The first standard is valid for three years.
In order to further standardize the management of student apartments (dormitories) in colleges and universities, improve the service and education function of student apartments, and promote the standardization construction of student apartments, the Guangdong Provincial Department of Education issued the first "Measures for the Management of Student Apartments (Dormitories) in Colleges and Universities in Guangdong Province" (hereinafter referred to as the "Measures"). The Measures are divided into seven chapters and 44 articles. The main contents include the definition of student apartment and student apartment management service, the principle requirements of apartment management service, apartment management organization and function, apartment conditions and facilities, daily management and service, safety management, students' ideological education and daily behavior management, accommodation fee collection and use management, etc. Effective on July 1 day, valid for 3 years.
Apartments need intelligent information management.
The "Measures" stipulate that the average indoor construction area of student apartments is more than 7 square meters, and the average living area and number of residents should meet the following standards: undergraduate (junior) students should be no less than 3 square meters, with 4 to 6 people in each room; Master students are not less than 4.5 square meters, with 2 to 4 people in each room; Doctoral students are not less than 6 square meters, and each room has 1 to 3 people.
The Measures urge schools to intensify the construction and renovation of student apartments. Newly built, renovated and expanded student apartments should meet the following standards: 1 undergraduate apartment, with an average construction area of 8 square meters; Master's apartment 1 set, with an average construction area of 12 square meter; Doctor apartment 1 person, with an average construction area of 24 square meters.
The "Measures" stipulate the basic conditions of student apartments and require schools to implement intelligent and information-based management of student apartments to facilitate students' study and life. Many details are quite intimate. For example, each dormitory has at least one separate power socket, equipped with internet access facilities and intelligent power limiting devices. The main entrances and exits, key parts and apartment areas of each student apartment should be equipped with security video monitoring facilities; Each student apartment should set up a special reception room (area); There is a laundry room or laundry equipment in or near the apartment; There are 1-2 barrier-free rooms on the ground floor of each apartment building, and barrier-free passages are set up to facilitate the life of injured and disabled students.
However, there are no hard and fast rules for the air conditioning problem that Guangdong students are most concerned about. The "Measures" pointed out that students' apartment rooms without air conditioning must be equipped with public electric fans to meet their cooling needs.
Accommodation personnel must have a college degree or above.
In terms of dormitory management, the "Measures" clarify that the student apartment management organization will hold at least two plenary meetings of the student apartment management organization every academic year to make decisions on major issues, specific measures and problems in the construction and management of student apartments, among which representatives of student self-governing organizations must participate in the decision-making.
For the daily management and service personnel of student apartments, the Measures also put forward higher requirements: the management and service personnel should be equipped according to the proportion of not less than 8‰ of the number of boarders, and the management personnel should have college education or above. Management and service personnel should have working ability or professional and technical qualifications that meet the requirements of student apartment management, be healthy and pass pre-job training.
Measures for the administration of student apartments (dormitories) in colleges and universities in Guangdong Province (for Trial Implementation)
Chapter I General Provisions
Article 1 In order to standardize the management of student apartments (dormitories) in colleges and universities in our province, improve the service quality of student apartments, and strengthen the educational function of student apartments, these measures are formulated according to the Regulations on the Management of Students in Ordinary Colleges and Universities, Several Opinions of the Ministry of Education on Further Strengthening the Management of Student Apartments in Colleges and Universities, and the Notice of the Ministry of Education on Effectively Strengthening the Management of Student Apartments in Colleges and Universities.
Article 2 The term "student apartments" as mentioned in these Measures refers to special houses for students' accommodation in institutions of higher learning, as well as various types of student accommodation buildings such as ancillary equipment, facilities and venues.
Student apartment management service refers to the maintenance, conservation and management of student accommodation houses and supporting facilities and related venues in colleges and universities, as well as the maintenance of environmental sanitation and living order in related areas; And education, guidance, service and other activities for students living in student apartments.
