1.2022 cashier personal work summary essay

Time flies, turn of the eye _ June and quietly passed, in this period of time I am strict on themselves, consciously fulfill the supermarket cashier system and do a good job of cashier duty, conscientiously complete the leadership of the layout of each job, now I will be this Phase of the situation is summarized as follows:

First, obey the management, learn with an open mind

As a cashier on duty, the most important thing is to understand their own responsibilities, in the leadership of the reasonable arrangements, and strive to complete the task of the account, and seriously study business knowledge. Cashier work is a supermarket window, grooming must pay attention to, cashier duty requirements and work discipline in mind, humbly accept the leadership of their own criticism and staff suggestions, adhere to the leadership and colleagues to learn, take the long make up for their own shortcomings, and strive to enrich their own, improve themselves.

Second, pay attention to details, service first

Our work is directly in front of the customer, the cashier is the last link in the whole work, as a cashier we always keep in mind to 100 percent of the heart of the service, to think of the customer's anxious customer anxious. I keep in mind that no service is too small and everything should start from the details. For example, sometimes the name or price of bulk commodities weighing the wrong, we always politely inform the customer, ask him to weigh again; sometimes we find puffed food leakage or milk, Nutrilite and other beverages leakage or boxed eggs in the broken eggs, we will also immediately inform the customer, so that he went to change the goods; sometimes customers reflect the price of goods is not right, we will also be in the communication with the staff. That's it, more for the customer to consider a little, their service will improve a little, a little accumulation, a little progress, not only confirmed their ability, but also for the cashier to add color, try hard, the customer is God.

Third, respect for their work, respect for everyone

As a cashier on duty I told the cashier to do a good cashier must have a positive, enthusiastic mindset to serve every customer, in the work of the occasional unpleasant things, but we must overcome. Can not have negative emotions in the work, the face of the customer should always keep a smile on the face, to provide impeccable service.

Fourth, continue to work hard, and always create a good result

There is no good individual, only a good team. The second half of _ has come, I firmly believe that under the leadership of our supervisor we are united, there will be a greater harvest!

2.2022 cashier personal work summary essay

Time flies, in the blink of an eye I have come to the hotel for almost a year, in the nearly a year I am in the department of leadership and colleagues in the care and help of the continuous growth, in the ideological awareness, work skills, and in dealing with people. Have further improved. Cashier work is a need to work carefully and seriously, is an important position in the hotel, our hotel needs to deal with restaurant reservations, restaurant cashier work, although the work is busy, but very fulfilling. Next will be a year's work to summarize:

1, constantly strengthen their own learning, improve their business quality. As a qualified cashier, we should pay attention to changes in merchandise in a timely manner, to understand the content of the work, and constantly enrich their own professional knowledge, so that in order to meet the guests of the problem, timely solution, accurate. In the encounter will not move will not be the place to actively and humbly to the old comrades to ask for advice, to be through their own continuous efforts, will be their own work hard to do a good job.

2, love and dedication, and constantly strengthen the quality of each person's ability. The unit is now implementing the seven management method, which is an advanced . Management thinking, the hotel has made great progress in the promotion of seven often, but they need to further digest and understand, and strive to understand the spirit of seven often continue to promote the quality of their own personal capabilities, and the hotel with the progress.

3, strict self-discipline, abide by the rules and regulations of the unit. In the usual work, I can be in accordance with the provisions of the hotel abroad strictly require themselves to do not leave early, not late, the strict implementation of the financial system, in accordance with the duties of the business.

4, unity of comrades, obedience to management, helpful. As an employee, actively cooperate with the activities of the hotel, seriously complete the work, unity of comrades, when the comrades around the difficulties need help, they must do their best to help.

5, pay attention to words and deeds, set up civilized, healthy, good staff image. As a direct face to the guests of the personnel, we must always maintain a good working attitude, hospitality, to understand the needs of the guests, to create a good environment for the guests, to maintain the image of the hotel, to provide guests with the most satisfactory service.

