For example: hello, sir! Shall we have some white wine, red wine or something tonight? If guests bring their own drinks, hello, sir! Shall we have some yogurt, fruit vinegar, freshly squeezed juice or something tonight? If the guest hesitates, look for an opportunity to say: You are drinking white wine tonight, how about some sugar-free yogurt! Can protect the stomach.
2, wine sales skills and in-meal sales skills: If the pre-meal sales fail, you can use "three rounds of wine, five dishes", and the banquet will reach a climax. At this time, waiters often lose no time to successfully promote hotel dishes and drinks.
3, wine sales skills and after-dinner sales skills: after the meal, the guest is drunk, you can remind the guest to say: Sir, you see everyone is very happy, do you want to give you some honey water or fruit vinegar, jujube juice to sober up.
4, wine marketing skills and speech skills For children's marketing skills, children go to the hotel to eat is generally brought by parents. For children who don't go to restaurants often, everything in the restaurant will be very fresh. If you want to ask children what they like to eat, they usually don't say, but when choosing drinks, the opposite is true.
Because of TV advertisements, children are familiar with the types of drinks. When receiving a child, you should consider what drinks to sell to make him like it. At the same time, we should also care about the opinions of parents, so we suggest promoting healthy drinks.
5. According to the alcohol marketing skills and speech skills of the elderly, when selling drinks to the elderly, we should pay attention to the nutritional structure and recommend low-sugar and healthy drinks. For example, "you might as well try our special drink, which is rich in sugar and nutrition, and cheap." You might as well give it a try!
6, wine marketing skills and words For the marketing skills of couples, couples go to the hotel to eat sometimes not just for dinner, but often pay more attention to the environment and atmosphere of the restaurant. Romantic dining atmosphere will attract more couples to patronize. Waiters should pay attention to their work. If it is determined that the dining guests are lovers, the waiter can appropriately promote some drinks with slightly higher prices according to the characteristics that men are proud and willing to show their strength and generosity in front of women.
7. Wine sales skills and text sales skills For discerning guests, in their daily work, waiters often meet some guests who criticize the "software" and "hardware" of the restaurant. For the guests who love to find fault, the waiter should first serve with the utmost patience and enthusiasm, and make suggestions to the guests, such as "if there is something, change it, if there is nothing, encourage it, be neither humble nor supercilious, and answer it properly". Try to answer the questions according to the wishes of the guests. When selling drinks, ask the guests for advice, such as "sir, I don't know what kind of drinks you like."
Would you please give me a hint, or should I recommend some drinks that are selling well now? "Remember, no matter how picky the guests are, keep smiling.
8. Wine sales skills and speech skills for hesitant guests Sales skills Some guests often hesitate when ordering drinks, and they don't know which one to order. Most of these guests are "drifting with the flow", have no opinions and are easily influenced by other people's opinions.
Therefore, for these guests, the waiter should grasp the atmosphere of the scene, accurately recommend the drinks you want to sell for the guests, and explain the recommended drinks. Generally, this kind of guests can easily accept the recommended drinks. Many times, the guests ordered nothing for a long time, and all they ordered were the recommendation of the waiter.
9. Promotion Skills for Guests with Low Consumption Level Generally speaking, the consumption power of working-class guests is relatively weak. They pay more attention to the benefits of food and demand cheap and good consumption. When selling to these guests, we must master the scale and learn to respect them. If we sell too many high-end dishes, they will feel embarrassed, lose face, and even hurt the self-esteem of the guests, making them feel bullied by the store.
Therefore, when selling high-grade dishes and drinks, tentative marketing methods should be adopted. If the guests insist on not accepting it, they need to make a fuss about low-end dishes and drinks. Remember, guests with low consumption levels are also distinguished guests of the hotel, and favoritism will make these guests never look back.
Well, I won't say anything else. When I first started learning sales, my master taught me a method of chatting, called Ma Yun Chat. You can Baidu it ~ ~ ~