1. What is the implementation content of 5S management in catering enterprises? (a), 5S management-finishing? The first step to improve the production site is to separate the people, things and things that are needed from those that are not needed, and then deal with the people, things and things that are not needed. Its main point is to classify the various items that are actually placed and stagnant at the production site, and distinguish what is needed and what is not needed at the site; Secondly, we should resolutely clean up the unnecessary items on the site, such as used materials, redundant semi-finished products, cut scraps, scraps, garbage, waste products, redundant tools, scrapped equipment, workers' personal daily necessities, etc. The focus of this work is to resolutely clean up the unnecessary things on the site. The front and back of each station or equipment in the workshop, the left and right sides of the passage, the up and down of the factory building, the inside and outside of the toolbox, and the dead corners of the workshop should be thoroughly searched and cleaned to achieve everything on site. Resolutely doing this step is the beginning of establishing a good style of work. Some companies in Japan put forward the slogan: efficiency and safety begin with finishing! ? The purpose of finishing is: ① to improve and increase the working area; (2) the scene without sundry, street unobstructed, improve work efficiency; (3) reduce the chance of collision, ensure safety and improve quality; (4) to eliminate management errors such as mixing and mixing; ⑤ It is beneficial to reduce inventory and save money; ③ Change the style of work and improve the working mood. ? (2) 5S management-rectification? Quantify and locate the people, things and things needed. After finishing in the previous step, scientifically and reasonably arrange and place the items that need to be left at the production site, so as to obtain the required items with the fastest speed and complete the operation under the most effective rules and regulations and the simplest process. ? The main points of the rectification activities are as follows: ① The articles should be placed in a fixed place and area, so as to facilitate the search and eliminate the mistakes caused by mixing; (2) items should be placed in a scientific and reasonable place. For example, according to the frequency of use of articles, things that are frequently used should be placed near (such as in the operation area), and things that are occasionally used or not often used should be placed far away (such as concentrated in a certain place in the workshop); (3) Visualize the placement of articles, so that the quantitative loaded articles can be counted in a few days, and the areas where different articles are placed are distinguished by different colors and marks. ? Reasonable placement of articles in the production site is conducive to improving work efficiency and product quality and ensuring production safety. This work has developed into a special field management method-fixed location management (its content will be further introduced in the third section). ? (3), 5S management-cleaning? Clean the workplace, and repair the equipment immediately when it is abnormal, so that it can return to normal. Dust, oil stain, iron filings, garbage, etc. will be produced in the production process at the production site, thus making the site dirty. Dirty site will reduce the accuracy of equipment, cause frequent failures, affect the quality of products, and make safety accidents impossible to prevent; Dirty scenes will affect people's working mood and make people reluctant to stay for a long time. Therefore, it is necessary to remove those dirt through cleaning activities and create a bright and comfortable working environment. ? The main points of cleaning activities are as follows: (1) cleaning your own articles, such as equipment and tools, without relying on others and adding special cleaners; (2) the cleaning of equipment, focusing on the maintenance of equipment. Cleaning equipment should be combined with point inspection of equipment, that is, point inspection; Cleaning equipment should be lubricated at the same time, and cleaning is also maintenance; ③ Cleaning is also for improvement. When flying debris and oil-water leakage are found when cleaning the ground, it is necessary to find out the reasons and take measures to improve them. ? (4), 5S management-cleaning? After sorting, rectifying and cleaning, it should be carefully maintained to keep the site in perfect and best condition. Cleaning is the persistence and deepening of the first three activities, so as to eliminate the root causes of safety accidents. Create a good working environment so that employees can work happily. ? The main points of cleaning activities are: (1) The workshop environment should not only be neat, but also clean and hygienic, so as to ensure the health of workers and improve their labor enthusiasm; (2) Not only the articles should be clean, but also the workers themselves should be clean, such as clean work clothes, neat instruments, timely haircut, shaving, manicure, bathing, etc. (3) Workers should not only be physically clean, but also be mentally "clean", be polite and respect others; (4) To protect the environment from pollution, further eliminate turbid air, dust, noise and pollution sources, and eliminate occupational diseases. ? (5) 5S management-literacy? Literacy means education, and it is the core of "5S Hotel Management" to strive to improve the literacy of personnel and develop the habit and style of strictly observing rules and regulations. Without the improvement of personnel quality, all activities can not be carried out smoothly, and they can not be adhered to. Therefore, to grasp the "5S" activities, we should always focus on improving people's quality. What is the ultimate goal of implementing 5S management in catering enterprises? Second, the ultimate goal of implementing 5S management in catering enterprises? 1, 5S management-environmental objectives? Through 5S, we can standardize the scene and create a clear dining environment and working environment. In enterprises that have not carried out 5S, waste and garbage, work tools are piled up and put in disorder, raw materials are improperly stored and kept … everything is in a chaotic state. It is our environmental goal to realize the clarity of ground objects through the implementation of 5S. ? 2. 5S management-efficiency target? The clarity of the terrain environment makes anyone know where and how many items are placed, and can quickly take them in 31 seconds and return them in time; The standardization and clarity of the process make all employees know what to do, how to do it and what standards to achieve, and the work is no longer casual and blind. Everything is orderly, busy and orderly is our efficiency goal. ? 3. 5S management-saving target? There are hundreds of raw materials and supplies for catering enterprises. We don't know whether there are any or how many, which will definitely cause unnecessary losses and waste. 5S creates a clear landscape environment. To achieve the goal of saving by quantifying and stopping waste. ? 4. 5S management-safety objectives? Regular inspection of production and operation equipment and facilities, use specification of operating supplies and appliances, reasonable setting of work flow, and clear and clean environment reduce the occurrence of hazards and potential safety hazards, which are our safety goals. ? 5, 5S management-specification objectives? Everyone acts according to the regulations and operates according to the norms, and any process is in a controllable state. Clarity of employees' behavior is the normative goal required by 5S. ? 6. 5S management-quality stability target? The improvement of the three elements of ground objects and people can stabilize the cost, reduce the occurrence of harm, standardize the workflow and finally achieve the goal of stable quality. ? 7, 5S management-literacy goals? Long-term persistent implementation of 5S management has formed a fine atmosphere of rigor, efficiency, mutual assistance and respect in the enterprise, and combined with the values and behavior concepts of the enterprise, it has gradually accumulated into a corporate culture. We say that the deeper level of scientific management is cultural management, so "literacy" is the ultimate goal of 5S. ? Only clean and bright restaurants are loved by people. After all, eating is a process of enjoyment and a place to relax. If it is messy at first glance, who is in the mood to eat? Therefore, it is very necessary to implement 5S management.