Although there is progress but I still have a lot of shortcomings, in the next year, I have to make persistent efforts to learn from advanced comrades, and constantly improve themselves.

1, continue to strengthen learning, and constantly improve their own cultural quality. The recent Qianlima system has just been updated, I have to try to familiarize myself with as soon as possible, and constantly improve their own business level, to the superb comrades to learn from the business, to do the work of the heart, fewer mistakes, zero error.

2, the implementation of the hotel's seven constant promotion, and strive to understand the connotation of the seven constant, and strive for advanced, enhance their own at the same time, more for the hotel to make contributions.

3, strict requirements for themselves, seriously implement the implementation of the financial system, more instructions to report, more inquiries to learn, work more communication, so that their work to a higher level.

In the unit of this year, I learned a lot of knowledge and skills, in the next year, I will continue to maintain the advantages, to overcome the shortcomings, and progress, for the construction and development of the hotel to contribute to the development of their own modest strength.

3.2022 cashier personal work summary essay

Time flies, 20_ year is about to leave us and go, in sighing that time passes so fast at the same time, can not help but look back on the past year and colleagues spent a good time, the shortcomings in the work and achievements. At the end of the year, due to the company's business needs, I temporarily adjusted the work position, in the face of new work, I actively work hard to learn, to the side of the experience of peers to ask for advice, so that the more successful completion of the work of the task, is now 20_year's work is summarized as follows:

In the work of the year 20_year, although I am just acting as an ordinary cashier's role, but My work is also by no means just as simple as collecting money, which is also a series of complex procedures. In the course of my work, I have found that if I want to cope with a job well and comfortably, no matter whether the job is complicated, busy or idle, I should treat it with a positive and serious attitude, instead of complaining because of the proportion of the workload, for it is useless to complain. What we need to do more is not to think too bad, but to keep a good mind to face every day, because a happy mind will make us not feel tired and boring work. I have learned a lot of experience and added a lot of insight during my work. But as a cashier must have a positive, enthusiastic, proactive, thoughtful mind to serve every customer. Occasionally encountered a lot of unpleasant things in the work, but I have to overcome, not with negative emotions, because this will not only affect their mood will also affect the attitude of the customer.

Every day will meet different guests, different guests have different temperament, for different customers we should provide different services, because we travel shopping industry is the unchanging purpose of service, and the concept of service is "customer first". In the face of customers, always have a smile on your face, to provide polite service, to let the customer experience a sense of affection, even in the service work encountered some unpleasant things, if we are still greeted with a smile, then again unreasonable guests have no reason to lose their temper, the so-called "meet a smile, a hundred things to eliminate", so that the customer is happy that they are also happy! The first thing you need to do is to get rid of the problem.

My position is not only to fulfill my responsibilities, but also to dedicate to the customer's stage of love. So I cheer myself every day: no matter how much I suffer, never let the customer suffer a little bit of aggression; no matter what the face of the customer to me, I will always be a smile on the face of the customer. Life is like a mirror, when you smile at it, it will also smile at you, when I see customers smile at me, when my work performance is recognized by the leadership, I feel a never-before-seen joy and pride. Although the work in the mall is monotonous, but our lives are colorful; customers in front of us, although most do not know, but the sincere emotions between people are real.

Although this is simply a cashier, in the eyes of others is so insignificant, but from it teaches a lot of truth, improve our own quality. Constantly learning, constantly improving their moral character, constantly improving their service skills. Only learning can continuously sharpen one's character, improve moral integrity, improve service skills. Even an ordinary cashier, as long as we keep moving forward, in order to walk a piece of heaven we want! I work hard to learn business knowledge, under the guidance of several managers and supervisors in the cash register, our colleagues at the cash register work hard, from theoretical knowledge to practical operation, we have a solid grasp, whether it is to the front desk for the guests to carry out face-to-face service, or late clearing, disk, settlement, can do "fine, precise, accurate, precise", to do a good job for the company's first line of financial services. For the company to do a good job in the financial aspects of the first line of defense.

