you can delete the content of the public comments you edited and submitted, but you can't delete other people's comments. Find the comments you want to delete on your personal homepage and click the menu in the upper right corner to see the Delete button.

However, if you are the owner and your restaurant (or other stores) receives a lot of bad reviews, it is suggested to start from your own point of view and improve the quality of food and service according to the main opportunities of bad reviews, so as to guide customers to receive five-star praise.

but be careful not to post any guiding praise in the store or privately tell customers that praise can be given as a gift. Once it is reported to induce customers to praise, it will be downgraded by public comments, and there will be a cash reward for the whistleblower, so be sure to pay attention.

at the same time, you can also participate in the overlord meal activity of public comments, so that customers can submit five-star high-quality reviews after free experience to help improve the restaurant's review score. There are similar activities such as group buying and vouchers, and you can also choose cost-effective meals or packages according to your own situation to attract customers to the store with high cost performance. Customers will naturally give better comments after experiencing good meals.

finally, let's talk about the problem of bad reviewers. This problem does exist on some platforms, but it is not very common in public comments. Or at least, as a catering industry planner, I haven't heard of the existence of bad reviewers. After all, unlike a treasure bad reviewer who can effectively get returns or goods, giving bad reviews on public comments can't intuitively get paid returns from merchants and then delete bad reviews. If you really encounter comments that are inconsistent with the facts, you can also ask them.

If you want to look good, you should have excellent food and service quality. Come on.