One, for ticket management. At present, most of the domestic scenic spots still use paper tickets, and paper tickets have the disadvantages of poor anti-counterfeiting ability, easy to damage, long time to check the tickets. In the more concentrated traffic hours, it will bring a lot of pressure to the tourists' tickets, check tickets, delaying a lot of time for tourists. In order to solve these problems, we can use RFID tag technology to establish a scenic spot electronic ticket system, realize the computer ticketing, ticket inspection, query, summary as well as statistics and reports and other ticket control and management functions. rfid tag ticket has the following technical characteristics: support special information writing and reading, can be recycled, to meet the requirements of the low-carbon environmental protection and cost reduction; ultra-high-frequency technology With a certain degree of penetration, fast reading speed, without laser or infrared aiming to obtain data, to achieve efficient and humane effect of ticket inspection; in the case of stacking can still read the information to meet the large flow of identification, identification distance can reach about 10 meters, to meet the scenic area on the management of tourists and vehicles.
Electronic ticket is actually the scenic area of the "one card", tourists in the ticket after the recharge, can be used for scenic areas in the ride, accommodation, food and beverage, entertainment and shopping and other scenic areas of all consumer activities. In each consumption, deduct the corresponding amount of consumption, and the remaining amount can be returned when the tourists leave the hotel. Application of the complete scenic RFID application system, the scenic area tickets, food and beverage, hotels and transportation, such as effective integration, to provide customers with one-stop service, not only to improve the level of service to the tourists, but also improve the management level of the scenic area.
Two, for resource management. In the tourist attractions, whether it is natural tourism resources or humanities tourism resources with the passage of time will be due to a variety of natural factors or human factors are damaged. More seriously, some severe climatic phenomena can even lead to the disappearance of the tourist landscape. Of course, the reasons for the destruction of tourism resources are also related to the overloaded opening of tourist areas, too many tourists and other man-made reasons.
Taking necessary measures to protect all kinds of tourism resources is urgent. At present, each scenic spot is generally through the installation of camera devices in various places, the resources in the scenic area to implement video monitoring. And the Internet of Things is not only from the visual monitoring of resources, but through radio frequency identification, infrared sensors, global positioning systems, laser scanning and other technologies to monitor the temperature, humidity, weight, color and other aspects of tourism resources, so that managers can be in need of timely maintenance of resources, for the tourism resources that have been damaged can be monitored directly to the relevant information transmitted to the Internet for analysis, so as to obtain the relevant information. For damaged tourism resources, the monitored information can be directly transmitted to the Internet for analysis, so as to obtain solutions with a relatively scientific basis. The identification system and early warning system set up in the vicinity of the attractions can issue warnings to tourists who try to damage the tourism resources. After the use of Internet of Things can be connected to the various resources in the scenic area as a whole, and the formation of a relatively perfect, scientific monitoring and management system, so that the tourism resources have a more permanent vitality.
Third, for passenger flow management. One of the factors affecting the sustainable development of tourist attractions is that the number of tourists in the scenic area exceeds the maximum capacity that the scenic area can accommodate, so it is very important to control the flow of tourists in tourist attractions. Tourist flow control of tourist attractions includes the control of the total number of tourists in the area and the control of the flow of tourists in various attractions in the scenic area, the former directly through the electronic ticket technology can easily obtain the total number of tourists in the current scenic area, when more than the maximum carrying capacity of the scenic area, it can be taken to stop the ticket, slow down the ticket and other ways of corresponding control. For the latter, according to the distribution of various attractions in the scenic area, the scenic area is divided into relatively independent of the small area, in the small area of some of the key locations set up RFID read-write, configure multiple pairs of antennas, the antenna is configured in the door (or other key points) of the location, covering the key points. When visitors pass the key points, RFID read-write through different antennas to obtain the visitor's ID number, so that all RFID tags passing through the location points can be obtained through the read-write, and the data will be sent to the data center at the first time. The system determines the entry and exit of tourists according to the results of reading information, real-time understanding of the distribution of tourists in the attractions, to achieve real-time monitoring of the system. A high-performance RFID reader can handle hundreds of e-tickets per second, which can fully meet the large number of visitors data processing work.
In this way, the real-time distribution of tourists through the understanding of attractions to adjust the number of tourists, when the distribution of tourists in the scenic area is not uniform, you can through the appropriate guidance of the staff to alleviate the "popularity of high" attractions of the pressure.
Four, for security management. Through the application of Internet of Things in the scenic area to form a set of perfect security system for tourists. According to different types of tourist attractions, the Internet of Things in the form of security management applications are also different. For forest parks, mountains and other scenic spots with a large range, there are often tourists getting separated, missing and other phenomena. For these areas with varied and complex geomorphic environments, how to reasonably deploy manpower under a limited number of people to carry out on-site rescue work at the fastest speed is very important and necessary. When tourists are lost or in danger can be carried by tourists through the electronic tickets using GPS technology to locate, and then notify the nearest ambulance staff to configure an RFID handheld device with GPS the first time to the scene of the rescue; for those who have a relatively small area range, the tourists dense scenic area, it is easy to become the target of terrorist attacks, so it is necessary to utilize the RFID technology at the entrance of the scenic spot Strict security checks to avoid terrorists to bring dangerous goods into the scenic area; for some of the higher risk factor of tourism projects in the scenic area, on the one hand, the accident-prone section of the arrangement of ambulance personnel, on the other hand, can be through the Internet of Things of the full range of monitoring to prevent the occurrence of various accidents.
Fifth, for staff management. The sustainable development of tourist attractions can not be separated from the hard work of each employee. For the tourist attractions that pay much attention to the quality of service, any one employee's mistake may bring great damage to the image of the scenic spot. Therefore, the tourist attractions need to continuously strengthen the management of the staff in order to improve the operational efficiency of the tourist attractions and maintain the good image of the tourist attractions.
The application principle of Internet of Things for the management of scenic staff is very similar to the ticket management mentioned earlier, only the application form is different. RFID tags have a unique ID number, and by equipping each staff with a work card with RFID, it can realize the management of the staff's point of view to make sure that they are in the right place at the right time and provide good service for the tourists. service. Secondly, RFID work card can be used to read and write function and information storage function allows tourists to directly on the staff of the service scoring evaluation, the formation of a set of tourist attractions based on the degree of satisfaction of the staff evaluation system, and as an important reference basis for the issuance of staff salaries.