In 20_ years of work, I also had mistakes, is the department of several leaders gave me encouragement again and again, so that I have more enthusiasm for the work, I feel that all the hard work, tired are worth it, and at the same time, I feel a lot of pressure, I think, I should work hard to do a good job of the responsibility that I should do, which is for me, is a new challenge. Because I realize that the monotony and hardship of work is no longer a burden, but a necessity of our life. Human life can not always be a smooth road, along with us there are difficulties and setbacks. Because the flow of water is blocked to form beautiful waves, life is more magnificent and colorful because of frustration. Encountering difficulties we have to be so, fall down and get up again, with failure to record their own journey, which is the real complete life. For me personally, these experiences are of great significance, will accompany me throughout my life, from a simple girl who does not know the world, metamorphosis into a strong girl who can now independently face all the difficulties and pressures, I am very grateful to the leadership of the company and all colleagues to give me selfless help in their own work to realize the value of their lives.

The past successes and failures have become yesterday, we should not stand in yesterday's achievements or failures in the show off or sad, but should adjust their own mentality to meet the challenges of the future, to face the upcoming problems. There is a lot to learn in life, we have learned is still far from enough, then we should be ready for the next stage of the internship, the goal of departure, hard work will be rewarded, sowed the seeds, we also have to have diligent cultivation and cultivation, so that we will have a bumper harvest.

Finally, I do not dare to say that my work in 20_ how excellent, but I have to say that in my work also poured sweat and hardship, harvested success and joy, in the work of 20XX, I will continue to pay, harvesting, progress, I will work harder, and strive for more excellent results in the future work.

4.2022 cashier personal work summary sample

The past year is an extraordinary year. From the beginning of last year's planning to this year's trial operation on August 5, the hotel in the group's leadership care and correct leadership, we closely around the group's proposed work ideas and objectives, adhere to the development of business, enhance the quality of corporate services as the focus, pay close attention to business management. Hotel chairman, the person in charge of the leadership team clear vision of the development of our hotel, development goals, business philosophy, and corporate culture, as a driving force and our goals, leading the department managers and supervisors, foremen, unite all the staff of the hotel, up and down the same, work together, in revenue, profit, excellence, stability has made a certain contribution to the achievement of considerable results. On the occasion of the old year and the new year, it is necessary to review and summarize the past year's work, achievements, experience and shortcomings, in order to build on strengths and avoid shortcomings, forge ahead, and strive to create new success in the new year.

First, scientific decision-making, concerted efforts, the hotel year to create a three-point performance

(a) operating income

____ year (August-December) operating income of 10,000 yuan, the other business income of 10,000 yuan, with a total income of 10,000 yuan (of which: Food and Beverage Department for the 10,000 yuan, the Department of Housing for the 10,000 yuan, the annual average occupancy of the rooms The average room occupancy rate for the whole year was %, and the average annual room rate was RMB. Operating costs of 10,000 yuan, gross profit amounted to 10,000 yuan, consolidated gross interest for the operating expenses of 10,000 yuan, operating taxes of 10,000 yuan, management costs of 10,000 yuan, financial expenses of 10,000 yuan, non-operating expenses of 10,000 yuan, total loss of profit of 10,000 yuan.

(B) management system to generate profits

As the saying goes, "people manage people's gas death, the system manages people to serve people," the rules and regulations are the cornerstone of all work. Since the trial operation of the hotel, with the depth of the work and the characteristics of the local hotel industry, the trial operation by the management company to develop some of the system's irrationality and inappropriateness appeared, and constraints on some of the work of the smooth development.

Each department according to the actual work of the problems encountered, and gradually established the work of the department appropriate rules and regulations, the implementation of each post, and the monthly performance appraisal as a checking standard, and with the individual's salary.

