Points of meeting etiquette

Points of meeting etiquette. Work in the workplace, some basic meeting etiquette is very important, good meeting etiquette is the embodiment of the quality of others will allow us to produce a certain sense of goodwill, do anything with half the effort. Next I take you together to understand the points of the meeting etiquette in detail.

The main points of the meeting etiquette 1

First, to determine the basic purpose

Before preparing for the meeting, first of all, we must make clear what is the purpose of the meeting? Is it to convey the spirit of the upper decision makers, strategy, or to solve a specific problem or crisis?

Regardless of the specific objectives, the basic purpose of the meeting is to communicate and implement the management policy to be implemented, so that the management strategy of each department and the company's objectives are harmonized, and to find the best solution to the problem.

Second, the meeting preparation

The modern meeting can not be separated from a variety of auxiliary equipment, in the meeting before the meeting, it should be a variety of auxiliary equipment ready.

1, tables and chairs, name plates, tea

Tables and chairs are the most basic equipment, according to the needs of the meeting can be set into a round-table or report type, if the number of people attending the meeting is more, generally should be used in the report type, do not need to prepare the seating card, if the participants in the meeting is relatively small, generally round-table type, and to make the seating card, that is, the name plate, so that attendees conveniently. Name plates, so that participants can be seated conveniently.

The meeting of the tea drink best with mineral water, because everyone's tastes are different, some people like to drink tea, some people like to drink drinks, there are people like to drink coffee, so if there is no special requirements, mineral water is the most can let everyone accept the choice.

2, sign-in book, roster, meeting agenda

The role of the sign-in book is to help understand how many people are present at the meeting, respectively, who, on the one hand, so that the meeting organizers can find out whether someone is absent, and on the other hand, can make the meeting organizers according to the sign-in book to arrange for the next step in the work, such as meals, lodging and so on. Printed roster can facilitate the chairman of the meeting and the participants as soon as possible to grasp the relevant information of the participants, deepen understanding, familiar with each other.

3, blackboards, whiteboards, pens

On some occasions, participants need to write or draw on the blackboard or whiteboard, so as to illustrate the problem, although the development of audio-visual equipment is very fast, but the traditional way of expression is still favored by many people, and the expression on the blackboard or whiteboard improvisation, easy to use features. In addition, chalk, universal pen, board eraser and other supporting tools are essential.

4, a variety of audio-visual equipment

The development of modern science and technology has brought the projector, slide projector, VCR, laser pointer or pointer, and other audio-visual equipment, which provides people with great convenience. Before holding a meeting, it is necessary to check whether all kinds of equipment can be used properly, and if you want to use a slide projector, you need to make slides in advance. Recorders and video cameras can record the process and content of the meeting in full, sometimes need to immediately print out the conclusions or recommendations of the meeting, then you need to prepare a small photocopier or printer.

5, information, samples

If the meeting belongs to the business report or product introduction, then the relevant information and samples are essential. For example, in the introduction of a new product, single oral generalization is not to give people a deep impression, if you show a specific sample, combined with the sample one by one to introduce it, characteristics and advantages, then the impression left by everyone will be much deeper.

6, seat scheduling

First, the wrap-around style. Is not set up a podium, the seats, sofas, coffee tables placed around the venue, do not make clear the specific dignity of the seat, and listen to the participants in the entrance to the free seating. This arrangement of seating, and the theme of the tea party most consistent, but also the most popular.

The second is scattered. Scattered seating arrangement, commonly held in the outdoor tea party. Its seats, sofas, coffee tables around the free combination, and even by the participants according to personal requirements and arbitrary placement. This is easy to create a loose, cozy social environment.

Third, round-table style. Round-table style row, refers to the venue on the round table, participants are invited to sit freely around. Round-table row and the following two forms: one is suitable for a small number of people, only in the center of the venue to place a large oval conference table, and invite all participants to sit around. The second is to place a number of round tables on the venue, participants are invited to freely combine.

