School Yingyi training school management software, is now more popular, more comprehensive management software, for the training school customer management needs, school Yingyi can improve the overall management level of the organization to improve the satisfaction of students and parents.
1, work plan management, staff at all levels in the management system software to prepare a work plan, easy to view the history, as well as a summary of the work;
2, through the data **** to enjoy the realization of the training school's information management computerized, scientifically, and greatly improve the efficiency of the staff and the level of management;
3, all the subsystems synthesized into a Integral system, to achieve a major breakthrough in the consistency of information and data, the real embodiment of the full consistency of information and data;
4, rights management flexibility, subdivided, according to the identity of each operator can be set up for each operator's level, operating privileges, the scope of operation. Each operation of all operators will be saved by the system records, all operations will be monitored;
5, generous and simple interface design, easy to understand and easy to operate the sub-division of the functional module design, to provide users with personalized formulation of the module.
What kind of crm software is suitable for the education industry?
Education industry crm software is the management of customer data as the core, the use of information science and technology, marketing, sales, service and other activities to achieve automation of the management model. Education and training industry for the management of students, but also need to choose to use crm software to assist institutions to do a good job of systematic management.
Education and training institutions to choose the education industry crm software, should have the following features.
1, student enrollment fast, accurate, wide in the counting of student enrollment information has been recorded when the personal information, including the intention of the state, the source of information. Through the intention of the state targeted to take different follow-up and care strategy to improve the performance of enrollment. Through the enrollment report, look at the source of student information, change the direction of enrollment strategy, expand the school's student population.
2, the student file management is simple our software in the entry time has been divided into categories of students to enter a good, in the query as long as the input of a few keywords you can easily find you want to find the students.
3, data analysis is intuitive and clear with powerful statistical analysis functions, multi-angle data query, according to business data, to generate a variety of rich statistical reports. Each business with statistical functions, do not have to summarize, analyze data troubles.
School Ying Yi education industry crm software, can help education and training institutions to better control the potential customer resources, management of students, improve the quality of teaching, but also make the company's internal communication becomes smoother, to achieve multi-division **** through the cooperation, so that the company is full of cohesion.
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What crm customer management software for education and training?
Education and training crm customer management software can effectively improve the efficiency of enrollment and promote the conversion rate, the following are the advantages of education and training crm customer management software effectiveness.
1, improve the sales and marketing process and the quality of the followers
Record personalized information on the intention of the students, daily automated reminder of the return visit, and the consumers to maintain long-term exchanges and communication and contact to enhance the conversion rate. According to the student intention level management program case leads, analyze the quality of each stage of the business opportunity to get rich, improve the professional ability of consultants and order followers; cell phone immediately enter the case leads, tracking visits, not easy to work on the detailed address and time to miss any sales opportunities.
2, enhance customer data utilization
All-round analysis of case leads and statistics, according to the data analysis report to quickly grasp the customer details, adjust the marketing strategy, purposeful tracking of customers, reducing the time of the market sales cycle.
3, the high efficiency of the implementation of unity and cooperation
The important process of evaluating the workload of the sales staff indicators, to promote the perfect landing of the requirements of qualitative analysis; who has a higher rate of orders? Who is a single fast? Who is more suitable for large orders? Workflow excellence team member characteristics concise and clear; data analysis of sales staff stage sales, to grasp the specific workforce sales development trend changes.
School Ying Yi education and training crm customer management software for enrollment issued an important reference to establish an important from, is conducive to the development of enrollment according to the specific circumstances of the enrollment publicity program planning precautions, and further improve the success rate of enrollment; consideration of enrollment methods of the expected effect of the creation of the largest and most efficient enrollment methods; improve enrollment policies, expanding the coverage of customer resources.
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Crm customer management software can be?
What are the crm customer management software? I have seen the CRM there are mainly so many kinds:
1. General sales management tools, mainly to manage the attendance of sales staff, logs, business opportunities for entry, follow up, after the conversion into customers will also have the corresponding contract management, payback management and other functions;
2. Marketing CRM, mainly through a variety of social networks or search engine data for business opportunities.
3. Customer service CRM, mainly used to maintain customer relations, the development of secondary sales, even including call centers, after-sales service, etc.;
4. Business CRM, mainly to solve the problem of how to quickly after the acquisition of customers to help sales or customers to carry out their business, is a complement to the above between the CRM and business systems, or even business systems;
5. p>5. member management CRM, mainly used to manage paid members, record some consumption records and so on, up to do some member marketing activities, in fact, strictly speaking are not CRM.
These will be collectively referred to as CRM, the following I understand the situation to try to answer:
General-purpose sales tools: these products are quite a lot of the market, the more well-known a few I have used. I have used a few of the more well-known, the function is not bad, only the ease of use will have a slight difference.
The most commonly used features of these products are attendance management, especially field management, logs daily, instant messaging tools, and then the management of business opportunities, sales process management, contract management after the conversion into customers, contract payments management, etc. Some sales tools also integrate a lot of OEMs. Some sales tools are also integrated with many OA functions, including various applications, approvals, video conferencing and so on. If the company has OA, try not to choose a CRM tool with OA, if the company does not have OA, you can use these products to replace the basic OA functions. However, I would like to remind is that the more pure function of the product, the core function will be more powerful. Think about it, if anything is functional, it may be a multi-front war, distraction from the core functions. The main problem faced by such products in use is that it will become a time and attendance clocking tool, that is, only the time and attendance clocking function used to meet the boss "stalking" mentality. And really should be refined management of the sales process, but it is difficult to use up. To really use it, the sales management team needs to y understand the significance and practice of fine management through CRM, and be able to force the team to promote the use of it.
Marketing CRM: There are a lot of these products on the market, basically through various channels to get some sales leads, so the industry attributes will be stronger. I feel that you let a third-party company to help get leads, obviously unscientific, because the third-party company in any case is not as good as their own company to understand the target customer's portrait and access. Similarly, there are some data operation tools that monitor the channels of business opportunity acquisition, which can analyze the efficiency and cost of customer acquisition of various channels such as email, SMS, WeChat, SEM, etc. If you have the sense of data operation, you can try this kind of products to find the channels with the best results.
Customer service type of CRM: there are many companies CRM as a customer service system, in fact, is not very appropriate. After-sales service generally have online IM, call center and online work orders, so the customer service system needs to have the ability to do these things, and CRM with after-sales service features, generally more simple, just mention some work orders, track the progress of the solution is just, far from the integrated customer service management. Therefore, the general practice is to establish a separate or purchase with online IM, call center, online work order processing customer service system, and CRM system or even business system to open, in order to better serve customers.
Business-type CRM: Business-type CRM generally has strong industry attributes, such as advertising CRM may be the advertising space booking, O2O enterprise CRM may be the fast shelves of the goods or promotional management, etc. So you can see some companies CRM. So you can see that some companies have dozens or even hundreds of CRM team in the development and maintenance, is because these so-called CRM is essentially a business system.
Membership management CRM: Membership management CRM is more often seen in the service industry, such as the management of membership cards, membership recharge consumption, etc., for different industries have different industry solutions.