sometimes the guest's running list is vicious, while others are benign. Why do you say that?
When there is a table of guests looking around for waiters to pay the bill, they find the waiters chatting together. When the guests don't respond when they call, the guests will think of going to the cashier, and when they go to the cashier, she naturally chooses to leave. This kind of running order can't blame the guests, and all the staff should take it for granted.
there are also guests who deliberately want to run away from the order, so our preventive work is not done well, and all the people in the meal have insufficient observation consciousness, which will lead to the phenomenon of running away from the order; At that time, I also went through the process of running orders, that is, I didn't pay attention to reading orders, so I let customers go. Later, I learned an experience. The busier I am, the more important it is to keep abreast of customers' movements as a regional foreman and front-office minister.
I can tell a case below.
There was such a table of guests who had lunch, and the business was a little good at noon, and the guests were there after 14 o'clock. There were not many service staff, and everyone was busy closing the table. A table of guests arrived, and the service staff received them. After ordering, they went to do their own thing. During the meal, the guests ordered rice, and they called twice before calling, but it was still cold. Later, the guests asked to heat it up and waited for a long time. At that time, the guests were not very satisfied, and no one found out that the guests ordered to pay the bill after eating in a hurry, and said, when they asked to pay the bill, A waiter picked up the bill and left. After waiting for a long time, he didn't pay the bill. Later, the guest got up and left, went to the bar and stopped at the gate. No waiter came, so the guest left. . . Later, it became what everyone called a guest list. . . Needless to say, the next day, the guest who ran the order at this table called the manager of the restaurant and told him about the dining process ~ ~ ~ ~ ~ ~ `` `
What can you see from this case? In fact, many of them can be avoided. The reason why the guest ran the order is also the loophole we gave, so we must pay attention to the service! ! ! !
the answers are taken from the network and shared with each other for reference.