Fourth, the chair type. This type of seating is where the host, the host and the guest of honor are consciously seated together in the venue.

Third, speech etiquette

Conference speeches are formal and free speech two kinds of speeches, the former is generally the leader of the report, the latter is generally a discussion of the speech. Formal speakers, should be neatly dressed, on the podium should be a natural gait, strong and powerful, reflecting a set in mind, self-confidence and self-improvement demeanor and temperament. Speeches should be articulate, logical and concise. If it is a written speech, you should always look up and scan the meeting place, can not look down and read the script. As if no one else is there. When you have finished speaking, you should thank the audience for listening.

Free speech is more casual, should pay attention to, speakers should pay attention to the order and order, can not scramble to speak; speeches should be short, the point of view should be clear; and others have differences, should be reasoned, calm attitude, listen to the host's command, can not just focus on their own.

If there are participants in the meeting on the speaker's questions, should be polite to answer, can not answer the question, should be witty and polite reasons, the questioner's criticism and opinions should be listened to carefully, even if the questioner's criticism is wrong, should not lose their temper.

Four, with the etiquette

As a workplace, in the company, we must develop the habit of taking into account the overall situation of the enterprise. In addition to the company and departmental internal meeting, the workplace people also have the opportunity to participate in a number of other meetings outside the company, therefore, before attending the meeting, to be prepared.

Before the meeting, if you have something temporary that you can't attend, you must inform the other party. Before attending a meeting, you should listen to your supervisor or coworkers, and prepare the information you need to attend the meeting.

If you are asked to speak at a meeting, you should be concise. When you listen to others speak, if you have questions, you have to raise them in an appropriate way. In other people's speeches, do not casually interrupt and destroy the atmosphere of the meeting, do not whisper and doze off during the meeting, no special circumstances do not leave the meeting, even if you want to leave the meeting, but also to obtain the consent of the person presiding over the meeting. To take advantage of the opportunity to participate in the meeting, and all aspects of the channel, the establishment of good interpersonal relations

Conference participants should be neatly dressed, generous instrumentation, punctual entry, in and out of the orderly, according to the meeting arrangements for the seating, the meeting should be carefully listening to the speech, do not privately whisper or talk to each other, the spokesman spoke at the end of the speech should be applauded, the middle of the exit should be gently, do not affect other people.

Fifth, host etiquette

The host of various meetings, generally by a certain position to serve as a person, the performance of its etiquette on the meeting can be a complete success has an important impact.

1, the host should be neatly dressed, generous and dignified, full of spirit, avoid untrimmed, unkempt.

2, on the podium should be a steady and strong pace, walking speed due to the nature of the meeting, fast, enthusiastic meeting frequency should be slower.

3, into the seat, if it is standing host, should be legs together, back straight. When holding the manuscript, the right hand holding the manuscript of the 'bottom of the center, the left hand five fingers together naturally down. When holding the script with both hands, it should be at chest height. When you are seated, your body should be straight and your arms should be stretched out in front of you. Both hands lightly pressed on the edge of the table, hosting the process, do not appear scratching the head, rubbing the eyes, stop legs and other indecent actions.

4, the host should be articulate, quick thinking, concise.

5, the host should be adjusted according to the nature of the meeting atmosphere, or solemn, or humor, or calm, or lively.

6, the host of the venue on the acquaintances can not greet, not to mention pleasantries and gossip, before the start of the meeting, you can nod, smile and salute.

Six, small meetings

Small meetings, generally refers to fewer participants, the scale of the meeting. Its main feature is that all participants should be seated, do not set up a special podium. Small meeting seating, there are mainly the following three specific forms.

1, free choice of seat

The basic practice, it is not a fixed specific seat, and all participants are completely free to choose a seat. Choose a good location, according to the level of choice.

2, the face of the door to set up the seat

It is generally facing the front door of the meeting room for the chair of the meeting. Other participants can be on either side of it from left to right in order to be seated.

