1, master good communication skills

Store manager is the store's representative, on the one hand, on behalf of the store and customer communication bridge. On the other hand, as far as employees are concerned, the store manager is the representative of the interests of employees, is the store needs the spokesman, if the store manager to give customers a bad image, customers will lose confidence in the store.

2, learning management experience

In order to better operate the store, to complete each business objectives, the store manager needs to have excellent overall ability and good psychological quality. Including personnel management, the ability to assign goals and tasks, handling and coordinating emergencies, and dealing with customer complaints. Store manager in the store must become an important middle manager, in order to strengthen the store to get operation and management, to complete the tasks.

3, learn to motivate employees

Store staff state is not every day so exciting, there is always unpleasant. The very high and low level of passion for the work of the store staff is a thing that can not be ignored, it will directly affect the quality of the work of the staff. Store manager should always motivate your staff to keep high enthusiasm for work, the formation of a good working condition, so that the whole store staff workers have a strong sense of mission, sense of responsibility and enterprising spirit.

4, a good mentality

Store manager should have the patience and skills to deal with a variety of issues, such as communicating with customers, solve the conflict between customers and employees, employees and staff, so as to unite the store's aspirations to improve the store's ability to cooperate and execution, these are the store manager can not be ignored.

5, rationalize the work

All the affairs of the store by the store manager is responsible for the distribution of each employee. Therefore, the store manager must take up the responsibility of the commander-in-chief to arrange the work of the staff of the various shifts, the best goods, the use of appropriate sales techniques, the best image to meet the customer to improve sales performance.

6, learn to train staff

Staff business level is high or low, the relationship between the store operation is good or bad. So the store manager not only to enrich their practical experience and related skills, but also to continue to staff training, in order to promote the overall improvement of the level of store operations. The store manager should be authorized at the appropriate time.