Developed to suit the hotel's own management system and methods, the most important thing is to recognize a variety of management systems and methods, to understand the background of a variety of systems, in-depth study of the conditions applicable to a variety of systems are suitable for, do not preconceive. Management methods must be suitable for the hotel's environment, due to the different environments of the hotel, so there can not be any one management system can be applied to the hotel. Even within the same hotel, the staff of different departments sometimes have to use different management methods. Management system also has a time, the hotel residence situation often change with the time, management system and method must be time, place and change according to the people.
The general management methods used in the hotel are: organizational charts, types of work, work norms, work schedules and so on.
Organizational chart
Organizational charts indicate the basic classification of jobs and responsibilities and relationships, is the organizational form of the institutional chart, but there are some limitations, such as the terms of reference and responsibilities of the various levels, the status of the same two staff members of the same non-linear relationship between the staff or the staff of the different departments of the indirect relationship between the staff are not obvious. For this reason, various job descriptions and organizational manuals are important additions to the organizational chart.
Job Types
Jobs, types are descriptions that reflect the required skills and responsibilities of the position. It is useful for orientation and training of employees, for completing job evaluations, for setting pay grades, and for determining the scope of authority and responsibility. Job kind descriptions include appraisal data, job summary, duties and requirements.
Job Specification
Job specification is a statement of the standards to be met by a job, which includes job responsibilities, working conditions, and personal qualifications.
Job Schedule
A job schedule is a concept of the work to be done by an employee, with a description of the work process and time requirements, and is a way for the manager to communicate with the employee. There are three basic types of work schedules, i.e., personal schedules, daily schedules, and organizational schedules, and the contents of a work schedule include: name, hours of work, job title, who is supervised, by whom the shift is changed, days off, meal times, breaks, and the content of the work to be done at each period of time.