What if the hotel can't open? No, whether it's business or tourism, you must stay in a hotel or a hotel outside. A huge number of tourists is the source of business for hotels, but management should also be skillful. Let's share what to do if the hotel can't open.

What if the hotel can't go on? 1 According to the specific situation, it can be transformed into an apartment or a maker space, and it can also be rented, transferred or redeemed in whole or in part. If the hotel can't go on, you can look around yourself. I think catering industry should be better. Because no matter what the economy is, eating is something people have to consume.

How to solve the problems in hotel management?

Customer Group Positioning and Income Structure Adjustment

Hotels usually make their own revenue strategy according to the number of rooms and meeting area of the hotel, and adjust it flexibly according to the opening time. Companies with a lot of hotel management experience will ask owners to persist in losing money for three years and resolutely do ADR and quality, but many owners may not be able to persist for three years because of the greater loan pressure. This deep-seated contradiction is an important reason for the relative confusion of hotel price system today.

Get customers and attract repeat customers.

Hotels can buy tourists from various channels such as OTA platform and conference platform, but the key is to let their hotel sales team seize customers and make professional and meticulous service processes attract repeat customers.

Innovation drives the realization of traffic

If the core of hotel business is individual and group guests, how to fully realize the flow and create other income for hotel owners is another important topic for individual and group guests who come in and out every day. Now many big names have turned their attention to the offline. I think the combination of many hotels and new retail brands this year is an example.

There are three main pain points in hotels now: money is not easy to earn, costs are rising, and people are not easy to manage. The solution to the pain point is to return to the main business of the hotel, instead of thinking about the problem every day. The hotel industry should start with the main business products of the hotel, constantly explore and pay attention to how to do basic services well, formulate revenue strategies, determine passenger flow channels and promote the realization of traffic.

What if the hotel can't go on? 2 How to run a hotel well?

Hardware facilities and security: For a hotel, the first thing that attracts customers is whether the overall appearance and supporting facilities are complete, whether the accommodation environment is comfortable and whether the safety can be guaranteed. These are the factors that customers consider most. Collect more customer opinion questionnaires and improve hotel facilities and equipment through customer feedback.

Service quality: Now people's living standards are getting higher and higher. The quality of service is very important to the hotel. To retain repeat customers, the service quality must be high.

Theme features: How to stand out in the same industry under the condition that the quality of software and hardware is guaranteed, we need to seek innovative and distinctive products and ideas, and formulate different theme features for different customer groups to attract and retain customers.

Membership system: most industries will have membership system, which is a means for customers to make secondary consumption, formulate preferential policies for members and increase repeat customers.

With the help of tripartite platform: We cooperate with Meituan, Qunar.com and other tripartite platforms, and now most people use these APP software to order business online. The tripartite platform can bring many foreign customers to the hotel.

Others: holiday gifts, gifts, preferential policies, advertisements and other means.

What if the hotel can't go on? How to make the hotel business better?

Comfort.

The first task of the hotel is to receive passengers, and the first consideration for passengers is comfort and whether they can have a good rest. Therefore, a comfortable and clean hotel will definitely be liked by everyone and attract many tourists.

Sanitary conditions.

Hotel bathrooms, toilets and other places must pay attention to hygiene problems. If these two places are dirty, or the towels provided are not clean, it will directly affect the impression of passengers. Once the passengers are disgusted, it will be very unfavorable to attract guests.

Service attitude.

Travel is bound to be physical fatigue, and a good hotel will have a good service attitude, which can solve the normal needs of customers and arrange each passenger's room normally, so that passengers have no worries.

Advertising.

Hotel advertisements are very important. You can use Meituan, Ctrip and other software to promote online, or you can add advertisements in newspapers and TV to enhance your popularity.

Contact the travel company.

In many cases, tourists come with the tour group and stay with the tour group. Therefore, reaching an agreement with the tour company and working together can generate a large number of fixed passengers and complete the operation of the hotel, and the business of the hotel will naturally improve.

Form a distinctive feature.

If your hotel has distinctive features, it will attract many people, such as Hello Kitty theme hotel, prison theme hotel and One Piece theme hotel. This unique function will definitely make your hotel famous, and natural business will be fine.