? After the meal was delivered to the customer, the customer said a few polite words and there was no other takeaway. The rider basically helped the customer take some garbage downstairs. Note that the premise is that there is no other food on hand. After all, what would the next customer think if they moved food and garbage by hand?

? But at the same time, please note that the service you buy is a delivery service, not a junk service. I saw a takeaway order. It is very inconvenient for customers. Please take out the order with the help of takeaway brother. )。 When the rider delivers your meal, his service is over. You have the right to refuse other irrelevant requests! ! ! You are willing to help you clean up the garbage because your good words make him willing to help you instead of helping you. On this basis, you have no right to criticize and complain about the rider's service!

As you can probably know from the news, this kind of garbage girl used to be brought by riders. As for riders, will they ask? I smiled. There are rules for the rider to deliver food and will not enter the customer's house. How did he ask? If your garbage is at the door, I believe most riders can take it away easily, not to mention.

For example, when we eat in a restaurant, the waiter has a bad attitude towards our service, and then we complain, then the restaurant's handling method is basically that the manager apologizes, and sometimes even gives you a free bill. As for how to deal with the waiters in the restaurant, that is the internal affairs of the restaurant, not the customers. Practically speaking, as long as the compensation for customers is in place, it doesn't matter if employees are not punished.

However, some delivery platforms are very tricky. When they receive customer complaints, their first thought is not how to solve customer complaints, but how to solve problems for customers. My first idea is to punish the takeaway brother who the customer thinks has a problem, and then show the punishment result to the customer.

It's hard to say. How you punish your employees concerns us. We complain and report. What we want is for the platform to give us an explanation or a compensation, not for you to punish your employees for us and then tell us how you punished them. By the way, the verbal apology is over. It is this seemingly reasonable punishment that allows the takeaway platform to punish the takeaway children at will without finding out the facts.