3, according to the scene of the seat

The so-called according to the scene of the seat, refers to the specific location of the chairman of the meeting, do not have to face the door of the meeting room, but should be based on the back of the meeting room within the main scenery, such as paintings and drawings, such as the podium. Other participants in the row of seats, slightly similar to the former.

VII, conference speaking skills

1, the content of the speech

Note that the key points: open the door to the mountain, avoid verbose

Etiquette requirements:

The first report must be brief, strong, well-organized. The first report must be short and powerful, well-organized. A long-winded speech will not only make the audience lose patience, but also make them doubt your professionalism.

A direct and powerful opening statement, a clear point of view statement, if necessary, to emphasize, such a statement will make you proud of the performance, excellent professional qualities immediately leave a deep impression on the audience.

2, body language

Points of attention: confidence from within

Etiquette requirements:

Walking on the podium should be a steady and strong pace, walking speed depends on the nature of the meeting. Generally speaking, the fast, enthusiastic meeting pace should be slower. After taking the seat, if the standing speech, should be legs together, waist and back straight; sitting speech, the body should be straight, arms out in front of the two hands lightly pressed on the edge of the table; if it is a written speech, we should look up from time to time to scan the meeting site, can not look down to read the manuscripts, as if there was no one else. After the speech, you should thank the audience for listening.

Detailed Analysis:

1, you are explaining to the people of a certain problem, let your one hand naturally on the side, or adopt the action of the palm up, so as to appear frank and sincere. Speaking in the didactic action does not gain trust, only cause others to resent, is that those ridiculous pointing to show emphasis, sitting on the stage cross hands, fingers propped up in the shape of a high tower of action.

2, no matter how serious you speak on the subject, an occasional smile, rather than a grin, will always help you win more support. Use your eyes from time to time to intentionally look around the meeting venue everyone, as if you are addressing someone. Even if this glancing around is nothing more than a flying glance or two. You don't want to avoid or despise the gaze of detractors; having them look up at you as well can show your confidence and openness, and may even turn the tables. Never put up a defensive posture with your hands clenched or arms crossed over your chest, these actions only show that you are more conservative.

3, speaking tone

Points to note: low and powerful, give a person a steady

Etiquette requirements: women are generally thinner voice, vocal frequency is high, so the tone of voice appears to be slender, sensitive, not enough to hold the weight of, so, throughout the speech, try to use a low and rhythmic tone of voice, so that the voice is persuasive.

Meeting etiquette points 2

Meeting receptionist personal etiquette norms

1, grooming

Male workers beard should be trimmed neatly, hair long does not cover the forehead, the side does not cover the ears, the back does not touch the collar. Female workers light makeup on duty,, grooming elegant, and with age, identity consistent. Work time can not be public make-up. Pay attention to public **** hygiene, should not eat food with irritating odor before work, to avoid oral odor.

2, dress

All employees uniformly dressed in the company suit suits, men wear blue shirts inside the work clothes, women wear white shirts inside the work clothes, clothing should be intact, no stains, buttons are complete, do not miss the buttons, wrong button. Play a good tie, with wearing shoes, jacket pocket does not load things, pants pocket less load things, and do not pull up the cuffs and pant legs.

During the shift employees must wear a work license plate, the company leaders use the license plate worn on the left chest, the company's other employees use the license plate hanging on the chest;

3, demeanor norms

Reception of the attention, show a good state of mind, no fatigue, depression and dissatisfaction. The posture is upright, head up, chest out, stomach in, hands down naturally. Walking pace is strong, appropriate stride length, and appropriate rhythm.

Avoid yawning, stretching, sneezing, digging ears, etc. in front of the customer, it is difficult to control when the side should be avoided. When talking with leaders and guests, you should be focused, have a natural expression, express yourself appropriately, do not back hand, sleeve hand, hold hands or copy hand, do not sway around and scratch your ears.

