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Sample Employee Handbook

Employee handbook is the life and work instructions for the employees during the working period, employee handbook includes the code of conduct and work guidelines for the employees, below I give you the information about the model employee workbook, I hope it will help you.

The model employee workbook is as follows

Chapter I Welcome to?

I. Welcome

Welcome to join? The big family, may the work become a new beginning of your career. The work of the family will be a new starting point for your career.

This is your manual, but also our? company's basic guidelines for personnel management. It is designed to make you feel comfortable in your new job and to give you some must-know information, so please read it carefully. Reviewing this handbook regularly will help you to make the most of your time at ? maximize your talents.

Policies are essential to the operation of a company, especially a company like yours. In a company like ours, policies help us to be productive and organized. When we work together towards a common goal, we must establish rules that protect and benefit everyone. We all understand that most people desire a work environment that is supportive, courteous, effective and honest. To that end, we believe this manual will help you do just that.

Your immediate supervisor is your primary supervisor and is responsible for your training, organization and personal development. When you have questions or problems at work, talk to your immediate supervisor first. When he can not help you solve the problem, please consult the company's human resources director, he will guide you and help you find the crux of the problem, or guide you to use the company's open door policy (OpENAIOOR pOIJCY), to seek help from the company's top management. In short, may your stay in ? s work goes well and your career goes well!

? Human Resources Department

II. Restaurant Cylinder Introduction, Organizational Structure(omitted)

III. Corporate Culture(omitted)

Chapter 2 Your New Job

I. Significance of the Handbook

As a new employee, you may be a little bit nervous, and this is normal because it proves that you value this job. When you first come into contact with the work, you may feel clumsy, slow, and even feel that you are the only one in the restaurant? You may even feel like you're the only person in the restaurant who doesn't know what to do. The person, this embarrassment is not unique to you, please remember that you have to deal with everything around the companions have had the same experience, that skilled technology and coordination can be mastered, if you rush, will form bad habits, after a short period of training and practice you will also become a skilled expert.

Second, the composition of personnel

1. service group composition

The so-called service group, including trainee waiters, formal level staff.

2. Management group composition

The so-called management group, including IC, trainee assistant, second assistant, first assistant, assistant store manager, store manager.

3. Job Responsibilities

(1) The job responsibilities of the service team are to prepare food and beverage, serve customers, ensure the safety of the restaurant, and perform all necessary cleaning and maintenance to maintain a high standard of hygiene. The fundamental responsibility of all our partners is to ensure that every customer has an enjoyable dining experience.

(2) The job responsibility of the management team is to plan, organize, coordinate and control the various tasks in order to form an effective management.

4. Gain

We tell you truthfully that the ? The work is hard, but? In addition to the hard work you put in to give you pay and benefits, there is a full life, every day will get new experience and a lot of learning opportunities.

(1) You will learn how to use your time and make plans.

(2) You will learn how to treat people well.

(3) You make new friends.

(4) You learn how to be a team player.

(5) You will learn a variety of useful skills.

(6) Your experience in ? s work experience will add more opportunities for you later in life.

Chapter 3 Salary Structure and Job Evaluation

Our company values every employee, and our personnel goal is to cultivate excellent talents. At the same time, we also pay attention to fair competition, that is, the performance and ability to work with personnel promotion, salary adjustment for each other. Therefore, your work performance and ability is quite important, if the performance or ability is outstanding, the company will step by step to promote your level, your salary will also be adjusted with the level of improvement.

First, the order of promotion

Interns? Formal level employee? Trainee IC? Trainee Assistant? Assistant II? First Assistant? Assistant store manager? Trainee store manager? Store Manager? District Manager? General Manager

We look forward to, your efforts will have successful results.

Second, the basic salary

level salary + level bonus

Description:

1. The higher the level of the employee, the higher the corresponding level salary and level bonus.

2. For various levels of promotion, please refer to the standard of employee promotion.

3. Management group, service group monthly salary on the 15th of the next month to receive, we will build a current account for you in the bank. All employees are subject to payroll confidentiality policy.

4. Employee promotion level assessment by the Human Resources Department. The assessment is divided into theory and operation of the two parts, your assessment scores will directly affect your personnel promotion. So you should always pay attention to your operational standards and review your theoretical training.

5. Employees interested in promotion before the 10th of each month, to the store manager to submit a written application, the store manager forwarded to the Human Resources Department, the Human Resources Department in 10 days to make arrangements.

6. Holiday pay: national holidays, if you can not take a vacation, according to the relevant provisions of the compensation. The following are some important holidays:

International Labor Day (May 1, 2, 3, ***3 days);

National Day (October 1, 2, 3, ***3 days);

New Year's Day (New Year's Day, ***1 day);

Chinese New Year's Day (the first day of the first month of the Lunar New Year, the second day of the second month of the third month of the Lunar New Year, ***3 days).