At present, the hotel system is standardized, smooth government, rules and regulations, there is a chapter to follow, there is a basis to follow, "the system of control" has really been put into practice.

(C) safety and stability

The hotel through the development of "large-scale activities, emergency plans" and other safety plans, to do the daily fire, theft, and other "six prevention", the whole year almost did not happen an accidental personal safety and health accidents. The hotel has almost no accidental personal safety and health accidents throughout the year. Under the care and guidance of the head of the hotel, the managerial leadership held a daily feedback meeting with department managers to inform the situation and put forward requirements. The security department arranges cadres and staff to work extra hours, patrols diligently, tight prevention and control. Under the cooperation of the relevant departments, group prevention and control, to ensure that the activities are foolproof and the hotel is busy but not chaotic security and stability.

Second, the brand management, the hotel focuses on eight work

(a) to foreign coordination, the establishment of excellent social relations

The hotel has been in the half-construction and half-operation of the trial period since the trial operation on August 15, ____, the hotel's fire is not accepted, resulting in the business license and related procedures are not processed. Procedures have not been carried out, but also led to the relevant functional departments of my hotel for a number of inspections and issued penalties, through the Office of the person in charge of external coordination, communication, application for exemption from the city's cultural inspection brigade, the city's health quarantine station, the City Health Bureau, the police station, and other departments of nearly 100,000 yuan in fines, to avoid the hotel's economic losses, and through this also and these departments to establish a good social relationship.

(ii) financial management as the goal, to grasp every job

1, accounting basics

In order to ensure that the financial accounting in the unit's work to play an accurate role in guiding the work of the unit, in compliance with the premise of the financial system, to conscientiously fulfill the requirements of the financial work, and correctly play a role in the importance of accounting work.

2, accounting management

Strengthened the hotel's asset management, debt management, increased the supervision function of the hotel ministries and the management of monetary funds. Strictly implement the asset management measures and internal asset transfer procedures issued by the Group Finance Department. Seriously set up the overall asset books, set up a docket registration for off-book assets; seriously clean up the hotel's debts and liabilities, and promptly recover all receivables every month; supervise and strictly control the hotel's front-desk cashier to the day and night audits, the cashier, daily purchase prices, and the control of room costs; supervised by the accounting staff, and regularly conduct a spot check of cash on hand for the cashier, and regularly conduct a spot check of the cash on hand for the front-desk cashier by the day audits, to Do not be foolproof.

3, internal and external coordination

To assist the leadership team to control costs and expenses, the preparation of cost budgets, the rational development of the operating departments of the income, cost, gross interest of the operating indicators, timely and accurate to the leadership at all levels to provide the required operating data, to provide the basis for leadership decision-making. Timely understanding of the tax and the new trend of the regulations, take the initiative to consult the difficult tax issues, for the hotel for individuals to provide a reasonable basis for tax avoidance.

(C) benefit as the goal, grasp the sales work

The Marketing Department is responsible for dealing with external public **** relations and sales business functions, is the hotel to improve the reputation, set up a good public image of an important window, it is in charge of the room to make business decisions, the development of marketing programs to play the role of staff and assistants, it is the hotel to dredge the marketing channels, open up the market. Hotel marketing channels, open up markets, improve economic and social benefits play an important role in promoting.

1, stabilized part of the fixed consumer customers and several halls around the bureau established an excellent relationship. In order to consolidate the old customers and the development of new customers, in October 2006, held 1 large-scale customer appreciation liaison meeting, in order to strengthen emotional exchanges with customers, listen to customer opinions.

2, pioneering and innovative, the establishment of a flexible incentive marketing mechanism. To open up the market, the source of this year's marketing department will cooperate with the hotel overall new marketing system, marketing representatives to implement the work diary Zhi, each working day must complete the visit to two new customers, three old customers, four contact phone two, three, four work steps to increase the monthly turnover.

