Article 53 of the Consumer Protection Law stipulates that if a business operator provides goods or services in advance, it shall provide them as agreed. If it is not provided in accordance with the agreement, it shall fulfill the agreement or return the advance payment according to the requirements of consumers; And shall bear the interest of the advance payment and the reasonable expenses that the consumer must pay. In practice, there are two main situations in which the operator breaches the contract in the consumption relationship of advance payment: one is incomplete performance, and the goods or services provided by the operator do not conform to the contract. For example, in the beauty salon service, the beauty salon promises to provide services by different levels of hair stylists according to the different pre-paid amounts of consumers, but lowers the service standards at will in the subsequent performance process; In the catering group purchase service, the restaurant requires consumers to make an appointment in advance, but the restaurant limits the number of group purchases, which leads to the delay in the performance of the contract. Second, non-performance of the contract, such as the operator's suspension of business, suspension of business and non-performance of the contract, so that consumer rights are frustrated. If the operator commits the above-mentioned breach of contract, he shall bear the liability for breach of contract. Compared with the contract law, the liability for breach of contract stipulated in this article gives consumers greater choice. After the operator breaches the contract, if the consumer thinks that it is beneficial to continue to perform the contract and chooses to continue to perform the contract, the operator shall continue to perform, except that the operator cannot continue to perform due to reasons such as closure; If consumers think that the continued performance of the contract will harm their rights and interests or they are unwilling to continue to perform the contract, and choose to terminate the contract, regardless of whether the operator still has the ability to perform the contract or not, the operator shall immediately return the remaining advance payment to the consumer, and shall bear the interest on the advance payment and the reasonable expenses that the consumer must pay. The "reasonable expenses" here mainly refer to the necessary transportation and communication expenses. To understand this article, it should be noted that the two options given to consumers by law do not affect consumers' right to ask operators to bear economic losses caused by their breach of contract. If operators' breach of contract causes other losses to consumers, consumers still have the right to ask them to bear civil liabilities according to Chapter VII of the Consumer Protection Law and other laws.

legal basis: article 53 of the law of the people's Republic of China on the protection of consumers' rights and interests. if an operator provides goods or services in advance, it shall provide them in accordance with the agreement. If it is not provided in accordance with the agreement, it shall fulfill the agreement or return the advance payment according to the requirements of consumers; And shall bear the interest of the advance payment and the reasonable expenses that the consumer must pay.