1. Ordering service: Most fast food restaurants adopt a digital ordering system, and customers can order food by scanning the QR code or using a specific network program. Such a system can make the service process transparent, and customers can clearly see how the ordered food is cooked and when it is served.
2. Service process design: Fast food restaurants make the service process clearly visible by designing a reasonable service process. For example, through the systematic and visual tool of service blueprint, the scattered service links of catering enterprises are linked, and the key points of service are analyzed from the perspective of system, taking customers as the center, so as to better provide customers with satisfactory services and enhance their dining experience.