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Q&A on epidemic situation (3) and (4) | What if "My Changzhou" can't be opened? When is it unsealed?
2122-13-19 21:34:11
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Q&A on epidemic situation (3) and (4) | What should I do if "My Changzhou" cannot be opened? When is it unsealed?
Recently,
when many citizens were waiting for nucleic acid preparation,
they found that the "My Changzhou" APP system was stuck, flashed back
the nucleic acid sampling code could not be opened
What should we do?
here comes the concentrated reply!
11
When sampling nucleic acid, I need to use the "My Changzhou" APP, but I can't open it when it flashes back.
During the epidemic period, due to the need of nucleic acid detection, the number of people logging in My Changzhou APP is large, and sometimes it will flash back due to system congestion. In the case of nucleic acid sampling, this situation can be solved in the following ways:
(1) It is suggested that the screenshot of personal nucleic acid sampling code should be saved in the mobile phone at ordinary times, and it is not necessary to open "My Changzhou" every time when sampling, just scan the screenshot of nucleic acid sampling code for the staff directly.
(2) Carry a resident's personal ID card, or scan the electronic identity in Alipay and register for sampling.
(3) Turn the mobile phone to flight mode, open the "My Changzhou" APP, click on the nucleic acid sampling code, and then connect to the Internet. It is possible to brush out the sampling code.
12
In the face of the COVID-19 epidemic, people feel uneasy, panic and even their mental health is affected. What should we do?
In the face of epidemic situation, many people are prone to psychological crisis, such as excessive worry, anxiety, irritability, insomnia and so on, due to measures such as control and isolation. It is suggested to actively adjust the pace of work and life and learn to relax yourself, such as listening to light music, reading useful books, movies and TV works, etc. At the same time, the city has set up a number of "psychological assistance hotlines", which are online 24 hours a day, 7 days a week to provide mental health services for the general public.
13 what problems should ordinary citizens pay attention to when they go to the hospital recently?
For routine outpatient treatment, citizens should cooperate with temperature measurement and check the trip code and health code, and fill in the Commitment Letter and the Pre-inspection and Triage Form, etc. If you need to be hospitalized, you need to carry a 48-hour negative nucleic acid test certificate.
At present, according to the national, provincial and municipal epidemic prevention and control requirements, the outpatient and emergency departments of the Second People's Hospital of Changzhou City and the outpatient and emergency departments of Changzhou Children's Hospital strictly implement relevant personnel and environmental screening measures, and temporarily stop the clinic. Hospitals in the city have suspended related surgical operations, outpatient operations and inspection items that have invasive risks or are prone to aerosol transmission risks, and the rest of medical services have been carried out normally.
Conditional citizens can make an appointment to register online to reduce the waiting time. Please pay attention to the announcement of the opening of outpatient and emergency clinics in medical institutions.
14
At present, many communities are carrying out nucleic acid testing. Will there be aggregation risk for so many people queuing for sampling? What details should individuals pay attention to?
during the epidemic period, nucleic acid detection is the most important means to quickly find virus-infected people, effectively cut off the transmission route and prevent the spread of the epidemic. Keep in mind the following precautions to reduce the risk of infection:
First, wear a mask correctly during the whole process while waiting for nucleic acid sampling, and don't touch anything at the nucleic acid sampling point;
Second, always keep a safe distance of more than 1 meters. After the medical staff completes the sampling of the previous subject, they quickly take off their masks and open their mouths for sampling, and put on their masks immediately after sampling.
Third, leave the sampling site immediately after sampling, and avoid spitting or spitting nearby;
Fourth, wiped paper towels or discarded masks should not be discarded at will, but should be placed in medical waste garbage bags;
Fifth, both hands should be cleaned and disinfected before and after nucleic acid detection and sampling.
About the whole staff's nucleic acid test in these three days
Is the community closed and the material reserve sufficient?
when will it be unsealed?
here comes the concentrated reply!
11 how to schedule two rounds of regional full-time nucleic acid testing in three days?
all the people in the city (except Liyang and Jintan) took advantage of March 9, 21 and 21 to conduct two rounds of nucleic acid testing, and the specific time schedule will be notified by their communities (villages).
12 are you fully prepared for two rounds of nucleic acid testing in three days?
according to the notice of the community (village) where they live, citizens participated in two rounds of nucleic acid testing in an orderly manner, and the municipal epidemic prevention and control headquarters and the cities and districts under their jurisdiction have made sufficient preparations.
13
Are there any restrictions on public transportation, taxis, online car rental and private cars in the city?
buses, subways, taxis and internet taxis in the city are not stopped, and citizens can also take public transport at airports, railway stations and high-speed railway station, and private cars are not restricted. I would like to remind the public that they must wear a mask, take temperature, check the code, scan the place code and produce a 48-hour negative nucleic acid certificate when taking public transport. It should be reminded that the headquarters requires all citizens not to go out unless necessary, and non-residents are not allowed to enter residential areas.
14 is the material reserve sufficient? Is the distribution smooth?
The edible agricultural products, such as rice flour oil, meat, eggs and poultry, are well supplied, and the major agricultural leading enterprises, agricultural batch farmers' markets, and major shopping malls and supermarkets have sufficient supplies. Lingjiatang Market, as the main channel to ensure supply, has special personnel from the commercial department to guide and help the market to do a good job in epidemic prevention and control, supply organization and logistics and transportation coordination. At the same time, green channels will be opened for key supermarkets, farmers' markets, refined oil and other necessities enterprises in the city to ensure smooth logistics. The public can call 12315 and 12345 for price hikes during the control period, and the relevant departments will promptly accept and resolutely investigate and deal with them to respond to everyone's concerns.
15 after the closed management is implemented in this round of residential quarters, when can it be unsealed?
after three days and two rounds of nucleic acid testing, each municipality and district will unseal the seal as soon as possible according to the test results of each community, so as to minimize the impact on citizens' production and life.
16
Are supermarkets, farmers' markets and restaurants still open during the period of centralized regional nucleic acid testing?
supermarkets, farmers' markets, medical institutions, pharmacies and catering enterprises that are necessary for daily life are all operating normally. Among them, catering enterprises provide take-away service and do not provide in-house food.
17 how can citizens seek help in case of special emergency?
in case of emergency, citizens can seek help from the staff in their communities (villages) as soon as possible. All municipalities and districts will also announce a 24-hour emergency service hotline, which will be answered by a special person at any time to respond to the needs of the public in a timely manner. The public can also call the 12345 government public service hotline.
18 how do government agencies, enterprises and institutions arrange leave?
all organs, enterprises and institutions can arrange their own holidays or rest according to the actual situation of their own units.
19
Our company is a continuous production enterprise. Can employees go home after work?
during this period, enterprises with continuous production should provide necessary living conditions for employees, strictly implement prevention and control measures, organize employees to participate in nucleic acid testing in their places in an orderly manner, and enterprises should implement closed management for employees.
11 The person I have contacted is positive for nucleic acid test. What should I do?
If citizens and friends find that they have been exposed to positive cases, please call the epidemic prevention and control headquarters or CDC immediately. Don't move around at will, don't contact others, do personal protection, wait for the arrival of epidemic prevention staff, and actively cooperate with epidemic prevention measures.
11
How do the workers who undertake epidemic prevention tasks and ensure the life of citizens and the basic operation of the city get in and out of the community?
When entering or leaving the community, such people need to identify themselves or show their unit certificates, and verify that the trip code and Su Kang code are all green codes, as well as the 48-hour negative nucleic acid test certificate, and register with their real names before entering or leaving the community.
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