Article 3 These Measures shall apply to the student apartments built and used by colleges and universities in Guangdong Province, as well as the student apartments rented by colleges and universities outside the school.
Fourth student apartment management services should be people-oriented, adhere to the principles of management education, service education and environmental education. Through efficient and high-quality management services, the student apartment will be built into a livable place with standardized management, safety and comfort, neatness and elegance, and civilization and harmony. Combine the management and service of student apartments with the fundamental task of moral education, and build student apartments into an important position for educating people, educating people and improving students' comprehensive quality.
Fifth student apartment management services to implement standardized and scientific management. Logistics Management Department, Student Affairs Department, Security Department, Infrastructure Department, Finance Department and other departments should have a clear division of labor, carry out their duties and cooperate with each other to do a good job in the management and service of student apartments.
Article 6 Schools shall ensure that the investment is in place, and timely allocate enough funds for the management of student apartments, so as to improve students' living conditions, purchase relevant facilities and equipment, pay for the management and service of student apartments, and provide accommodation resources and conditions suitable for the size of students. The planning, construction and management services of student apartments should meet the requirements of relevant national laws and regulations, and actively build student apartments that meet national standards.
Chapter II Organizational Structure and Functions
Seventh student apartment management institutions (such as student accommodation management committee, student apartment management committee, etc.). ) are all student apartment management departments specially established by the school. The main person in charge of student apartment management institutions is generally the school leader in charge of logistics or student work, and the members are composed of leaders of logistics management, student work, security, infrastructure, finance and other related functional departments, representatives of department leaders, representatives of student apartment management executive agencies and representatives of student autonomous organizations.
Student apartment management institutions shall perform their apartment management duties according to the requirements of the school, accept the leadership of the school and be responsible for the school.
Eighth student apartment management agencies mainly have the following responsibilities:
(1) Formulate measures for the management of student apartments in our school according to laws and regulations;
(2) Clarify the responsibilities of various functional departments for the management of student apartments;
(three) to supervise and inspect the management services and charges of student apartments;
(4) Coordinate and solve contradictions and disputes related to student apartment management services, and safeguard the legitimate rights and interests of all parties concerned;
(5) According to the requirements of the school, be responsible for other work related to student apartment management services.
Student apartment management institutions shall hold at least two plenary meetings of student apartment management institutions every academic year to make decisions on major issues, specific measures and problems in the construction and management of student apartments.
Ninth student apartment management executive institutions (such as student apartment center, student apartment service center, etc.). ) are authorized by the student apartment management organization to directly undertake the daily management and service of the apartment, and accept the supervision and guidance of the student apartment management organization.
Tenth student apartment management executive body mainly has the following responsibilities:
(1) Participate in the cultural construction of students' apartments, carry out various cultural activities in apartments, record and evaluate students' behaviors in apartments, and put forward suggestions on rewards and treatment; Collect and feedback students' opinions regularly;
(2) Responsible for the daily management and service of student apartments, mainly including the maintenance of facilities and equipment such as safety, sanitation and water and electricity; Put forward the procurement requirements of facilities and equipment; Put forward suggestions on the establishment of various convenient commercial facilities in student apartments;
(3) Formulate and implement detailed rules for the management and service of student apartments. Formulate and implement the system of student accommodation allocation, adjustment and graduation, the system of apartment duty, and the management target responsibility system for student apartment safety (including fire safety, students' personal and property safety, etc.). ) and other rules and regulations;
(4) Accepting public emergencies in student apartments and contacting relevant departments for handling;
(5) To supervise the implementation of the management post system at all levels in student apartments, and the employment, deployment, business training and assessment of management service personnel;
(6) Other work related to student apartment management services.
Eleventh student apartments should be equipped with management and service personnel according to the proportion of not less than 8‰ of the number of boarders, and the management personnel should have a college degree or above. Management and service personnel should have working ability or professional and technical qualifications that meet the requirements of student apartment management, be healthy and pass pre-job training.
