What does the recreation department in a hotel mean?

Hotels and guesthouses are divided into catering department, etiquette department, commerce department, housekeeping department, recreation department and other departments. As the name implies, you can know what they mean by these names. Recreation department mainly provides entertainment for guests.

The interviewer asked why the department of recreation was chosen. What was the answer?

First of all, it should be said that recreation means health, happiness, outstanding people and national unity.

What does the recreation department in the hotel do ~

Recreation department is entertainment, bar, foot massage, sauna, etc., as long as it is entertainment, it belongs to recreation.

If you are a manager, how do you manage the recreation department and plan the recreation department < What do you mainly do?

The Recreation Department is also called the Culture and Sports Department, such as gymnasiums, swimming pools and ball games fields. These facilities all belong to the Recreation Department, and what they do is also very detailed. There should be a front desk reception, and the responsibilities include greeting guests, receiving guests, asking guests, and checking out. Next to the sports facilities, we should protect the safety of guests and wipe the facilities. What's better is the fitness instructor and the like. What do you mainly do?

Bathing sauna * * *, kTV, nightclub, bar, table tennis, billiards, chess room, gym, video game hall, swimming pool, bowling alley, tennis court, golf course, etc. Different hotels set up different projects.

What does the director of recreation department do?

Recreation departments are generally places for entertainment, such as gym, sauna department and KTV (performing arts). Generally speaking, there are managers, supervisors, foremen, receptionists, cashiers, cleaners, waiters, plumbers, etc., and in detail, there are also the following: gymnasiums, fitness coaches and other sauna departments, sauna technicians, massagers, pedicurists, and some KTV (performance halls) such as Xiao J, singers, cast members, sound controllers, DJ, princesses, bars. Please add extra points

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What are the daily work of the recreation department in the enterprise?

Hello, I really want to help you, but your question is a little wide and I don't know how to answer it, because different positions have different work contents, such as general manager: comprehensively presiding over the daily work of the recreation department, making training plans and improving the business level of employees. Be responsible for analyzing the customer demand, business structure, consumption status and development trend of each service project, researching and proposing budget indicators such as departmental income, cost and expenses, and organizing departmental employees to complete the budget indicators; According to the characteristics of service projects, analyze the situation of customers and customers, and put forward rectification opinions in time; Responsible for reasonably controlling the costs of the Recreation Department and completing all kinds of business management assessment indicators. I hope I can help you with this answer.

What are the responsibilities of the head of the recreation department?

Job title _ _ _ _ _ _ _ Editor of Recreation Department Manager Level

Direct Supervisor Director of Food and Beverage Department manages objects

All staff of Recreation Department require college degree or above, with more than five years of hotel management and service experience (more than three years of departmental work experience), professional knowledge of recreational facilities and music and sports activities, experience in recreational market sales and project management, and a certain foreign language and computer foundation.

approver _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ * * * * * * * * * * * * * * * * * * * Job Description:

Responsible for the operation and management of the Recreation Department, providing guests with a well-equipped and comfortable fitness venue.

Specific responsibilities:

1. Fully responsible for recreational work.

2. Make every effort to improve the rules and regulations of our department and supervise their implementation, and organize and lead employees to ensure the normal operation of various recreational facilities in our department.

3. formulate the business strategy and work plan of the department, supervise the implementation of the plan, strive to increase operating income, effectively manage all property facilities of the department and control costs. Ensure the completion of various management indicators issued by the hotel.

4. establish the inspection and maintenance system of facilities to improve the utilization rate and intact rate of devices.

5. supervise and lead employees' work, establish a customer-centered service system, including excellent service, properly handle guest complaints, and establish a good guest relationship.

6. Complete other tasks assigned by superiors.

● Accept the supervision of the general manager, be directly responsible to the general manager, implement the hotel rules and regulations and the general manager's work instructions, and be fully responsible for the operation and management of the recreation department.

● According to the hotel rules and regulations and the specific conditions of each facility project, put forward the department management system, the specific tasks of supervisors and foremen, the working standards of management responsibilities, and supervise the implementation. Ensure the coordinated development and operation of various entertainment facilities and management work in the department.

● Analyze the guest demand, business structure, consumption status and development trend of each facility project, study and propose budget indicators such as departmental income, cost and expenses, and report them to the general manager for approval. After being included in the hotel budget, they will be decomposed and implemented in each facility project, and organize supervisors and foremen at all levels to complete the budget indicators.

● Study and audit the service procedures and quality standards of each facility project. Operating rules, and check the implementation status of personnel at all levels in each facility project, analyze the existing problems at any time, propose improvement measures in time, and continuously improve the service quality.

● According to the changes in market and guest demand, study and propose management plans to adjust the operation mode, business hours, products and charging standards of each facility project. Cooperate with hotel sales activities and relevant departments to organize sales activities such as poolside food sales, tennis, squash and bowling competitions. Adapt to the change of customers' consumption demand, improve the utilization rate and sales level of facilities.

● Audit and issue the documents of goods procurement, requisition and expenses of the project managers of various facilities, control the cost and expenses according to the departmental budget, and improve the economic benefits.

● Do a good job in evaluating the work of the project managers and foremen of various facilities, guide the work in time, and mobilize the enthusiasm of personnel at all levels. Do a good job in patrol inspection at any time. Ensure the coordinated development of the project management and service of the facilities in the recreation center.

● Formulate the staffing of the facilities in the department and arrange staff training. According to business needs, reasonably organize and deploy personnel to improve work efficiency.

● Collect at any time, solicit opinions from guests, handle complaints from guests, and analyze tendentious problems in the service quality management of the recreation center. Put forward improvement measures in a timely manner.

● Do a good job in the coordination between the recreation center and various departments of the hotel, and complete other tasks assigned by the general manager ...

Who has the responsibilities of the recreation group? How to establish

refined management of recreation and security group Section 1: Job responsibilities and performance objectives of recreation and security group 1: Job responsibilities and target assessment of recreation and security foreman 2: Job responsibilities and target assessment of recreation and security group 2: Work procedures and key issues of recreation and security group 1: Handling procedures and key issues of guest disputes 2: Handling procedures and key issues of accidental injury of guests 3, Handling procedures and key issues of guest's damage to recreational facilities Section III Service standards and service specifications of Recreation Security Team I, Recreation Security Team Work Specifications II, Song and Dance Hall Security Team Work Specifications III, Sauna Room Security Team Work Specifications Section IV Common Documents and Forms I, Recreation Security Team Service Inspection Record Form II, Recreation Department Warehouse Safety Inspection Registration Form Section V Skills and Solutions for Improving the Quality of Recreation Security Work I, Handling Scheme for Fighting Events in Recreation Places II, Handling Scheme for Public Security Events in KTV Rooms