In ordinary daily life, there are still many places to use deeds materials, with the purpose of summarizing the main contents or materials of advanced deeds. So how do you write related stories? The following is a model essay on the advanced deeds of tobacco account managers compiled by me for you. Welcome to read the collection.

Perhaps, no one can become a bright pearl, but can become a beam of sunshine, emitting light and heat; Maybe no one can be a bright spring, but you can make a drop of spring rain to moisten the vast land of Yuan Ye. As an ordinary account manager of cigarette marketing department in xx county, xxx is such a person who is willing to be a beam of sunshine and a drop of spring rain and silently contribute his own light and heat to the development of the industry.

Xxx, 30 years old, now works as an account manager in the urban marketing area of xx cigarette marketing department. In recent years, I have worked as an account manager in business hall, monopoly office and telephone sales telephone. She walked silently all the way, constantly tempered in the fire of tobacco industry reform. She has grown from a young telephone interviewer facing customers to an independent account manager today, which is inseparable from her efforts. Over the past two years, she has been working hard with full enthusiasm and a high sense of responsibility, creating extraordinary achievements in ordinary jobs and winning unanimous praise from cadres and workers.

First, be diligent and dedicated.

In terms of work style, xxx has always adhered to high standards and strict demands on itself, down-to-earth, conscientious, proactive in doing every job and earnestly performing its duties. At the beginning of the operation of the company's crm customer relationship management system, it is required to establish an independent file for each business owner, which covers a series of complicated information, including basic information, business ability, service information, settlement information, classification information and so on. There are 286 business owners in her management scope, which requires her to input the information of 286 business owners into the microcomputer completely in a short time. For this, she is not afraid of difficulties. Holding a notebook and camera, she traveled all over the streets and alleys of the jurisdiction in the scorching sun, and took pains to carefully ask and record the preferences and birthdays of each business owner, and understand the contents that need to be entered into the file, such as their store cabinet area and cigarette sample size. She recorded them in a notebook and then entered them into a microcomputer.

Because the operator information needs to upload photos of each business owner's storefront and counter, it is necessary to take photos of each business owner. In this regard, she is running all over the street non-stop. In the hot summer of July, even in the hot noon, she didn't want to stop to catch her breath and wipe her sweat. She just ate a bowl of noodles in the street and began to work. With this tenacity, she walked and took all the photos of the business owners in just two days, and input them into the microcomputer, which surprised her colleagues. I didn't expect xxx to finish the work in such a short time. Colleagues nearby said that she was too serious. In fact, it is not too late to finish the work in four days or even a week. However, she just smiled and replied: "The company has invested so much money to introduce crm system, which shows that every item in it is useful to us. Look at this business file, it looks troublesome on the surface, but as long as it is accurate, it will be very helpful for us to successfully carry out customer relationship marketing and effectively classify customers in the future. If I finish this work one day earlier, I can master and understand these business households one day earlier, so as to carry out my work better. " Xxx is such a person. She can take all the big and small things encountered in her work seriously, and put the word "diligence and dedication" through every bit of her work.

Second, study hard and constantly improve your business ability.

With the continuous change of system management and gradual change of marketing mode in tobacco industry in recent years, xxx knows that its professional quality needs to be further improved to meet the requirements of industry work under the new situation and system and not to fall behind in the competition. In her spare time, she constantly recharges herself, not only learning marketing knowledge, but also strengthening the study of cigarette monopoly laws and regulations and enhancing legal awareness. At the same time, xxx has been studying on 20 1658 with this passion for learning. At the same time, xxx actively participates in all kinds of business knowledge and marketing skills training organized by the municipal company, actively reads industry books and magazines, pays attention to industry trends, and is good at learning the advanced experience of others. Every time she finds good and advanced marketing strategies and methods in books and magazines, she will pass them on to her business owners as a reference guide to help them. She is such a diligent and active person. Through its own diligent thinking and exploration, its innovation ability has also been continuously improved, thus constantly updating its marketing concept, guiding its operation with new ideas, and providing better services for retailers.

