them demonstrate (it is better for someone to sit at the round table as a customer)
Generally speaking, all those who need training are newly opened hotels
The seventh day is reserved for hotel cleaning. If you have spare time, you can ask the boss to take some time out and sit down with the employees to have a good exchange, which can play a very good role.