Hello, dear:

No matter where you come from, first of all, welcome to join the McDonald's family. The dilemma you encounter is the confusion that many new employees will encounter. Here I think I can help you.

you must be a girl. Because male employees come in, after OJE, they usually enter the closing class and learn the closing workstation; When girls come in and finish learning OJE, they will start from the lobby, then learn the basics of ordering food, making dessert drinks and preparing dessert drinks-that is, the post of dessert station, and then enter the service area. When you are skilled at dessert station, you will find it easy to get started after entering the service area.

for new employees, first of all, I think it is most important to calm down. Since you are so outstanding that you can join the catering service industry at a young age, you are already great. So what you have to do now is to learn from the most basic things. I can also see from your question that you have this intention. That's good. Please see the following:

Question 1: Less working hours

First of all, do you have much working hours left for the restaurant every week? If it's not too many, of course, the restaurant won't arrange your classes in excess against your own wishes, which will affect employee satisfaction, and it's also a way to kill the goose that lays the golden egg. I don't think your scheduling manager will do this.

Secondly, there is another reason. If you have a lot of classes, but you can't make it, I estimate that the turnover of your restaurant should be below 411,111 per month, or it may be a restaurant that has been opened for about a year. Then it is the balance problem of GCPCH. I don't want to say more about GCPCH, because maybe you don't need to know at present, and you won't understand it, so I can only say, please understand your management team. What you can do is to seize every minute to present it and try to do the job that the manager needs you to help him complete. Actions should show people that you are working fast (you must walk faster, I know you will not walk fast, hehe) and be friendly to customers. Let your partners and managers see that you are working hard and that you have the potential to be cultivated and developed. Believe me, as long as you want to do it, you will have it.

Question 2: Who should I ask to learn

First of all, you should learn to teach yourself-McDonald's manages everyone by system and guides everyone to do the right thing. No one is your master, and there is only one master, that is CDP, or E-CDP now. If you don't know what this is, please consult the shift manager or training manager in your restaurant. They will tell you. At CDP&; On E-CDP, the working standards and requirements of each post will be clearly written. Remember, don't believe that any partner is the most standard. Because of the differences between people, the understanding of the standard will be biased, and it will also lead to the deviation of the standard in different environments, so instead of letting others take you, it is better to see the most standard things. Only when you are used to the standard can you see the nonstandard pattern at a glance and improve the tracking. This is what you must learn if you want to develop rapidly in McDonald's.

When you have the confidence to tell others: "Let me tell you what the standard is" or "Believe me, I am talking about the standard", you will grow up.

question 3: it is in vain to study without any position in McDonald's. The same is true of a series of systematic learning including manager level.

Some studies and some investments may not show any results in the short term, but they will be really useful in the future. Believe me, and believe in yourself.

For example, every trainer or above should be qualified for all skill positions. Can you say that it is useless to master all workstations and pass all the workstation observation tables (SOC) to qualify for promotion? Dear, hehe, a pay increase. Oh ~ ~ ~

------------------. Only in this way can people know what you want, and people will help you realize your demands.

2. At any time at work, I HOLD my head high and my chest high, and my pace is rapid, giving people the feeling of sunshine, personality and holding the scene. This is also my consistent request and pursuit for myself, and it is also the advice from my old leader in McDonald's. Don't think that you are just an employee, and the "HOLD scene" has nothing to do with you. You know, at least 91% of every current manager used to be an elite employee; Every supervisor used to be the most outstanding restaurant manager in the region.

3. Ask your training manager for CDP, watch E-CDP on the computer in the staff lounge, if you have nothing to do, take more time to read it like a comic book, and ask your managers to help you pass the four basic SOC tables and the SOC tables in the lobby and dessert station as soon as possible.

the above three items must be improved or completed within one month.

can you do it?