Twelfth schools can entrust a property enterprise with independent legal personality to provide daily management and services for student apartments through bidding in accordance with relevant laws and regulations.
Thirteenth student apartment property management and services include:
(1) Daily maintenance of doors and windows, furniture, utilities and other facilities, and daily maintenance of houses and their ancillary facilities;
(2) Cleaning of roads, public places and staircase corridors in apartment areas;
(3) Maintenance and management of flowers, trees, green space and greening facilities in the apartment area;
(4) Assist school functional departments to strengthen the management of public places and facilities such as canteens, laundry rooms, barbershops, banks, postal services, communication and student activity centers in off-campus apartment areas;
(5) Assist the security work such as public security and fire fighting in the apartment area and the guards on duty;
(6) Other work of apartment property management and service.
Article 14 Advocate students' self-management, self-education and self-service, cultivate and develop student self-governing organizations at all levels, and participate in the management, service, supervision and cultural construction of student apartments under the guidance of relevant departments of the school.
Chapter III Conditions and Facilities
Article 15 The average indoor construction area of student apartments is more than 7 square meters, and the average usable area and the number of residents should meet the following standards: undergraduate (junior college) students should be no less than 3 square meters, with 4 to 6 people in each room; Master students are not less than 4.5 square meters, with 2 to 4 people in each room; Doctoral students are not less than 6 square meters, and each room has 1 to 3 people.
Schools should strengthen the construction and renovation of student apartments, and the newly built, renovated and expanded student apartments should meet the following standards: 4-person undergraduate apartments 1 room, with an average construction area of 8 square meters; Master's apartment 1 set, with an average construction area of 12 square meter; Doctor apartment 1 person, with an average construction area of 24 square meters.
Sixteenth basement or semi basement shall not be used as a student apartment. In addition to student living services and school office buildings (non-window units), student apartments cannot be used for other purposes.
Seventeenth student apartment facilities should meet the basic needs of students, existing student apartments and new construction, renovation and expansion of student apartments should meet the following conditions:
Existing student apartments must meet the following basic conditions:
(1) Corridor, stairs, floor and elevator room shall be clean, free from damage and sanitary dead angle. The wall should be clean and tidy, and there should be no serious indentation and peeling.
(2) The dormitory is equipped with well-equipped beds, tables and chairs, wardrobes, bookshelves and other living facilities, as well as daily necessities and places to dry clothes;
(3) Each person in the dormitory is equipped with at least one single power socket, Internet access facilities and intelligent power limiting devices;
(4) The ground materials in public areas shall be terrazzo, floor tiles or above, and the walls of toilets and washrooms shall be tiled, with a height of not less than1.5m;
(5) Each student apartment should be equipped with a special duty room, and an activity room or activity space should be set up for students as far as possible;
(6) The main entrances and exits, key parts and apartment areas of each student apartment should be equipped with safety video monitoring facilities;
(7) The apartment area is equipped with digital information management equipment matched with the campus card;
(8) Students' apartments should provide temporary parking places for bicycles;
(9) The student apartment can have an appropriate number of motor rooms for the isolation of public health emergencies and the turnover of maintenance rooms;
(10) There are screen windows and mosquito net hanging devices, and there is a place to dry clothes;
(1 1) Existing security doors and windows should be provided with escape exits.
In addition to the above basic conditions, new construction, renovation and expansion of student apartments shall also meet the following conditions:
(1) The bedroom has a balcony, and the closed balcony can be opened and closed freely, but the first floor apartment does not have a balcony;
(2) Each student apartment should be equipped with a special reception room (area);
(3) There is a storage room, which can meet the needs of some or all students to store large luggage.
