How to improve the level of logistics management in colleges and universities. The present situation of logistics management in colleges and universities
1. The logistics management system is not perfect.
In the traditional school system, the logistics department is a subsidiary department of colleges and universities, and there has been a phenomenon of repeated management and cross-management for a long time, while those headache problems are in an unmanned vacuum. After the socialization reform, logistics management has become an independent behavior of colleges and universities, and education departments at all levels only carry out macro-control according to national policies.
Influenced by the traditional system, colleges and universities lack management experience and professional level, which leads to imperfect management system and uncoordinated logistics departments. In addition, the education department has no right to supervise and the social supervision mechanism is not perfect, which leads to frequent logistics management problems in colleges and universities. At the same time, many schools integrate the operation and administration of logistics management, and replace the operation and service with management, which leads to the low enthusiasm of employees, and the needs of students and teachers are naturally not well met.
2. The quality of logistics managers is generally low.
The low quality of logistics managers mainly refers to the low quality of employees and the lack of logistics management talents. For a long time, logistics personnel have left the impression of low professional title, low salary, low status and hard work, so the brain drain is serious, especially the educated and capable young people are unwilling to do logistics work, which seriously affects the quality of logistics work. In addition, some logistics personnel in specific positions, especially those in student apartments, have low education level, backward service concept and weak service consciousness, not to mention pioneering logistics work.
3. Can't meet the needs of students and faculty.
Logistics services are highly targeted in different jobs. At present, the new needs of teachers and students are rarely considered in the logistics work of colleges and universities, and their needs are not well grasped, which leads to low service efficiency.
The most typical logistics management work is the student canteen and student apartment. In the management of canteens, logistics departments often fail to take into account the factors of students' class and self-study, which leads to long queues in canteens near classrooms and libraries and poor dining environment for students. There are more staff than students in other canteens. The management of laboratories and scientific research buildings often cannot keep up with the pace of scientific research, which affects the work and study of teachers and students. Not only the clients of logistics work can not get better service, but also their needs can not be met, and logistics work has also fallen into a passive situation.
Second, effective measures to improve logistics management in colleges and universities
1. Establish humanized management thought
Man is the core of all social activities and the primary resource of various organizations. Whether it is a modern enterprise or a school, it is necessary to attach importance to human factors and establish a humanistic thought of people-oriented in order to improve the overall service management level. The goal of a job is set by people, and it also needs people to implement and complete it. Therefore, the level of work efficiency and the quality of work largely depend on human factors and serve people. Enterprises and universities should establish a scientific and humanized management system, standardize the operation process, and keep the logistics management in a benign state.
2. Improve the overall quality of the logistics management team.
The optimization of logistics management in colleges and universities is a job of strengthening internal quality and shaping external image. University leaders must attach great importance to logistics management and select talents with rich logistics management experience, strong professional quality and professional management skills to carry out logistics management.
Link the effectiveness of logistics management with their wages, benefits and professional titles. Improve their work enthusiasm and motivate them with factors related to their own interests. Secondly, we should improve the environment of logistics work, respect the work of logistics personnel, properly handle the relationship between logistics personnel and teachers and students, improve their treatment within a reasonable range, and bring them a better material and spiritual environment through respect and affirmation. Only in this way can they take the initiative to pay attention to their work and do their work well.
Finally, it is necessary to improve the quality of logistics personnel, give full play to the educational advantages of colleges and universities, carry out corresponding education work for posts, and regularly train them in business skills and professional ethics, so that they can understand that service is also a part of education and realize the importance and sublimity of posts.
3. Improve the rules and regulations of logistics management.
Scientific and reasonable rules and regulations are the basis and guarantee of logistics management. Colleges and universities should realize the target responsibility system of logistics management, improve the internal control system and realize the systematic management of logistics work. In the current logistics management system of colleges and universities, it is a layer-by-layer responsibility system. The general affairs office is responsible for the school and the staff are responsible for the general affairs office. Although the system is strict, it lacks mutual restraint and effective operating power.
In order to truly institutionalize and track logistics management, it is necessary to improve the rules and regulations of logistics management, so that every employee can clearly understand his responsibilities, act according to law and give full play to his enthusiasm. Logistics departments should have a clear division of labor and perform their duties. At the same time, different departments should form an internal control system that restricts and supervises each other, and the general affairs department should coordinate the work as a whole, forming a dual restraint mechanism between superior and subordinate departments and between different departments at the same level. Only by forming such a network with clear responsibilities and mutual constraints can the logistics work in colleges and universities achieve long-term and sustainable development.
4. cater to the actual needs of teachers and students and let students participate in management.
The main goal of logistics work is to serve the daily life and work of teachers and students. Therefore, logistics managers must keep pace with the times, learn to find and analyze problems in their work, and be able to predict the actual needs of teachers and students. Take the school catering work as an example. The most important and basic standard of students' catering is that nutrition is up to standard and hygiene is qualified. At the same time, it is necessary to meet the requirements of convenience and speed, and coordinate manpower and material resources for students' dining places and eating habits.
Different students have different requirements for catering. The logistics department can design high, medium and high-grade dishes according to the actual consumption of students to meet the actual needs of different students. Finally, it is necessary to change dishes regularly, not layer by layer all year round, but to meet students' novel psychological needs.
Let students participate in logistics management is an effective way to understand their needs, let them participate in the pricing of food and the choice of dishes, and put forward opinions and opinions on logistics management in time. Let the students know the sanitary situation, logistics service attitude, raw material cost and selling price of the canteen in detail. Let them feel more secure and trust the logistics work when eating, which is also conducive to the further development of logistics work. The best way for students to participate in logistics management is work-study program.
To sum up, logistics management is not only a service work, but also an education work. Good management and good service can not only meet the needs of students, but also exert a subtle influence on them. Therefore, colleges and universities should attach importance to the development of logistics management, introduce socialized management mechanism, adapt to the development of market economy, constantly improve management system, strengthen supervision, improve the quality of logistics management personnel and comprehensively improve the quality of logistics management.