1. First, you can contact Kashi Aurora's customer service department at a phone number that can usually be provided to you when you purchase furniture. Explain your complaint to them in detail and provide relevant evidence of purchase and a description of the problem. They may try their best to solve your problem.
2. If the problem cannot be solved with the customer service department, you may consider filing a complaint with the Consumers' Association of Kashgar or the relevant consumer rights protection organization. When filing a complaint, you should provide a detailed description of the problem, proof of purchase and documents related to the furniture. They can provide you with legal support and coordination to help resolve the dispute.
3. Alternatively, you can search for Kashi Aurora reviews and complaints on the Internet. By learning about other consumers' experiences and problems, you can get a better idea of how to handle your complaint.
Please note that the advice I have provided is general advice and specifics may vary depending on the region and the specific furniture you purchased. Therefore, it is best for you to seek further advice and understanding in accordance with Kashi Aurora's specific policies and local laws before making a complaint.