Meeting receptionists to determine the division of labor

To ensure the smooth progress of the meeting, it is necessary to meet the receptionists to carry out a clear division of labor, the specific content is as follows:

1, to determine the only contact person

To determine the only contact person, and To be from the beginning to the end of this person to contact, do not today this person is responsible for contacting, tomorrow and change another, so that the person who received the notification will not be able to figure out in the end which department notification of the meeting;

2, to determine the chairman of the

To be from the convenor of the meeting, the highest leaders involved in the meeting, and the issue of the closest relationship between the people, The site control ability of the person and all aspects of the representatives are acceptable to the person selected from the appropriate chairman of the meeting.

3, determine the meeting recorders

Good recorders, in addition to listening, interaction, the ability to express their views, but also have a good organization, synthesis, and the ability to compare. During the meeting, the recorder has an obligation to help participants systematically present their views and follow the agenda.

The venue layout etiquette

1, the venue selection

Select the venue, according to the number of people attending the meeting and the content of the meeting to the comprehensive consideration. It is best to meet the following criteria:

First: the size should be moderate.

The venue is too large, the number of people is too small, too many empty seats, loose, give participants a feeling of depression; venue is too small, too many people, crowded together, like the countryside to catch up with the market, not only seems petty, but also simply can not be a good meeting. Therefore, the British Prime Minister Churchill once said: "Absolutely no need to be too big a room, but just a room of just the right size."

Second: the location should make sense.

History of the convening of the meeting, an hour or two to disperse, you can set the venue in the participants more concentrated place. More than a day of meetings, should try to set the location of the participants from the residence of some of the closer, so that participants do not have to run back and forth.

Third: the ancillary facilities should be complete.

The conference staff must be on the venue of the lighting, ventilation, sanitation, services, telephone, PA, recording, etc. to check, can not because "the last meeting is from here, there is no problem," on the hasty assumption that "this time it will be just as smooth! Do not assume that "this time will go just as well" just because "the last meeting was held here without any problems. Otherwise, it may cause damage.

Fourth: have a parking lot. Modern society convenes a meeting, "a pair of straw shoes and an umbrella" to rush to the meeting of the people are not many. Sedans, motorcycles have to have a parking place, will be able to open into.

2, the layout of the venue

In the layout of the venue can be arranged according to the different personnel layout of the venue

First: round-table type; this form is suitable for 10-20 people around the meeting. Seating arrangements should pay attention to the guests or superior leaders and business leaders and accompanied by face to face to do, the guests of the highest leadership should be seated in the center of the position towards the south or towards the door, the highest leadership of the enterprise and the superior leadership to sit opposite each other. Sitting diagonally opposite each other at the same level.

Second: the mouth type; if you use a long square table. This form is more suitable for meetings with a larger number of people than the round table type;

Third: classroom type. This is the most widely used form, it is suitable for the purpose of conveying information, instructions for the purpose of the meeting, the number of participants is relatively large, and the participants do not need to discuss, exchange of views. This form of podium and audience sitting opposite.

The podium seating according to the position of the person, the social status of the arrangement. Chairman of the seat to the first row of the center of the seat as the top, and the rest according to the principle of the left is the bottom right is the top of the sequential arrangement.

3, the venue information preparation

The conference team should prepare the necessary information on the subject of the meeting, these materials in the folder after the collation of the distribution of the participants, to facilitate the participants to read and prepare to speak.

4, the reception staff early entry

The reception staff should be in the participants before the arrival of their respective positions, and enter the work state. The general reception work is divided into three positions: check-in, introduction, and reception.

① Sign in. Set up a signing table, with 1-2 staff, if it is required to receive a higher grade, you can send Miss Manners to undertake. Signature Taipei has a brush, pen and sign-in book. When handing a fountain pen to a guest, you should take off the pen sleeve, nib to yourself, hand the pen with both hands. If it is a quill pen, it should be dipped in ink before handing it over. Sign-in books should be delicate so that they can be kept. If information needs to be distributed, it should be handed over politely with both hands. The receptionist should always report the number of attendees to the meeting organizer.