(4) There is a laundry room or laundry equipment in or near the apartment;
(5) the bathroom and bathroom walls should be tiled to the top;
(6) The apartment area has a convenient drinking water device to provide hot water that meets the national drinking water standards and keep the water supply normal;
(7) There are fixed multifunctional places such as books, entertainment and fitness, with complete facilities, which basically meet the needs of students;
(8) The barrier-free room 1-2 is set on the ground floor of each apartment building, and barrier-free access is set to facilitate the life of the injured and disabled students.
Eighteenth student apartments without air conditioning must be equipped with public electric fans to meet the needs of students to enjoy the cool.
Nineteenth in the student apartment area to set up all kinds of convenient commercial facilities, should solicit the opinions of the student apartment management executive.
Twentieth apartment furniture by the school bidding. Bedroom bedding can be determined by the school according to the relevant provisions of the bidding enterprises into the school sales, students voluntarily buy.
Twenty-first schools should build energy-saving student apartments in accordance with the standards and norms of green buildings. Each single apartment building should be equipped with intelligent water and electricity metering devices, and the water and electricity should be measured by building and household, with limited use and complete records of water, electricity and electricity consumption. The construction of green space around student apartments should be based on plant landscaping, and garden buildings and garden sketches should be properly configured.
Student apartments should advocate low-carbon life and healthy living, actively create a green living environment, and have formal and eye-catching energy-saving signs.
Twenty-second schools should implement intelligent and information management of student apartments to provide convenience for students' study and life.
Chapter IV Daily Management and Services
Twenty-third student apartment management executive body is responsible for reviewing students' applications for occupancy, making overall arrangements for occupancy, and signing accommodation agreements with students.
In order to meet the needs of dormitory maintenance, renovation and expansion, energy saving and emission reduction, students staying in winter and summer vacations can provide centralized accommodation.
Twenty-fourth in the case that the school can provide accommodation, students should, in principle, stay in the student apartment where the school arranges accommodation in a unified way, and may not stay outside the school without authorization.
For students who rent a house off campus for special reasons, they should go through relevant filing procedures, strengthen information communication and strictly manage education.
Twenty-fifth apartment management should respect the customs and habits of foreign students and minority students.
Twenty-sixth student apartment management institutions should have complete records and files on the implementation of the system.
Twenty-seventh student apartment management services should respect the individual needs of students according to the school's own conditions, implement the service commitment and the first responsible person reception system, and provide timely and comprehensive services for students' lives.
Twenty-eighth schools should establish emergency plans for fire control, public security, natural disasters and infectious diseases in student apartments to ensure standardized and timely disposal. The executive body of student apartment management shall organize teachers and students to conduct emergency simulation drills and training every year, test the feasibility of emergency plans, and improve the ability of teachers and students to deal with emergencies.
Twenty-ninth school security departments shall, in conjunction with the student apartment management executive agencies, conduct at least one safety inspection every semester, and conduct at least one inspection of fire control facilities and equipment every month, and have inspection records; Formulate regulations on safe use of electricity and fire, and register the implementation; The hidden dangers of accidents found should be rectified in time. Establish a system for collecting, processing and submitting safety information to ensure timely and accurate reporting of important information.
Thirtieth student apartments should implement a 24-hour patrol system, students receive visitors, large items in and out of the management system, and have a complete record.
Thirty-first student apartments are not allowed to store flammable, explosive, corrosive, bacterial and viral specimens, toxic and radioactive dangerous goods, and are not allowed to do various experiments; Do not use gas stoves, alcohol stoves, candles and other open flame appliances; Prohibit the illegal use of high-power electrical appliances; It is forbidden to bring contraband recognized by the school security department according to relevant laws and regulations into the apartment.
Without the permission of the student apartment management executive body, it is forbidden to access the wires, telephone lines and network cables in the apartment without permission.
Article 32 Smoking is prohibited in student apartments. There should be eye-catching no-smoking signs in student apartment areas and student apartment buildings. Schools should take the smoking ban in student apartments as one of the indicators to evaluate students, classes and departments.
