Current location - Recipe Complete Network - Catering training - What should I pay attention to as a waiter in a western restaurant (Shangdao Coffee)?
What should I pay attention to as a waiter in a western restaurant (Shangdao Coffee)?
The general concerns and requirements of western restaurants for waiters are nothing more than: correct facial features, diligent attitude and flexible response; Have a glib tongue; Good health, no family history of infectious diseases and hereditary diseases. It is best to have a certain foundation of spoken English.

The work content of restaurant waiters is similar, mainly:

(1) Obey the leader of the foreman and make preparations before meals;

(2) Strictly implement working procedures, service procedures and hygiene requirements, and strive to improve service quality;

(3) Continuously improve service attitude according to the requirements of initiative, enthusiasm, patience, courtesy and thoughtfulness;

(4) Be diligent in hand, foot and mouth, and provide services to customers in time;

(5) Be familiar with the menu and drinks, actively promote to the guests, and fill in the menu and drinks list of the guests according to the specifications;

(6) Do a good job in replacing tableware, linen and miscellaneous items in the restaurant;

(7) Actively participate in training and further study, constantly improve service skills and improve service quality;

(8) Keep in mind that it is not difficult to satisfy guests, but more smiles, more greetings and more services are needed.

Good luck! !