② Lead the seat. After signing in. Meeting receptionists should be polite to introduce participants to the venue seated. Important leaders should be introduced into the lounge, accompanied by business leaders in person, a few minutes before the start of the meeting and then to the podium.

③ Reception. After the participants sat down, the reception staff should hand tea, or hand towels, fruits, enthusiastic participants to answer a variety of questions, to meet a variety of requirements, to provide the most thoughtful service possible.

Meeting reception etiquette - guide etiquette

1, accompanied by a car guide

Guests arrive, if you need to accompany the car, the guests and hosts how to get on the car, how to take a seat?

When riding in a sedan, there are usually two situations: when there is a full-time driver to drive the car, the minivan 1 seat in the driver's right back, seat 2 in the driver's right behind, seat 3 in the driver's side (if the back row of the ride in the middle of the three, then seat 3 in the back row).

If the host is driving himself, ask the guest of honor to sit on the right side of the host, i.e., the front right seat, which is also the co-driver's seat.

The main seat of the center sedan is in the first row behind the driver, with seat 1 at the window.

When traveling in a medium or large van, the front seat is higher than the back seat, and the right seat is higher than the left seat; the closer to the front door, the higher the seat.

When guests and hosts are traveling side by side, the usher walks on the outside and lets the guests walk on the inside. When marching in single file, the usher should walk in front and the guest should walk behind to lead the way.

2, accompanied by the guests marching position

First of all, we should give the wall to the guests, so that the guests on the right; accompanied by the standard position of the guide is in front of the guests on the left side of the front of the 1 meter to 1, 5 meters or so. If the guest recognizes the way, the guest should walk in front.

3, up and down the stairs

Generally, the lady first, but when the lady wears a short skirt, the man should walk in front.

4, international exhibitions

International practice, the order of the Latin alphabet, the United Nations meeting is each time to draw a letter in front.

Service etiquette in the meeting

1, routine service

During the meeting, the general should be arranged for people inside and outside the venue is responsible for welcoming, guiding, accompanying the participants. To participate in the VIP as well as the old, weak, sick, disabled, pregnant, ethnic minorities, religious figures, Hong Kong, Macao and Taiwan compatriots, overseas Chinese and foreigners, often must also focus on care. For the participants of the legitimate requirements, should be responsive.

2, food and beverage arrangements

held a long meeting, generally for the participants to arrange a working meal. At the same time, should also provide participants with hygiene and delicious drinks. Drinks provided at the meeting, it is best to facilitate the participants to help themselves to drink, do not advocate for their frequent tea refill. This is often unhygienic, unsafe and potentially disruptive. If necessary, should also be for foreign participants in the accommodation, transportation, provide the ability to comply with the provisions of the convenient conditions.

3, on-site records

All important meetings, should be recorded on-site, the specific ways of notes, printing, recording, audio, video and so on. Can use a single, can also be cross-used. Responsible for handwritten notes meeting records, the name of the meeting, the number of attendees, time and place, the content of the speech, the discussion of matters, temporary motions, voting elections and other basic content should strive to be complete, accurate and clear.

Meeting reception final post-session services

After the meeting, all receptionists should be divided into clear division of labor to do a good job of aftercare.

Organizational activities after the end of the meeting, and sometimes arrange some activities. Such as carnivals, dinners, visits, photos, etc., these jobs are very cumbersome, there should be a leader of the unified command and coordination, and this leader should have a strong organizational skills to be competent, while other reception staff to actively cooperate, each responsible for their share of the work to ensure the smooth implementation of the activities planned.

Farewell to the participants according to the situation to arrange good transportation, so that they are happy, timely embarked on the return journey.

Clean up the meeting documents ① according to the principle of confidentiality, the recovery of relevant documents. ② Organize the minutes of the meeting. ③ News reports. ④ The main volume is filed. ⑤ Summarize the meeting