7. Allowances: divided into job allowance and post allowance.

Chapter IV Welfare System

? s success is your success, you play a vital role in ? s success plays a vital role, in order to thank you for your efforts, we have developed the following welfare system:

I. Uniforms

We provide you with work uniforms, but you must provide your own black leather shoes. At the same time you must keep and clean your own work uniform. When you leave the company, you must also return the uniform in good condition. In addition, you will be required to pay a fixed amount as a training fee. This will be refunded to you when you leave the company.

Second, the staff lounge

We have a staff lounge, so that everyone has a space to rest and eat. We hope you can try your best to maintain its cleanliness.

C. Meal and rest time

1. Employees can enjoy N discount on meals in the store. Packing take-out, treating guests, etc. will be treated as full price, and please follow the dining program for meals.

2, each work rest N hours or more (including N hours).

Fourth, recreational activities

We will be based on the actual operating conditions, organized several times a year activities, in the form of dinners, excursions and so on.

V. Protective equipment

We have equipped you with winter and summer protective equipment.

Sixth, our store enjoys seniority allowance, medical assistance, social labor insurance (according to the contribution and length of service).

VII. Contribute to the company's staff to organize free travel or paid leave.

VIII. Organize birthday party for you and issue birthday gifts.

ix. Provide further training.

Tenth, the establishment of ? aggrieved award? If the customer is a deliberate nuisance to the staff caused a great deal of aggrievement, the company will be informed of its commendation and give certain gifts to show comfort.

11. Outstanding Contribution Award, three times a year was named? Star of the month?

The company's commitment to the company's mission is to provide the best possible service to its employees and to ensure that the company's products and services are of the highest quality.

Chapter V Training System

? s goal is to develop the highest level of skills of employees, as a new employee, we will be your induction training and pre-job training, and our training will always be throughout your entire learning and work. In the beginning, you will start in your position and your trainer will help you to familiarize yourself with the restaurant, our customers, our way of working, as well as to meet other colleagues, and whenever you have any questions, please do not hesitate to ask your trainer or manager.

Training is scheduled and of course you are paid for the time you are in training, and we will keep a record of your training.

Chapter VI Communication and Coordination

First, the morning meeting system

In principle, the meeting is held once a month (if necessary, can be added or subtracted), convened by the store manager to host, to discuss operational issues that occur, you will attend the meeting. Attendance at the meeting is the same as counting working hours and calculating wages.

Second, the bulletin board

The bulletin board is used to announce the status of safety and company operations and other matters. It is your responsibility to read and implement the information on the bulletin board.

Third, brainstorming

As long as you have good ideas and suggestions, we welcome you to put forward, which is extremely important to the success and development of the company, once adopted, the company will reward you.

Fourth, frank and open

If there are any questions about this manual or work, managers will try to answer for you, and welcome constructive comments. We appreciate this frank and open channel to communicate ideas. Likewise, the Company encourages you to express directly all matters of concern to you.

V. Employee Complaint Mechanism

We have set up a comprehensive complaint mechanism, if you have complaints and dissatisfaction, welcome to actively complain.

Chapter VII Work Instructions

We have some special provisions here to remind you to pay more attention.

I. Hair: No exaggerated hairstyles, no hair hanging down on the face and shoulders.

Second, make-up: light makeup, spirit, give customers a healthy and beautiful image.

Third, perfume: can not be used (light type is still available).

Fourth, jewelry: do not wear any jewelry.

Fifth, nails: do not stay long nails and nail polish.

6. Clothing: Neat and tidy.

VII. Shoes: no more than 4 cm heel, no dark color stockings.

viii. Uncouth behavior in front of customers is prohibited.

1. Do not sneeze, yawn, stretching in front of the guests, if you want to play, turn sideways and take a handkerchief or napkin to cover your mouth.

2. Not in front of the guests digging ears and nose, wipe eye boogers.

3. Do not pick your teeth or burp in front of the guests, and do not eat food that has a bad smell before you go to work.

4. Can not scratch the head itch, manicure nails, look in the mirror in front of the guests.

5. When you go to work, you can't make a lot of noise in the workplace.

ix. Smoking and snacking are strictly prohibited in the workplace to maintain neatness, hygiene and safety and sanitation.

x. No eating in the kitchen.

xi. Signing for meals is limited to myself.

XII, training fees and clothing costs: will be directly linked to your work time, the company will be based on your work time and specific circumstances in accordance with the provisions of the process.

xiii. Cash handling principles

1. Cash register cash profit and loss is likely to occur. We know that everyone can make a mistake, but this is an extremely serious one. Before taking charge of the counter, you will be trained how to handle cash work. In the event of a serious cash error, your cash handling procedures will be scrutinized and you will be dealt with according to the circumstances. You will also be asked to make up the difference.

2. Cashiers are not allowed to carry any currency on their person when they go to the cash register, otherwise, it will be treated as theft.

3. When the cashier closes the business at night, he/she should first count the reserve and write the closing list to the manager or IC.

14. In order to supplement the latest information at any time, please report immediately to the Human Resource Department if there is any change in the following information about you:

1. Telephone number

2. Address

3. Emergency contact

In addition, please report to the Human Resource Department immediately when there is any change in the following information about you:

1. p>

In addition, please ask the store manager about some special rules for each branch.

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