Thirty-third student apartment management institutions should evaluate the satisfaction of management services for students living in student apartments every year, and evaluate the implementation effect of management services. Evaluation can be carried out through self-evaluation, teacher-student evaluation and third-party evaluation.
The evaluation results should be included in the evaluation index of apartment management services, and as a necessary prerequisite for renewing the property management contract.
Thirty-fourth student apartment management institutions should set up telephone, e-mail, suggestion box and other forms to accept students' complaints about apartment management services. After accepting the complaint, follow up and reply in time.
The complaint rate and response rate of students should be included in the assessment of apartment management services.
As a superior regulatory body, the school accepts complaints about the work of the accommodation management Committee.
Thirty-fifth in the process of student apartment management and service, students' personal rights, property rights and other legitimate rights and interests are damaged, in accordance with relevant laws and regulations.
Students who disturb the living order of the apartment or damage the property of the apartment during the management and service of the apartment shall be dealt with according to the school rules and regulations.
Chapter V Students' Ideological Education and Daily Behavior Management
Thirty-sixth schools are mainly responsible for the ideological education and daily behavior management of apartment students, and the specific department is the student affairs department.
Schools should send counselors with high political quality, good ideological style, strong organizational and management skills and good at doing student work to work in apartments, and establish and improve an education management service system that closely cooperates with counselors, apartment managers, student party member and the backbone.
Thirty-seventh counselors and class teachers should regularly visit students in student apartments in accordance with relevant regulations, understand students' living conditions and ideological trends, and guide students to correctly handle various problems.
Schools should carry out ideological education and mental health counseling for counselors, student party organizations and student associations in apartments, and provide corresponding activity places and accommodation conditions.
Conditional schools can set up counselors' studios and students' autonomous organization studios in student living communities, and counselors' studios are responsible for the ideological and political work of community students. Conditional schools can establish a system of tutors entering student apartments.
Thirty-eighth schools should establish a performance evaluation system for student apartments, which should be included in the management system of student apartments, comprehensive evaluation, moral evaluation, scholarship evaluation and class and department evaluation.
Article 39 Schools should strengthen the construction of student apartment culture, promote the construction of apartment parks with different characteristics, carry out colorful apartment cultural activities, enrich students' after-school life, improve students' practical and innovative ability, and give full play to the pioneering role of student party member and activists in the construction of apartment culture.
Learning the management system of student apartments and conducting fire safety education and drills should be the important contents of freshmen's entrance education. The executive body of student apartment management should inform students of the relevant student apartment management system in time through the carriers such as student handbook, bulletin board and publicity column, and also provide information and cultural products for students by using new Internet media.
Chapter VI Administration of Collection and Use of Accommodation Fees
Fortieth college student apartment accommodation fees should be strictly in accordance with the relevant provisions of the state and Guangdong Province. Schools must obtain a license issued by the price department before they can charge accommodation fees.
Forty-first schools should list the apartments, accommodation standards and financial assistance measures for students with difficulties in the enrollment brochure, and make an announcement in accordance with the requirements of the publicity system of education fees.
Forty-second accommodation fees shall be charged according to the academic year, and shall not be collected in advance across the academic year. After students drop out of school or finish their studies ahead of schedule, the school should refund the remaining accommodation fees on a monthly basis according to their actual accommodation time.
Schools should collect accommodation fees in strict accordance with the approved charging standards, and issue bills of charges uniformly printed by the financial department or the tax department.
Forty-third students' apartments for the convenience of students' life and service charges, must be based on the principle of students' voluntary, factual accounting, reasonable collection. Fees and service fees shall not be combined with tuition and accommodation fees.
Students shall not be forced to accept all kinds of insurance. Unless authorized by laws and regulations, students are not allowed to set fines at will.
Chapter VII Supplementary Provisions
Article 44 These Measures shall come into force from July of 1 year, with a validity period of 3 years.