hotels can call 12369 for environmental pollution, which is the hotline for reporting environmental protection. According to the law, citizens, legal persons and other organizations have the right to report to the competent department of environmental protection or other departments responsible for environmental protection supervision and management if they find that any unit or individual has polluted the environment and destroyed the ecology.

legal basis

article 57 of the environmental protection law. citizens, legal persons and other organizations have the right to report to the competent department of environmental protection or other departments responsible for environmental protection supervision and management if they find that any unit or individual has committed environmental pollution and ecological damage. Citizens, legal persons and other organizations have the right to report to their superior organs or supervisory organs if they find that the local people's governments at all levels, the competent environmental protection departments of the people's governments at or above the county level and other departments responsible for environmental protection supervision and management fail to perform their duties according to law. The organ that accepts the report shall keep confidential the relevant information of the informant and protect the lawful rights and interests of the informant.