5.2022 cashier personal work summary sample

20_ years, I am mainly engaged in the ___ hotel front cashier work, in the leadership of the correct guidance and comrades care and support, I have always been adhering to the purpose of the guest first, adhere to the high standards, strict requirements. Conscientiously completed the leadership arrangements for the work of the task, their own quality of thought, business level and comprehensive skills have improved greatly, and made the necessary achievements. I now summarize my work over the past year as follows:

First, to strengthen business learning, and constantly improve the level of service.

During this year's work, I insisted on strengthening learning as an important way to improve their own quality, and seriously study the hotel and hotel service etiquette and checkout business knowledge, cashier notes and other knowledge, after continuous self-learning, and constantly sharpening their personal character, and strive to improve the cultivation of professional ethics and improve their service skills.

Second, conscientious, conscientious work.

As a hotel cashier, I can conscientiously fulfill my duties in the work, enterprising initiative, hard work, undaunted by difficulties, due diligence, in the ordinary work of the post to make as much as possible contribution.

First, do a good job of cashiering. I try to learn the cashier business knowledge, seriously check the accounts receivable, to achieve a timely and rapid settlement of accounts, receivables clearly organized, to the satisfaction of the guests.

The second is to adhere to the warm and considerate service, do not bring negative emotions to work, in the work of enterprising initiative, did not occur because of the self state of mind affecting the phenomenon of guest service attitude.

Three is to do the smile service, for different guests to supply different services, anxious guests anxious, think of the guests think, with the most intimate side of the guests to experience the feeling of home. Even in the checkout service work encountered unpleasant things, can still be greeted with a smile.

Fourth, not at random to the guests. When the guest's needs need to be completed with the assistance of other departments or individuals, I can do to take the initiative to consult clearly before making a decision, to give the guest a most accurate answer, so that the guest understands that his problem can not be solved immediately, and I do try to help him.

Fifth, adhere to the principle of politely rejecting the guest's request. Many guests asked for more invoices at the front desk, I politely rejected, and proposed that the guests can be consumed in other business points, counted in the room charge program, which can increase revenue for the hotel, but also to meet the needs of the guests, but never for the guests and contrary to the principle.

Six is to enhance the lack of complementary awareness, so that guests are happy to come, satisfied and return.

The front desk cashier is the last department that guests contact before leaving the store, so usually in the checkout complaints about all kinds of hotel services, and these problems do not have to be caused by the cashier, I can take the initiative to explain the situation to other individuals or work departments, ask for help, after the problem is solved, again seek the views of the guests to make up for the work of other colleagues or departmental errors, calm and collected. Calmly play a good intermediary function, deepen the customer's trust, so as to establish a close relationship with the guests and mutual trust, leaving a good impression of the hotel side.

Third, the work style.

In terms of work style, I always adhere to the warm and considerate, active service, rigorous and meticulous service attitude and down-to-earth, hard-working service spirit. In the work, respect for leadership, unity of comrades, self-discipline, modesty and prudence, take the initiative to understand the views and proposals from all sides, enhance the sense of responsibility to do a good job of cashiering, with full enthusiasm into the work. In terms of discipline, I can strictly abide by the rules and regulations, a better implementation of the leave system, strict adherence to work discipline, to maintain a good image of the hotel staff.

In the future work and study, 20XX work plan:

1, consciously strengthen the study, to the professional knowledge of the study, to the side of the colleagues to learn, to the self of the practice of work and life to learn, and gradually improve the level of self business and comprehensive quality.

2, strive to improve the work initiative, not afraid to do more work, not afraid to do small things, in the little practice to improve and improve self.

In short, I have made necessary achievements in this year's work, but there are still a lot of gaps between the leadership and the requirements of comrades: mainly on the business knowledge of the study of the learning is not tight enough to learn the systematic and depth of insufficient and so on. In the future work, I will carry forward the achievements, overcome the shortcomings, to work, highly responsible for the cause of the spirit, down-to-earth, dedicated to do a good job, live up to the expectations of the leadership and comrades.