Consumers can complain, report or consult about food safety issues by telephone 123 15.
Food safety has always been a top priority and has a great impact on our lives. If the food we eat is unsafe, it will cause serious damage to our health, so we should always pay attention to food safety in our lives.
What should I pay attention to when making a complaint call?
1. When we make a complaint, we must first make clear the specific food we want to complain about and the company that produces and operates the food, including the specific situation of the food (foreign bodies in the food, peculiar smell, and the packaging label does not meet the hygiene requirements) and the address of the company that produces and operates the food, etc.
2. It is necessary to report the corresponding situation to the regulatory authorities in the shortest time, so that the regulatory authorities can collect the corresponding evidence in time.
3. When making a complaint, consumers should try to keep relevant evidence, such as shopping vouchers, leftovers from suspicious food poisoning, vomit of patients, etc. So that the regulatory authorities can grasp the corresponding evidence and find out the truth.
If we want to achieve the main points of these complaints, we can provide many clues to the food safety supervision department, effectively safeguard our legitimate rights and interests, and also help to crack down on illegal acts according to law.
123 15 is the food and drug complaint reporting telephone number required by the Administrative Measures for Reporting Food and Drug Complaints (Trial) issued by the US Food and Drug Administration in February, 2065. 1 123 15 is the national unified complaint reporting telephone number of food and drug supervision departments. In addition to telephone, units and individuals can report the illegal acts of drugs, medical devices, health food and cosmetics in the process of development, production, circulation and use, as well as food safety violations in catering services to the regulatory authorities by means of letters, networks, faxes, visits and text messages.