The normalization of epidemic prevention and control has slowly begun to integrate into people's lives, we have begun to have a certain knowledge of epidemic prevention and control. But a Chongqing man canceled the wedding banquet due to the epidemic, the hotel side is not refundable deposit, which in the network has caused great concern.
Wedding banquet canceled due to the epidemic, the hotel said that regardless of whether to do, the deposit will not be refunded.Things happen in Chongqing Nanan District, the person Mr. Chen was ready to give his son a wedding, but because of the impact of the epidemic factors, the wedding had to be canceled. Because the wedding banquet had to be canceled, Mr. Chen is ready to negotiate with the hotel to return the deposit, but the hotel is Mr. Chen's own reasons, refused to return the deposit, and said that regardless of whether to do wedding banquets, the deposit will not be returned.
Mr. Chen expressed dissatisfaction with the reply given by the hotel, and believed that this is a mandatory consumption on the part of the hotel, and the market supervision department has intervened in the investigation of this matter. Things on the network after the exposure of the netizens triggered heated debate, most people are dissatisfied with the hotel side of the practice, but there are very few people on the hotel side of the behavior to express understanding.
I think the two sides can negotiate to solve the problem, but the deposit is not returned, the hotel side is really a little too much.First of all, the wedding was canceled on this matter, I think Mr. Chen's family do not want to see this result, but the epidemic factor belongs to force majeure, Mr. Chen has no other way. This incident for the hotel, perhaps will cause a certain degree of loss, the loss may come from the preparation of dishes, may come from the staff salary, unwilling to return the deposit of the mood, I personally also said I understand.
This is in fact the two sides can negotiate a solution to the problem, because of force majeure and the loss caused by the hotel alone to bear, I think it is not too reasonable. But if all of them are borne by the consumer, this is also not reasonable.
The hotel refused to return all the deposit behavior, I personally think it is too much. After the market regulator intervened to investigate, there was no room for the two sides to even sit down and negotiate, and the hotel may not only have to return the deposit, but may also be penalized.
This is not a situation that anyone wants to see, but because the hotel's operation is too difficult to accept, the consequences may only be borne by the hotel.
In fact, the impact of the epidemic and canceled wedding banquets are not a few, just most hotels will communicate with consumers to negotiate to both *** with the loss of the way to solve the problem. For this deposit is divided into non-refundable hotel, the loss of reputation will make it more difficult to operate in the epidemic situation.
No one wants to take the loss, but that's no reason to pass the loss on to someone else!