1. Number and area standard of guest rooms: No less than 50 rooms (sets) can be rented, and 70% of the rooms (excluding bathrooms and corridors) have an area of not less than 20 square meters. There are single rooms, suites, at least five luxury suites and rooms for the disabled. The equipment in this room can meet the general requirements of the disabled.

2. Decoration reference standard: the decoration is luxurious, with luxurious upholstered beds, writing desks, wardrobes, clothes hangers, coffee tables, chairs or simple sofas, bedside tables, bedside lamps, table lamps, floor lamps, full-length mirrors, luggage racks and other advanced supporting furniture. The interior is covered with high-grade carpet or high-quality wood floor. Using regional lighting, the illumination of the target object is good;

3. Basic equipment standard: there is a toilet, equipped with an advanced bucket, a dressing table (equipped with a washbasin and a toilet mirror), a bathtub with a shower head (there is no shower head if there is a separate shower room), a shower curtain and a clothesline. Take effective anti-skid measures.

The bathroom floor and wall are decorated with luxurious building materials, with elegant and soft colors, zoning lighting and good destination lighting. Have a good exhaust system, 1 10/220V power socket, telephone auxiliary machine. Equipped with hair dryer and weighing scale. 24-hour hot and cold water supply;

4. Communication equipment standard: there are domestic and international long-distance direct dialing. There are instructions for use and a local telephone directory next to the phone;

5. Information equipment standards: color TV sets, audio equipment and closed-circuit television broadcasting systems. There are no less than 16 radio channels, including satellite TV programs or self-made programs, with channel descriptions and program lists. The broadcast content shall comply with the regulations of China municipal government. Self-run programs have at least 2 channels, broadcast at least twice a day, and the broadcast time ends at night not earlier than1am;

6. Equipment guarantee standard: It has very effective noise prevention and sound insulation measures, including inner curtain and outer sunshade curtain. There are stationery items suitable for the hotel's own star rating. There are hotel service guides, price lists, accommodation regulations, introduction of tourist attractions in this city, tourist traffic maps of this city, and newspapers and periodicals suitable for hotel guests;

7. Various service standards: guest rooms and bathrooms should be tidied/kloc-0 times a day, bed sheets and pillowcases should be replaced every day, and guest supplies and consumables should be fully replenished. At the request of guests, guests should clean and tidy the rooms at any time to replenish guest supplies and consumables. Provide turndown service and place good night cards, flowers or gifts. Hot and cold drinking water and ice cubes are provided 24 hours a day, and tea or coffee is provided free of charge.

There is a mini-bar (including mini-refrigerator) in the guest room, which provides enough drinks, puts hard liquor in a proper position, and is equipped with drinking utensils and wine list; When guests receive guests in the room, they can provide extra chairs and tea service as required. Provide wake-up call and message service; Provide dry cleaning, wet washing, ironing and repairing services, and return them to the guests within 24 hours. 16h to provide urgent service;

8. Food delivery service standard: there is a food delivery menu and wine list, and 24-hour Chinese and western breakfast and dinner delivery service is provided. There are no less than 10 kinds of food, no less than 8 kinds of drinks and no less than 6 kinds of sweets, and there are food delivery signs that can be hung outside the door. Provide shoeshine service. Provide shoeshine service.

Extended data:

The new five-star hotel is reviewed every three years. If the star-rated hotels fail to meet the standards, they will be rectified within a time limit according to the new regulations or directly "star-picking".

In the old standard, five-star hotels must be equipped with disposable daily necessities such as toothpaste, toothbrush, slippers, shower gel and shampoo. In the new standard, there are no hard and fast rules for these items. At the same time, the hotel's energy-saving measures and environmental management scores are increased, and the hotel is required to establish corresponding energy management and assessment systems.

When people go out to stay in a hotel, they may stay in a "hotel designed according to five-star standards", but after staying, they find it difficult to meet the five-star standards in both hotel facilities and services. "It is illegal to add' built according to the star standard' in the hotel name or trademark or print' star' on the trademark without authorization."

References:

Baidu Encyclopedia-Five-Star Hotel Standard