Third, adhere to the family service, touch "God" with true feelings, and practice "two maintenance" with actions.

In the early days of network construction, the nature and role of account managers were not recognized by customers. At that time, customers were indifferent and looked on coldly, and some even exchanged bad words from time to time. As an account manager, xxx was not less wronged. With the deepening of network construction in recent two years, the tobacco industry has gradually changed to the modern circulation system of "telephone ordering, online distribution, electronic settlement and modern logistics". As a modern management model of tobacco industry, which started late in the field of logistics, call concentration and logistics concentration have been realized under a series of reforms, and electronic settlement is also developing hard. With the development of electronic settlement, xxx has solved the problem that electronic settlement is difficult to carry out with the belief of "insisting on family service and touching God with true feelings". In the past, there was a business owner surnamed Zhang in her jurisdiction who ran a grocery store by himself. Because he is a lonely old man, his son is away from home all the year round, and he is eccentric and grumpy. He has always been a difficult household in electronic settlement. The bank is less than 20 meters away from her shop, but she has been reluctant to join the electronic settlement.

Seeing this situation, every time xxx visited the market, she would go to the lonely old man's house to chat with her, listen to her talk about her children, listen to her complaints, and sometimes help her to sort out the goods in the store, until one day, xxx inadvertently learned through the crm system that today was the birthday of the lonely old man, and she immediately went straight to the old man's house with greetings and small gifts to extend birthday congratulations. At that time, the old man was so excited that he didn't know what to say. He only saw tears shining in her eyes and kept saying, "Xiao Zhang, I can't believe it. After so many years, no one remembers my birthday, even his own children didn't say hello, but I didn't expect you to remember it. Thank you so much! " . It is through these trivial things that xxx finally let the elderly agree to apply for bank cards to join the electronic settlement, but at the same time she also gave xxx a difficult problem. She told Xiao Zhang, "Your enthusiasm and love for work moved me, but I still don't agree with the electronic settlement of your tobacco company. It's too much trouble. I only joined electronic settlement today because I don't want to embarrass you any more. The bank card is done, and your work is done, but I still won't save money. " Hearing the old man's words, xxx did not flinch. "There is a turning point at last, and I will continue to work hard," she said to herself.

Since then, every day when the old man orders, whether it is sunny or rainy, xxx will come to her and help her deposit the money in the bank. This lasted less than a month, and the old man was finally infected by her enthusiasm for work, saying that he would save the money on time next time, and lamented to the people around him that Xiao Zhang was a "silly child". Yes, xxx is relying on this "silly" strength, insisting on family service and silently touching "God" with true feelings. Through more than two years of running-in, xxx has established an unbreakable family relationship with her business households, because she always puts their interests first and puts herself in their shoes, and at the same time makes these business households become loyal customers of the company, truly embodying and practicing the same values of the "two supremacy" industry. Now xxx is very familiar with the business households under her jurisdiction. She knows all about who likes to sell cigarettes, who loves old brands, who loves new brands, and who to replenish every few days. She can also deal with some problems raised by business owners in time and provide help.

For personalized service, she is more familiar with it and can use it freely. She left a copy of her mobile phone number for every business owner, and anyone who has any questions can contact her at any time. She will also call or personally call to remind, business owners are very grateful for this, and regard xxx as a bosom friend. She will tell her everything and answer all the questions raised by many business owners and consumers during the visit.

For these, xxx tells us: "These seemingly trivial things are not completely true. Although there are many flowers, it is a kind of information transmission for business households, which has increased their trust in me and tobacco companies. " Hearing this simple language, we can't help cheering for her. The excellent behavior of outstanding employees in the tobacco industry is reflected in this small matter. Although small, it reflects a pure and beautiful heart, shining like a diamond.

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